Job Description
Job Description
Throughout our history, many have lived and thrived on the water and land we now call home. At The Lake Estate on Winnisquam, a luxury resort, we honor the history of the land and natural beauty in which we are fortunate to live. Our passion and dedication in delivering personalized service and memorable experiences set us apart as a hospitality leader. Join our team and be part of a family that values both tradition and innovation.
The Spa Cosmetologist provides cosmetology services to guests in a timely, courteous, and efficient manner including, but not limited to, hair styling, manicures, pedicures, foot soaks, scalp treatments, makeup application, and all modalities permitted in licensing.
DUTIES AND RESPONSIBILITIES:
- Exceptional skills and the ability to stay on time with salon service schedule.
- Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided.
- Maintain an agreed upon minimum upsell percentage.
- Attend pre/post shift meetings.
- Participate fully in maintaining backbar.
- Complete all necessary record-keeping tasks as they pertain to the operation of the Spa, i.e., disinfection of the salon.
- Participate in advanced training.
- Escort guests to and from treatment areas and attend to any immediate needs throughout the Salon visit.
- Assist in providing information for any inquiries, help coordinate all guest requests for services and maintain cleanliness of the Salon.
- Ensure guest comfort and safety throughout services.
- Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring salon area is always immaculate.
- Perform monthly and quarterly deep-clean responsibilities.
- Assist fellow associates with daily operations to support teamwork and contribute to the success of the spa.
- Assist in any other function as requested by the Director of Spa and Wellness as it pertains to the salon, lounges, retail area, and terrace area.
- Participate fully in any/all promotions within and outside the spa, or at off-site events.
EDUCATION & SKILLS:
- Current NH Cosmetology License.
- 2+ years' experience as a Cosmetologist in a luxury spa or equivalent experience.
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