Job Description
Job DescriptionDescription:
Work Schedule: Friday, Saturday and Sunday 4:30 p.m. - 8 a.m. Part time, salaried, non-exempt.
Reporting to the Director of Patient Care, the On-Call Registered Nurse (RN) provides on-call coverage for the agency’s home care and hospice programs during the hours that the agency is closed and completes visits as needed. Upon request of the Administrator On-Call will assist the other programs.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responds to and/or triage calls during on-call hours in a timely manner and documents all telephone contacts, patient care observations and interventions.
- After triaging calls, document outcomes of call along with patient/caregivers responses and if any further instruction is needed in Electronic medical record system.
- Prioritizes calls and completes visit for patients as needed. Communicates with and supports after-hours staff in assessing and treating patient's needs.
- Documents all interim verbal orders obtained from the physician accurately into the electronic medical record system and communicate to all members of the team to ensure implementation.
- Receives and records accurate and thorough referral information requests for services. Notifies the Intake Nursing Staff of the referral.
- Records the outcome of all inquiries and referrals received and provides appropriate follow-up when an inquiry or initial referral cannot be serviced during on-call hours.
- Provides skilled professional nursing care to patient/family/caregivers as prescribed by the physician and in compliance with agency policies when called upon after-hours.
- Completes clinical documentation of all after-hours calls and visits, including problems and interventions within the Electronic medical record system timely and in accordance with agency policies and procedures.
- Completes an on-call log on telephone calls as received. Submits on a daily basis.
- Communicates with the interdisciplinary team to ensure proper patient follow-up on previous night's after-hours calls.
- Provides accurate information to customer making telephone inquiries regarding Home Care. Hospice, Personal Home Services and other agency services.
- Notifies after-hours administrator on-call when necessary and/or when guidance needed.
- Communicates clearly with professional staff regarding expected "call-backs" and relays information to physicians and others.
- Maintains a positive working relationship with referral sources and individuals seeking information.
Other Job Functions
- Demonstrates flexibility and accepts other duties as assigned
- Demonstrates knowledge of Medicare Regulations and delivers care in accordance with Medicare Condition of Participation (COP) for hospice.
- Arranges to have needed supplies and equipment in the patient's home. Appropriately uses supplies and equipment. Seeks out education for any unfamiliar procedures.
Requirements:
- Graduate of an accredited school of nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC).
- Three to four years of recent general medical/surgical or skilled/acute care nursing experience.