Permit and Inspection Coordinator

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Location: Harwich Port, MA

About the Role
We are a growing residential home service provider seeking a Permit & Inspection Coordinator to support our operations team. This role is responsible for managing the full permitting lifecyclefrom application preparation to final inspection schedulingwhile also supporting day-to-day office operations.
This position is ideal for someone who is highly organized, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced, small-business environment.
Key Responsibilities

• Prepare and review residential permit applications for accuracy and completeness
• Submit permits through city and county online portals
• Track permit status and proactively follow up with local jurisdictions
• Schedule and coordinate inspections with homeowners, clients, and inspectors
• Communicate professionally with building departments, inspectors, customers, and internal team members
• Maintain accurate records and internal tracking systems

Additional Responsibilities:

• Answer incoming calls and provide professional customer support
• Manage customer relations and ensure a high level of service
• Assist with dispatching technicians and scheduling service calls
• Help manage and track preventative maintenance agreements

Qualifications

• Strong attention to detail and ability to follow processes consistently
• Comfortable working with online portals, PDFs, forms, and checklists
• Clear and professional communication skills (phone and email)
• Ability to manage multiple tasks and priorities simultaneously
• Administrative, construction, or permitting experience is a plusbut not required

Preferred (Not Required)

• Experience working with building departments or permitting software
• Familiarity with residential construction processes
• Experience with ServiceTitan
• Ability to work independently with minimal supervision

What We Offer

• Small, efficient team with clear expectations
• Supportive and straightforward work environment
• Opportunity for growth as the company expands
• Hands-on training and development