Freight Broker-Trucking Logistics (2+ yrs exp required)

Job Description

Job DescriptionSalary: $50,000 - $75,000 per year DOE

About 28 Freight

28 Freight is a dynamic and growing logistics company committed to delivering efficient, reliable, and safe transportation solutions. With 98 years of local service, our company has built a reputation as a trusted pillar in the industry, known for reliability, strong relationships, and operational excellence. We pride ourselves on smart negotiations, long-standing partnerships, and delivering results for both our customers and carrier partners.

Essential Duties & Responsibilities

The role of Freight Broker is a critically important role to the overall success of the organization. As a customer focused services company, you ensure that the customers expectations are met each and every day. You are an advocate for the internal and external customer and are focused on ensuring they have a great experience every time they interact with 28Freight and its subsidiaries by effectively brokering loads to qualified third-party carriers.

• Reports to: Brokerage Manager
• Primary Operating Unit: Brokerage & Logistics

Job Responsibilities:

• Provide customers with the most efficient and safe mode of transportation
• Grow new and existing business utilizing all services available
• Maximize relationships with carriers and account managers/customers utilizing personal contacts, networking, and strong price negotiations to grow sustainable and profitable business relationships
• Increase revenue and improve overall profitability
• Utilize and maintain company systems (TMS, RMIS, and CRM)
• Anticipate service disruptions and implement solutions
• Communicate ETAs and availability with Customer Service
• Have a knowledge of all 28Freight services
• Perform related duties as assigned by supervisor
• Ensure compliance with transportation regulations and company policies
• Resolve shipping issues quickly and professionally
• Perform additional duties as assigned

Education and/or Work Experience Requirements

• High school diploma or GED required
• Minimum of 2 years of freight brokerage experience
• Strong knowledge of transportation regulations and laws
• Excellent verbal and written communication skills including the ability to effectively communicate with internal stakeholders and external customers
• Excellent computer proficiency (MS Office, TMS systems, EDI systems, etc.)
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Physical Requirements

• Ability to maintain regular, punctual attendance consistent with ADA, FMLA and other federal, state and local standards
• Must be able to talk, listen and speak clearly on telephone
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standard
  

Benefits:

• 401(k) with Employer matching
• Health Insurance
• Dental insurance
  
• Vision Insurance
• Flexible Spending Account (Medical and Dependent Care)
  
• Paid Long-Term Disability Insurance
• Paid Time Off
• Paid Holidays
• Professional development assistance
  

28Freight is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.