Home Solutions Advisor

Job Description

Job DescriptionHome Solutions Advisor Help Homeowners Make Confident Decisions. Build Relationships. Earn What You're Worth.

For nearly 50 years, Test of Time Plumbing Heating Air & Electrical has helped homeowners throughout Greater Boston and Metro West improve the comfort, efficiency, and reliability of their homes. We've built our reputation through honest recommendations, exceptional workmanship, and treating customers the way we'd want our own families treated.

We're looking for a motivated, customer-focused HVAC Comfort Advisor to join our growing team. This is not a high-pressure sales position. It's an opportunity for someone who enjoys meeting people, solving problems, and helping homeowners invest in solutions that genuinely improve their comfort and peace of mind.

If you're a strong communicator who can build trust, educate customers, and guide them through important purchasing decisions, we'd love to speak with you.

Compensation: Competitive Base Salary + Uncapped Commission

Benefits

• Medical, Dental & Vision Insurance (50% employer-paid for employee coverage)

• Company-Paid Long-Term Disability Insurance

• Company-Paid $50,000 Life Insurance Policy

• Optional Aflac Accident Insurance

• 401(k) with Company Match up to 5% after 6 months

• Birthday Bonus (8 hours of additional pay)

• Paid Vacation

  • 2 Weeks During Year One

  • 3 Weeks After One Year

  • 4 Weeks After Five Years

• 40 Hours of Paid Sick Time

• Bereavement Leave

Why Join Test of Time Plumbing Heating Air & Electrical?

At Test of Time Plumbing Heating Air & Electrical, we believe sales success comes from education, trust, and customer advocacy-not pressure tactics. Our advisors are given the tools, support, and leads they need to focus on helping homeowners make informed decisions.

You'll represent a company with a long-standing reputation for integrity, work alongside an experienced operations team, and have the opportunity to build a rewarding career with unlimited earning potential.

What You'll Be Responsible ForIn-Home Consultations

• Meet with homeowners to evaluate heating, cooling, and indoor comfort concerns

• Assess existing equipment, home layout, and customer goals

• Identify opportunities to improve comfort, efficiency, and system performance

Solution Development & Presentation

• Design customized HVAC replacement and upgrade options

• Present recommendations clearly and professionally

• Explain equipment features, efficiency ratings, warranties, and available financing options

• Help customers compare solutions and make confident decisions

Customer Relationship Management

• Build trust through honest communication and professional service

• Follow up on open opportunities and customer questions

• Deliver an exceptional customer experience from consultation through installation

• Generate referrals and repeat business through outstanding service

Team Collaboration

• Coordinate with installation, service, and office teams to ensure seamless project execution

• Maintain accurate proposals, customer records, and sales documentation

• Track opportunities and pipeline activity within company software systems

What We're Looking ForRequired Qualifications

• Previous sales experience in HVAC, plumbing, electrical, construction, remodeling, or other home-service industries

• Strong consultative selling and relationship-building skills

• Excellent communication and presentation abilities

• Ability to work independently and manage multiple opportunities simultaneously

• Strong organizational and computer skills

• Valid driver's license with an acceptable driving record

Preferred Qualifications

• HVAC replacement sales experience

• Knowledge of residential HVAC systems and equipment options

• Experience discussing financing and payment solutions

• Familiarity with ServiceTitan or similar CRM platforms

• Track record of meeting or exceeding sales goals