Job Description
Job Description
JLS Mailing Services, Inc. Job Description (last update 8/20/2019)
Job Title: Mail and Print Services Supervisor
Work Location: 672 Crescent St. Brockton, MA 02302
Division/Department: Mailing Services
Reports to: Operations Manager
Full-time
Position Objectives: This objective of this position is manage a team keeping pace with all assigned priority work projects per departments committed schedule. Assure al work is performed to agreed quality standards and is done in a safe and productive manner. Assist and support proper end of shift shut-down procedures. Elevate any concerns to proper chain of command so that any project delays are properly communicated..
Responsibilities:
- Mailing Services Area Assist and support all areas including bindery, folding, cutting, standard/file based inserting, addressing systems, metering and shipping systems and Custom Hand Mailing area.
- Digital Print Services Area – Assist and support all areas including print production of both black and white and color production units delivering cut sheet output.
- Over see quality and accuracy of all work performed on the Second Shift
- Working knowledge of all production software. Assist and train second shift team members when needed.
- Train as backup for other staff members for vacations and other absences
- Other duties as required
Requirements:
- Strong team player; willing to support other departments as needed
Education and/or Work Experience:
- Bachelor’s or Associate’s Degree required or equivalent related work experience.
- Print and Mail Industry experience is strongly preferred
- Previous computer proficiency in most Microsoft applications such as Outlook, Excel, Word also helpful
- Prior supervisory experience
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices..
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, and other federal, state and local standards
- Must be able to lift and carry up to 50 lbs
- Must be able to communicate clearly on telephone and in person
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