Job Description
Job Description
Description:
The AV Operations Specialist is responsible for supporting audiovisual technology in numerous classrooms and event/conference spaces in multiple buildings on the campus as well as for remote teaching and learning. This role may be engaged in video productions, live streaming, video conferences and live audiovisual event support. Ensure presenters are aware of technology and ready prior to the start of events and presentations. May monitor ACV systems and processes, tracking and reporting on trends. Assist with maintaining audiovisual equipment and minor repairs as needed
The AV Assistant supports instructors and students during live, hybrid-format courses throughout the DCE semesters. This position ensures smooth operation of classroom technology before, during, and after class. AV Assistants work as part of a team to provide high-quality technical support, contributing directly to a positive teaching and learning experience.
Key Responsibilities
Set up and operate AV and IT equipment in classrooms prior to scheduled classes and meetingsSupport hybrid course delivery by assisting with video conferencing tools (Zoom, etc.)
Provide in-class technical assistance to instructors during live sessions
Troubleshoot and resolve basic technical issues with AV systems (projectors, microphones, sound systems)
Perform weekly equipment checks and basic maintenance to ensure functionality
Maintain classroom technology according to established procedures
Respond to technical support requests from instructors and staff during shifts
Maintain equipment inventory
Organize equipment during downtime and ensure everything is accounted for
Assist with documentation and user guides related to AV system use
Collaborate with IT Team and other DCE staff for issue resolution
Schedule & Commitment
On-campus only
Must be able to commit to the full shift times:
Shift #1
7:00 AM - 3:00 PM (7 hours), Mon & Tue or
7:00 AM - 3:00 PM (7 hours), Wed & Thu
OR
Shift #2
2:00 PM - 10:00 PM (7 hours), Mon & Tue
2:00 PM - 10:00 PM (7 hours), Wed & Thu
Qualifications
Strong customer service and communication skills
Basic knowledge of Windows and/or Mac systems
Familiarity with common office and presentation software
Ability to work independently and escalate complex problems when necessary
Reliable, detail-oriented, and willing to learn new technology
No prior AV experience required - training is provided on an ongoing basis
Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.
Company Description
Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.