Job Description
Job Description
We are seeking an experienced Service Center Manager to oversee the daily operations of a technical service and repair facility. This role is responsible for leading production, developing employees, improving operational performance, and ensuring exceptional customer satisfaction.
Responsibilities
- Lead daily service center operations, including production scheduling, staffing, and workflow.
- Coach and develop employees while promoting accountability and continuous improvement.
- Ensure quality work is completed on time and meets customer expectations.
- Partner with sales and customer service to support customer needs and project timelines.
- Monitor KPIs and drive improvements in productivity, quality, safety, and profitability.
- Manage inventory, equipment maintenance, and departmental budgets.
- Foster a positive, team-oriented work environment.
Qualifications
- Bachelor's degree preferred in Business, Engineering, Operations Management, or related field.
- 5+ years of leadership experience in manufacturing, industrial service, repair, or operations.
- Strong leadership, communication, and problem-solving skills.
- Experience with production scheduling, KPIs, Lean Manufacturing, and continuous improvement.
- Mechanical aptitude and familiarity with ERP/MRP systems and Microsoft Office.
- Financial understanding of budgets and operational performance.
Travel
- Initial travel required for onboarding and training.
- Occasional travel to other company locations as needed.
Company DescriptionWe are a firm focused in the STEM Talent Arena; Science, Technology, Engineering and Math.
We build and have long term relationships with our clients and represent our clients transparently. We pride ourselves in understanding a candidate's skill set, and the culture and work environment that is a best fit for both the candidate and the client.
Company Description
We are a firm focused in the STEM Talent Arena; Science, Technology, Engineering and Math.\r\n\r\nWe build and have long term relationships with our clients and represent our clients transparently. We pride ourselves in understanding a candidate's skill set, and the culture and work environment that is a best fit for both the candidate and the client.