Job Description
Customer Care Agent | Portsmouth, NH
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Are you passionate about helping people and delivering exceptional customer service? We're partnering with a well-established, environmentally focused organization to hire Customer Care Agents for their Portsmouth, NH team.
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This is an excellent opportunity to join a stable company that values its employees and invests in their success. With a strong reputation for promoting from within, many Customer Care Agents have advanced into leadership positions and other departments across the organization.
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What You'll Do
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- Handle a high volume of inbound customer calls with professionalism and empathy.
- Assist customers with billing questions, service requests, account updates, and general inquiries.
- Accurately document customer interactions and account changes within company systems.
- Navigate multiple software platforms simultaneously while providing a positive customer experience.
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What We're Looking For
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- Customer service experience in retail, hospitality, food service, collections, call centers, or other customer-facing roles.
- Strong communication and active listening skills.
- Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail.
- Comfortable using multiple computer systems at once.
- Dependable, team-oriented, and committed to delivering outstanding service.
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Schedule
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- Full-time
- Onsite in Portsmouth, NH
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Compensation
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- $20/hour (bonus eligibility upon permanent higher)
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