Director of Clinical Quality and Education - Hybrid/Boston, MA or Buffalo, NY

Job Description

Job DescriptionDescription:

About Brook Inc

Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes.

Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.

We are seeking an experienced and dedicated Director of Clinical Quality and Education to join our remote/hybrid team. The successful candidate will be responsible for the development, implementation, and ongoing tracking of nursing education for care delivery in a remote care setting. This role requires a high level of expertise in clinical quality, compliance, and nursing education.

Key Responsibilities:

• Develop, implement, and track nursing education programs for remote care delivery
• Manage Continuing Education Units (CEUs) for Licensed Practical Nurse (LPN), Registered Nurse (RN), Registered Dietitian Nutritionist (RDN), and Health Coaches, as well as any additional clinical staff identified
• Perform quality audits of clinical documentation
• Develop and manage processes for identifying and implementing opportunities for improvement
• Manage and supervise training and quality staff/team positions
• Develop and implement orientation and training programs for remote care programs within the organization for clinical and non-clinical employees
• Conduct routine compliance evaluations and tracking as identified
• Collaborate with interdepartmental teams including data analytics, program development, and clinical services
• Partner with external compliance and quality departments
• Submission and tracking of program, certifications and organizational accreditation

Requirements:

Qualifications:

• Completion of an accredited nursing program
• Unrestricted Registered Nursing License in the State of NY or MA
• Bachelor's degree in nursing (master’s degree preferred)
• Experience with regulatory agencies, compliance, and quality
• Experience in nursing education

Preferred Skills:

• Strong understanding of nursing education and clinical quality standards
• Excellent communication and leadership skills
• Ability to manage multiple projects and priorities in a remote/hybrid work environment
• Proficiency in data analysis and reporting
• Strong problem-solving and critical-thinking skills

Why Brook?

• High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth.
• Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered.
• Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one.
• Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches.
• Collaborative Culture: Partner with passionate teams in Marketing, Product, and Clinic Ops to drive measurable results.

Working at Brook

• Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team.
• Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model.
• High expectations - We have big goals for the future. We expect dedication and positive collaboration from all our team to achieve them.

This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role, onsite in the office required weekly along with remote work. Salary is commensurate with experience.

Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.