Job Description
Job DescriptionJob Title: Store Operations Specialist - Junior
Location: Framingham, MA 01701
Contract: 6+ Months (Possible of extension)
Schedule: Hybrid - Tuesday and Wednesday in office
Job Description:
The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs.
Helps determine which operational and project changes best support the roadmap
Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
Operational business consultant to the Zone/Regional offices
Prepare and present data and information on projects and operations
Liaison between IT team and Store/Field Operations
Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
Support in evaluating and making recommendations to next level of management
Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
Supports right sizing of IT assets/hardware in store
Follow up on day-to-day operations to ensure overall technical support processes meet business needs
Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
Requirements:
1-5 years of experience provides problem solving, procedural, and technical support to store associates, management, and field management for all store systems (including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) from a retail management OR technology background
Intermediate level Excel and PowerPoint experience
Preferences:
Experience with Power BI dashboards
Background that fit this role:
Retail manager
IT help desk
#TB_EN
#ZR
Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.
Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.
We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.
TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.
Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA
Company Description
Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA