Job Description
Job Description
Senior Practice Assistant
Waltham, MA 02451
Hours:
- Monday - Friday 8:30a - 5:30p
Responsibilities:
- Manage initial, follow-up, and multi-disciplinary patient visits while maintaining providers' master clinical schedules
- Submit specialty appointment requests, schedule radiology tests, and coordinate the procurement of necessary scans, pathology reports, x-rays, and lab results
- Schedule infusion services utilizing the Epic electronic health record system
- Handle a high volume of patient phone calls with exceptional customer service while adhering strictly to HIPAA guidelines for privacy and confidentiality
- Provide reliable backup coverage for practice staff during absences, vacations, and workflow surges
Qualifications:
- Medical scheduling or related experience (1+ years)
- High School Diploma or equivalent
Compensation:
- $25-27/hr
