Job Description
Job Description
The Medical Assistant/Receptionist plays a vital role in healthcare settings by providing both clinical support and front-desk administrative assistance. This position requires a professional who can manage patient interactions efficiently while supporting healthcare providers in delivering quality care.
Responsibilities
- Greet and check in patients upon arrival
- Schedule and confirm appointments
- Maintain patient records and update information accurately
- Assist healthcare providers with clinical tasks such as taking vital signs and preparing patients for exams
- Answer phone calls and respond to patient inquiries
- Manage billing and insurance documentation
- Ensure the reception area is orderly and welcoming
- Coordinate communication between patients and medical staff
