Concierge

Job Description

Job Description

Job Title: Concierge - Level 1

Job Description

The Concierge - Level 1 provides a welcoming, organized, and service-oriented experience for guests, visitors, and employees within an office environment. This part-time role focuses on managing café and pantry areas, coordinating meeting spaces, supporting visitor registration, and delivering high-quality customer service to ensure a smooth and positive workplace experience.

Responsibilities

• Manage café and pantry areas to ensure they remain clean, well-organized, and adequately stocked throughout the day.
• Oversee breakroom operations and help maintain a positive and comfortable workplace environment.
• Assist with breakfast and lunch orders, including coordinating with vendors and catering providers to ensure timely and accurate delivery.
• Manage vendor relationships and coordinate service requests, following up to ensure services are completed as expected.
• Handle scheduling and calendar-related administrative support, including organizing appointments and internal events as needed.
• Coordinate conference room bookings and ensure meeting spaces are prepared, clean, and equipped with necessary supplies and equipment.
• Manage visitor registration and check-in/check-out processes, providing a professional and friendly guest experience.
• Provide general administrative support, including handling office operations tasks and responding to day-to-day requests.
• Support workplace experience initiatives to promote smooth office operations and enhance the overall employee and guest experience.
• Assist guests, customers, and tenants with business and personal needs, such as making reservations, scheduling transportation services, and providing recommendations on local attractions.
• Perform other administrative tasks as assigned to support the office and workplace services team.

Essential Skills

• At least 0–2 years of experience in customer service, receptionist or client services roles.
• At least 6 months of experience in a similar concierge role or closely related position.
• Demonstrated ability to deliver professional, friendly, and responsive customer service in a fast-paced environment.
• Experience managing vendor relationships and coordinating service requests.
• Strong organizational skills with the ability to manage multiple tasks, such as scheduling, room bookings, and pantry oversight.
• Basic computer proficiency, including the ability to use standard office software and tools.
• Experience using Microsoft Office applications.
• Effective verbal and written communication skills for interacting with guests, tenants, vendors, and internal teams.
• Ability to handle administrative tasks accurately and maintain attention to detail.
• Education level of at least a high school diploma or GED.

Additional Skills & Qualifications

• Experience in office and soft services or workplace experience support is beneficial.
• Comfort working in a guest-facing role that involves regular interaction with visitors and employees.
• Ability to prioritize tasks and manage time effectively within a part-time schedule.
• Strong problem-solving skills and the ability to respond calmly and professionally to unexpected situations.
• Interest in creating a welcoming environment and enhancing the overall workplace experience.
• Willingness to support a variety of administrative and operational tasks as business needs evolve.

Work Environment

This is a part-time, in-person role based in a professional office setting, working approximately 20 hours per week during morning hours (generally between 7:30/8:00 a.m. and 12:00 noon). The position is located in a modern office building and involves regular work in café, pantry, breakroom, and conference room areas. You will use standard office technologies, including computers and Microsoft Office applications, while interacting frequently with guests, tenants, vendors, and colleagues. The environment is service-oriented and collaborative, with a focus on maintaining a clean, organized, and welcoming workplace. Professional attire is expected to reflect the front-facing nature of the concierge role.

Job Type & Location

This is a Contract position based out of Boston, MA.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Boston,MA.

Application Deadline

This position is anticipated to close on Sep 17, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.