Front Desk Agent

Job Description

Job Description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

​Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Company DescriptionCoe-Brown Northwood Academy is a highly respected, independent, co-educational high school located in Northwood, New Hampshire. With a rich history dating back to 1867, we are committed to academic excellence, personal growth, and community values. We offer a supportive and engaging environment for both students and staff, blending tradition with innovation to prepare students for success in college, careers, and life. At Coe-Brown, we value professionalism, collaboration, and a dedication to student-centered learning.

Company Description

Coe-Brown Northwood Academy is a highly respected, independent, co-educational high school located in Northwood, New Hampshire. With a rich history dating back to 1867, we are committed to academic excellence, personal growth, and community values. We offer a supportive and engaging environment for both students and staff, blending tradition with innovation to prepare students for success in college, careers, and life. At Coe-Brown, we value professionalism, collaboration, and a dedication to student-centered learning.