Job Description
Job Description
Tech Lounge Specialist
Location: 58 Charles St, Cambridge, MA 02141
Pay Rate: $30.00/HR W2 (Increase to $35/hour upon permanent hire)
Hours: Full time, M-F, 8am-5pm
Duration: Contract-to-Hire
Description:
- Assist with End User support and troubleshooting for issues including PC, mobility, wireless, and audio visual (“AV”) conference room telepresence and physical connectivity.
- Provide support for Windows OS, MS Office, and Core Image applications.
- Perform PC builds and transfer for new deployments.
- Assist with hardware repair break/fix support for warranty and out of warranty costs.
- Provide hands and eyes assistance for other IT resolver groups.
- Assist with the analysis and resolution of hardware and software issues.
- Mobile cell phone support (e.g., downloading of provided applications and basic trouble shooting.)
- Minor cabling such as patch cables and cable management, where minor cabling excludes cabling work behind the wall, under the floor or above the ceiling where a ladder or lift is required.
- PC Lifecycle, software support, audio visual, and GCOM/TeamsPrinter support to assist with printer troubleshooting and resolution services: (examples include: Paper jams, Toner replacement, Basic configuration issues)
- Resources will address incidents related to applications, Collaboration Tools, mobility, wireless, Teams, conference room, physical connectivity, Windows OS, MS Office, image applications, PC builds, assist with hardware break fix
Skills:
- Minimum of 3 years corporate IT experience.
- Candidate must have a deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.
- Working experience or strong understanding of enterprise technologies (Office 365, Windows OS, imaging, and ticketing systems)
- A+ certification is a plus
Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
Company Description
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.