Job Description
Job DescriptionDescription:
- IT’S ALL ABOUT THE JOB -
A.K.A. YOUR JOB DESCRIPTION
JOB TITLE: Grocery Associate EFFECTIVE DATE: 10/14/2022
DEPARTMENT: Grocery FLSA STATUS: Nonexempt
REPORTS TO: Grocery Manager TYPE: Full-Time or Part-Time
WHO ARE WE?
The Woodstock Farmers’ Market is the area’s premier year-round, fresh food-focused grocery store. We are committed to creating and selling the best products sourced locally and globally, ethically, and sustainably. We hire only the most service-oriented people who appreciate a fun, fair, drama-free workplace, and share our CORE VALUES:
- Come with an empty cup: have humility
- Sit at the table together: be collaborative
- Do the right thing—always: be honest, accountable and have integrity
- Always hungry: relentlessly get stuff done
- Fish Cakes: think outside the box to creatively solve problems
- Bright side: always be positive
IN SUMMARY
Our mission is to provide our customers with the best selection of quality delicious, interesting products that we feel great about; to offer these products at the best price that we can; to promote customer education through extensive sampling and informative signs; to be comfortably profitable; and to provide consistently cheerful, helpful service that allows our guests to leave happy and satisfied every time they shop.
OF UTMOST IMPORTANCE!
- Stock shelves, keeping rotation top of mind
- Receive orders accurately
- Evaluate deliveries for accuracy and quality
- Stock all areas of the department with large, beautiful displays
- Make neat and readable signs
- Check pricing
- Keep work and store areas clean and organized
- Maintain back-stock areas, keeping all products rotated and visible
- Work safely in a busy environment
- Package and price bulk items appropriately
- Assist with bagging at the register when necessary
- Clean assigned areas at the end of the day
As is more often than not the case, keep in mind that "of utmost importance” describes the general nature and level of work performed in your job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.
OF COURSE THERE ARE OTHER RESPONSIBILITIES
Requires work with others in a group or team, external customers, face-to-face discussions with individuals or teams.
WHAT YOU’LL NEED TO SUCCEED
BE CALM UNDER PRESSURE
Make great food fast and/or place orders with vendors effectively and efficiently | Focus on the issue at hand | Provide staff and guests with great service | Make multiple decisions in the heat of the moment | Resolve conflicts with diplomacy
BE COLLABORATIVE
Appreciate other’s ideas | Enjoy listening and engaging with others in order to make final decisions | Put team before self | Work successfully within a team | Must understand the total Market picture: Service is what we do and without great service we are nothing |Must work directly in step and harmony with guest's desire and directly with store staff and supervisor.
BE FAST
Quick thinking in a fast-paced environment |Love a high-volume buzzing work environment
BE A STRONG COMMUNICATOR
Listen more, talk less | Seek first to understand | Clearly articulate and set directions | Catch others “doing it right” | Give positive and constructive feedback | Turn difficult conversations into a “win” for the Market
BE ORGANIZED AND DETAIL ORIENTED
Prioritize projects and keep them moving forward | Make small things count | Catch errors and/or mistakes early on | Triple check your work | Observe, ask questions
BE AN OUTSTANDING MODEL FOR SANITATION
Maintain highest standards of cleanliness and sanitation in kitchen and storage areas | Run a clean, tidy and safe work environment | Be extremely sensitive about cleaning and food safety issues in all areas
BE AN EXCELLENT PROVIDER OF SERVICE
Have a genuine love of providing great service to othersactively look for ways to help others while enjoying it
WHAT YOU’LL NEED TO DO BE ABLE TO DO – with or without an accommodation
Frequently raise or lower objects up to 40 pounds from one level to another regularly |Remain on feet in upright position for continuous periods of time |Walk throughout store, including to other buildings and outdoor areas | Exerting force on a regular basis so object is moved to or from team member | Carrying objects up to 40 pounds on a regular basis | Grasping and/or picking up objects | Regularly reaching for objects | Bending forward by bending at waist or bending legs and spine
WHAT THE WORK ENVIRONMENT IS LIKE
It is tight! Not quite being packed in like sardines, but pretty close sometimes. It may be necessary to step outside depending on the task at hand or walk between buildings. Be prepared for all weather conditions. That means from time to time you will need a raincoat, warm outerwear, boots, and an appreciation of Vermont’s beautiful and changing weather!
MAINTAINING A CLEAN & SANITARY WORK ENVIRONMENT
Follow all safety and health protocols | Housekeeping is important | Tidy up your workspace regularly | Wipe down frequently touched surfaces | Pick up items on the floor that could be trip/fall hazards.
MORE ABOUT YOUR JOB DESCRIPTION
It is not a contract of employment | Employment remains at will | Performing all or some of the job to expectation is not a promise or guarantee of continued employment |Any responsibilities can be temporarily or permanently changed or modified at any time in the Market’s sole discretion, with or without prior notice to our staff | Changes may be made with or without being in writing | Employees may be required to perform other jobs for The Market even if not within this job or this department | This describes the general nature and level of work performed in this job | Understand this should not be construed as an exhaustive listing of all job duties and responsibilities of employees so classified.
Requirements:
WHAT’S IMPORTANT TO HAVE
Must be 16 years or older
Nice, neat printing for those beautiful signs you’ll be making!
WHAT’S NICE TO HAVE
Experience in retail grocery, but no worries if you don’t. This is a great place to get to know all about it!