Job Description
Job Description
STC Advocate
As an STC Advocate, you'll be the face of a leading online automotive retailer! Since the buying and selling process is entirely online, you'll often be the first in-person interaction customers have with the company. Your role is key in delivering a seamless, professional, and positive customer experience.
Key Responsibilities:
- Manage 6-8 customer appointments daily
- Drive a company vehicle to customer homes to complete vehicle purchase transactions
- Greet customers, inspect vehicles, and finalize paperwork using an iPad
- Provide exceptional customer service and create a positive customer experience
- Accurately document customer interactions in the tracking system
- Prioritize safe driving and maintain a clean driving record
- Support your team with additional tasks as needed
Qualifications:
- Must be at least 21 years of age
- Valid, active driver's license
- 6+ months of customer service experience
- Strong communication and interpersonal skills
- Comfortable working independently and managing a daily schedule
Contract-to-Hire Opportunity
This is a Contract-to-Hire opportunity with a clear path for career growth. After approximately 3 months, you'll be eligible for conversion to a direct employee based on performance and business needs.
Upon conversion, you'll transition into the Truck Hauler role with increased earning potential. These are not semi-trucks or CDL-required vehicles. You'll operate smaller transport trucks designed to haul 1-2 vehicles, making this a great opportunity for individuals looking to grow their career within the organization.
Benefits Upon Conversion:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and company holidays
- Career advancement opportunities
- Additional employee perks and discounts
If you're looking for a role that combines customer interaction, independence, and long-term growth potential, we'd love to connect with you. Apply today!