Job Description
At First Light Casino, excitement, entertainment, and community all come together. As a proud enterprise of the Mashpee Wampanoag Tribe, First Light Casino is more than a gaming destination — it’s a cultural landmark and economic driver for the region.
Whether you are joining our team as a slot attendant, cage cashier, cleaning staff, or security personnel, you'll become part of a diverse, customer-focused environment dedicated to excellence. We prioritize respect, integrity, and teamwork, and we are committed to providing every guest with a memorable experience.
As a team member, you'll be expected to provide outstanding service, uphold regulatory standards, and contribute to a safe and enjoyable atmosphere for all patrons and fellow employees. You’ll also have opportunities for growth, training, and advancement within a dynamic and fast-paced industry.
Responsibilities:
- Access Control: Monitor and manage access into the casino and all restricted zones. Verify credentials, grant or deny entry, and maintain secure environments at all times.
- Cash Transfer Security: Provide vigilant escort and oversight during all internal transfers of funds. Ensure secure transportation protocols are followed at every step.
- Post Coverage: Perform duties as assigned—standing, patrolling, or seated—in high-visibility and sensitive locations throughout the facility.
- Rapid Response: Respond immediately to backup requests, alarms, or incidents. Collaborate seamlessly with internal teams to resolve disruptions quickly and professionally.
- Key Management: Strictly monitor and secure all facility and office keys. Maintain accurate logs and protocols to safeguard access control.
- Incident Documentation: Prepare detailed, timely reports on unusual incidents, security breaches, suspicious behavior, and resolved situations. Deliver clear, factual content to support internal records and regulatory compliance.
- Training & Meetings: Attend mandatory security briefings, policy updates, and skills development sessions. Stay informed about evolving protocols, casino operations, and safety procedures.
Qualifications
- Valid Security Officer license preferred
- Proven experience in security, law enforcement, or a casino environment is preferred
- Strong observational skills and the ability to remain calm under pressure
- Excellent communication and written-reporting abilities
- Trustworthy with a high level of integrity and professionalism
- Ability to stand for extended periods and perform regular patrols
- Able to work nights, weekends and holidays. Night could extend until 2 AM or as needed
- Must be at least 21 to apply.