Job Description
Job DescriptionDescription of Services:
Detailed Statement of Duties and Responsibilities:
- Performs receptionist responsibilities including:
- Greets callers warmly and ascertain reason for calling
- Answers inquiries and provides routine information including necessary information for referrals to other internal and external units
- Greets visitors at the regional office and ensures appropriate personnel are notified
- Performs general clerical functions to support the regional office including:
- Handling all incoming and outgoing mail and distributing incoming mail to appropriate personnel
- Maintaining familiarity with office equipment and points of contact for additional support
- Maintaining appropriate stock of office supplies
- Coordinating the use of meeting space for trainings and meetings
- Other duties as assigned
Preferred Qualifications:
- Excellent customer support and service skills
- Ability to follow written and oral instructions
- Ability to exercise discretion in handling confidential information and to exercise sound judgment
- Strong attention to detail and organization
- Ability to maintain accurate records
- Comfort in learning and working within IT systems
- Proficiency in Microsoft Office applications
- Knowledge of the organization of state government