Patient Service Technician (Phlebotomist) - Laboratory Services
Job Description
Job Description
Patient Service Technician (Phlebotomist) – Laboratory Services
Location: Hyannis, MA 02601
Contract Duration: 13 Weeks
Schedule
- Day Shift – 8-hour shifts (40 hours/week)
- Shift Window: 5:45 AM – 5:30 PM
- Monday – Friday
- Occasional weekends and holidays required
- Must be flexible to float across multiple laboratory collection sites
Position Summary
"Navitas Healthcare, LLC" is seeking an experienced Patient Service Technician (Phlebotomist) to support laboratory operations through accurate specimen collection, processing, and handling in alignment with clinical, safety, and regulatory standards. This role requires strong patient interaction skills, attention to detail, and the ability to work across multiple collection sites while ensuring high-quality, patient-centered service.
Key Responsibilities
- Perform venipuncture, finger sticks, and heel sticks on ambulatory and bedridden patients
- Collect and process specimens including blood, throat swabs, stool samples, and 24-hour urine collections
- Centrifuge and prepare serum/plasma specimens while maintaining proper handling and temperature standards
- Accurately enter patient demographics and physician orders into Laboratory Information Systems (LIS)
- Ensure proper specimen labeling, integrity, and documentation for testing and billing accuracy
- Communicate effectively with patients, providers, and clinical staff regarding specimen requirements and procedures
- Address specimen issues and escalate concerns to supervisory staff as needed
- Maintain compliance with HIPAA regulations, medical necessity guidelines, and laboratory policies
- Support multiple lab sites and perform opening/closing procedures as required
- Assist with inventory management, supply stocking, and maintaining clean work areas
- Perform occasional STAT and off-site draws (home visits, nursing facilities, physician offices)
- Participate in on-call rotation as assigned
- Deliver consistent, patient-focused customer service
Required Qualifications
- High School Diploma or equivalent
- Completion of a phlebotomy training program or relevant hands-on experience
- Valid U.S. Driver’s License (required upon hire)
- Acceptable Motor Vehicle Record (MVR)
- Successful completion of Medical Terminology assessment
- Strong communication skills (written and verbal in English)
- Basic proficiency in Microsoft Office and keyboarding
- Understanding of HIPAA and laboratory compliance standards
Preferred Qualifications
- Phlebotomy certification preferred
- Prior experience in multi-site laboratory or clinical collection settings
- Strong interpersonal and customer service skills
- Ability to work independently and collaboratively in a fast-paced environment
Certifications & Compliance Requirements
- Phlebotomy certification (preferred)
- Medical Terminology competency (required)
- Driver Safety Training (required upon hire and renewed every 2 years)
- HIPAA compliance adherence (required)
For more details contact at hdavda@navitashealth.com or Call / Text at 516-862-1169.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.