Healthcare Administrative Coordinator

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Psychiatric & Medical Practice | Woburn, MA | Full-Time

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About Star Holistic Health

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Star Holistic Health is a growing nurse practitioner practice providing primarily psychiatric care, along with medical services, to children, adolescents, and adults.

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We believe patients should feel welcomed, respected, and cared for from their very first interaction with our practice. We value kindness, professionalism, thoughtful communication, and a collaborative environment for both patients and staff.

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About the Role

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We’re looking for a personable, dependable, and organized Healthcare Administrative Coordinator to become an important part of our team.

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This is a hands-on role that supports both patients and providers and helps keep the day-to-day operations of the practice running smoothly. Because this person is often one of the first points of contact for our patients, we’re looking for someone who genuinely enjoys helping people and brings a positive, patient-centered approach to their work.

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What You’ll Do

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* Answer phones and respond to patient portal messages

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* Welcome and check in patients

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* Schedule appointments and coordinate provider calendars

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* Manage incoming and outgoing faxes and documents

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* Take and document vital signs

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* Assist with prior authorizations and prescription refill requests

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* Prepare and process forms and other patient documentation

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* Maintain accurate and organized patient records

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* Route patient questions and requests to the appropriate provider or team member

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* Communicate with pharmacies, healthcare offices, insurance companies, and other outside organizations as needed

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* Track follow-up items and help ensure tasks are completed

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* Assist with basic administrative reporting and office organization

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* Support providers and the team with the day-to-day needs of the practice

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Who We’re Looking For

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We’d love to find someone who is:

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* Kind, positive, approachable, and patient-centered

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* Dependable, organized, and attentive to detail

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* Curious and genuinely enjoys learning

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* A thoughtful problem-solver with strong critical-thinking skills and good judgment

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* A clear and thoughtful communicator, both verbally and in writing

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* Able to prioritize and manage multiple responsibilities

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* Comfortable taking initiative and working both independently and collaboratively

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* Able to work effectively and respectfully with a variety of personalities

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* Adaptable and comfortable with the evolving needs of a growing practice

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* Comfortable learning and using electronic health records and other office technology

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* Able to handle sensitive patient information with professionalism and discretion

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* Interested in growing within the role as the practice continues to grow

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Schedule & Setting

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This is a full-time position, primarily in-office in Woburn, MA, with Monday–Friday daytime hours.

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What We Offer

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This position offers the opportunity to work closely with experienced nurse practitioners and learn both the administrative and clinical sides of an outpatient psychiatric and medical practice.

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We offer a supportive, collaborative environment where learning is encouraged and there is an opportunity to develop new skills, take on additional responsibility, and grow with the practice over time.

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Why This Role Matters

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Patients often come to us during difficult or stressful moments in their lives. The way they are greeted, spoken to, and supported can make a meaningful difference.

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We’re looking for someone who wants to help create an environment where patients feel welcomed and cared for while becoming a valued part of our team.

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Interested? We’d love to hear from you.

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Please submit your resume through LinkedIn or email:

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Megan.comeiro@starholistichealth.com