Common Man Roadside Market and Deli Assistant General Manager

Job Description

Job Description

Common Man Roadside Market and Deli is looking for an Assistant General Manager!

The assistant store general manager is responsible for all day-to-day operations of the store, including scheduling, training, and supervising employees. The assistant store general manager oversees the store ensuring a clean store appearance, including all areas of the store and grounds. They are responsible for the safety, sanitation and preparation of all food products to company standards. The assistant store manager maintains good relationships with all vendors to receive the best product and service.

Position Responsibilities:

Store Operations:

• Promote excellent customer experiences and resolve customer complaints in a timely and professional manner.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely, for maximum profitability.
• Hands-on management of food areas including preparation, storage and food safety.
• Assist in maintaining quality brand image standards to pass evaluations.

• Follow and enforce all company policies and established procedures in store operations.

• Enforce all vendor policies and procedures.
• Enforce all safety and security issues and report any and all unsafe conditions.
• Assist in the monitoring of vendors to assure proper stocking and filling customers’ special requests.
• Perform daily inventories of cigarettes and lottery.
• Maintain a clean environment including, fuel pumps, lavatories, and storage areas in addition to the sales floor.
• Ensure all measures of Irving standard procedures, and Stand Out Performance areas are met, such as: landscaping, store and grounds cleanliness.

Supervision of all Employees:

• Assists with recruiting and helps train all new employees.
• Motivates, encourage and challenge store cashiers to provide quick, efficient, and friendly customer service.
• Monitor and support food service employees to produce the highest quality food items to meet company standards.
• Enforce daily operating procedures to ensure store is clean, adequately stocked, and well-kept at all times.

Budgeting:

• Utilize Point of Sale system software to change product prices, add items to inventory and manage discounted items.
• Ensure that the daily paperwork is complete and accurate and properly recorded.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Change gas prices as requested
• Analyze reports to anticipate and navigate customer traffic and plan accordingly.

Qualifications:

• 3-5 years of experience in a Management role within a retail operation.
• Maintain an Underground Storage Tank Operator A/B license as required by the State and designate a staff member to maintain Operator C.
• Possess a forward-thinking positive attitude.
• A self-starter who takes pride in the ownership of the Store and all its responsibilities.
• Team focuses leader with excellent internal and external customer service skills.
• Maintain ServSafe certification.

Physical Demands:

• Must be able to work weekends, nights and holidays.
• Have the physical abilities to perform all duties as required regularly. Including but not limited to standing for 8 or more hours at a time and lifting 50 pounds.