Front Desk For Dental Office

Job Description

Job DescriptionOur patient-centered office in Newton is looking for an always-positive, outgoing Patient Coordinator, who radiates energy and balances administrative efficiency with genuine, compassionate patient care.

Our Ideal Candidate

• Outgoing and friendly with natural ability to make patients feel welcome and at ease.
• Always positive to bring a "can-do" attitude that uplifts both patients and staff.
• Self-initiated to solve problems and improve office flow independently.
• Handling multitasks with a calm, easy-going demeanor even when busy.
• Fast learner and detail-Oriented in picking up dental software and insurance checking process quickly and taking pride in the accuracy of your work.
• True team player who is reliable and always ready to support the clinical team.

Key Responsibilities

• Patient Connection: Warmly greeting patients and managing check-in/check-out.
• Communication: Managing phones and text messaging with a professional, friendly tone.
• Scheduling: Coordinating the daily schedule for maximum efficiency.
• Insurance and Billing: Verifying benefits through portals and phone calls, also handling patient billing with a compassionate touch.

Qualifications

• Previous dental/medical front desk experience preferred, but we will train a fast learner with the right personality.
• Proficiency in computer skills. Experience with Open Dental is a plus!
• High level of integrity, responsibility, and a proactive mindset.

Pay

• Competitive hourly rate based on experience.