Job Description
Job Description
Summary
Our sales associates guide the customer journey from inquiry to installation. We’re looking for customer enthusiasts who can help home and business owners navigate a major remodeling investment. While you will certainly be expected to soak up product knowledge, your most important trait is the ability to bond with prospective customers. You’re the kind of person that customers naturally like and trust. Our best sales associates view themselves as a business within the business, leveraging their personal brands alongside our powerful national and local branding. As such, you should be equally comfortable greeting customers in the showroom and promoting our store through your professional and personal networks. While you place a premium on the customer experience, you also don’t hesitate to close when the time is right. You have the conviction to do what’s right for your customers by helping them acquire the flooring of their dreams! Since most of our products are installed, you should also care deeply about the beauty and quality of a job done right. Take care of our customers and you can look forward to a competitive income with regular hours and a ton of satisfaction.
Ed’s Flooring America is a family owned and operated business that believes in the success of building strong customer relationships and being a staple organization for the past 40 years within their community! What sets Ed’s Flooring America apart is not just their extensive selection but also their dedication to excellence in professional installation. The knowledgeable flooring specialists are not just professionals – they are enthusiasts ready to assist customers with all floor-covering needs.
Duties
Expectations for the Sales Consultant
Provide outstanding customer service and determine their flooring needs
Handle sales from start to finish
Sell flooring, counter tops, cabinets and home care products
Review space/area measurements, calculate number of materials needed, create proposals/estimates for client approval, provide flooring sample suggestions and perform quality control throughout the project
Answer customer questions and complaints
Help customer with decorating and/or design advice
Prospect for new business
Manage time in the showroom and prospecting for new clients
Undergo extensive product and sales training to become a certified flooring and design expert
Keep up-to-date on the wide select of floors we offer along with the benefits and warranties provided by each
Maintain a clean and neat showroom
Requirements
Retail flooring sales experience
Ability to read floor plan drawings create project estimates
Flooring knowledge
Critical thinking skills
Basic computer, social media math skills
Passion and/or experience decorating or designing
Self-starter with advanced time management skills detailed oriented
Positive attitude and desire to succeed
Advanced time management skills detailed oriented
Flexible work hours to include Saturdays
Valid Driver’s License and reliable transportation
Benefits
Hourly + Commission
·Earning potential of $60,000 to $75,000 annually
Full time
Must have Saturday availability
Medical, Dental, Vision Insurance
401K w/company match
Paid Time Off Holidays
Employee discounts on products services
Potential for growth within organization
Monthly company lunches
Monthly product, design, customer service training