Job Description
Job DescriptionSalary: $27-$42 / HR DOE
Property Manager
Reports to Director of Operations
Schedule - 9am - 5pm Monday - Friday
Position Summary The primary role of the Property Manager is to oversee the day-to-day operations of the rental office for the Colony Retirement Homes, III in accordance with HUD guidelines as well as Colony policies.
Qualifications
Education, Experience and Training High School diploma, GED, or equivalent required. Prior experience in property management required. Experience with the elderly preferred. Certified Occupancy Specialist certification preferred. Supervisory experience preferred
Knowledge, Skills, and Abilities Strong interpersonal skills including having a helpful and patient nature. Ability to work independently and as part of a team. Ability to communicate clearly both orally and in writing, particularly during emergencies. Professional presentation required. Requires ability to focus on details and multitask as situations demand. Effective organizational skills. Ability to handle deadlines. Knowledge of HUD Section 8 regulations required. PC proficiency using Microsoft Office suite-Word, Excel, etc. as well as HUD compliance software required.
Job Responsibilities* those responsibilities italicized below are considered essential functions.
- Inspect each vacant apartment before initial move-in to ensure that the apartment is ready for occupancy. Keys and paperwork should be gathered.
- Show vacant apartments to prospective residents.
- Perform all rental activities, i.e., interview prospective residents, perform landlord checks, verify income for eligibility and prepare leases, required Section 8 forms, etc.
- Orient new residents to the Colony Retirement rules and regulations.
- Collect and record rents and other charges.
- Prepare monthly reports and voucher documentation.
- Prepare, distribute, and record bills to tenants for a/c charges, tenant damages, etc.
- Process rent and food plan refunds upon move-out.
- Ensure that residents comply with Colony Retirement Corporation policies related to pets, snow, air conditioners, etc.
- Notify residents of any areas of non-compliance with the Colony Retirement lease, policies or issues that are safety hazards, including non-payment of rent.
- Maintain the key box and ensure that it is adequately safeguarded.
- Maintain the petty cash fund and receipts for accounting as needed.
- Process certifications and annual recertifications according to HUD guidelines.
- Inspect properties for any hazards and ensure that corrective action is taken.
- Relay work requests from residents to Maintenance Manager.
- Maintain up-to-date waiting list.
- Post and/or distribute notices to residents.
- Inspect apartments upon move out with Maintenance Manager.
- Make sure adequate supplies are on hand. When supplies are low, forward list of needed supplies to supervisor or order directly.
- Monitor the assigned lines in the budgets to ensure spending is within allowances.
- Perform supervisory responsibilities including selection, training, motivation, and evaluation of assigned personnel. Work with staff to correct deficiencies. Complete appropriate paperwork such as electronic timecards and evaluations.
- Maintain complete and accurate records.
- Maintains confidentiality of resident and employee information.
- Keep supervisor adequately informed of any issues of concern.
- Keep supervisees adequately informed of larger Colony changes and issues.
- Stay on top of developments in the field.
- Communicate with service coordination, wellness, and activities staff as needed to help them become aware of resident issues of concern. Also help direct residents to these resources as needed.
- If requested by residents, communicate with caregivers and family members to promote a successful tenancy.
- Build and maintain a list of residents who can assist with light duties like desk coverage and key person duties.
- Maintain professional relationship with resident association. Attend meetings as needed.
- Other duties as assigned
Work Conditions/Physical Demands
- Position is hourly. 37.5 hours per week. Hours are set 9am-5pm. Occasional need for additional hours. Hours outside and in apartment building setting.
- A large amount of work performed is sedentary.
- Requires ability to file, operate typical office machinery such as postage meter, copy machine, fax machine, and computer.
- Repetitive movements may be required.
- Will require occasional lifting of office products, around 20 pounds.
- Requires ability to concentrate during regular, noisy periods.
It has been shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all the qualifications, we encourage you to apply anyway as you may have transferable skills.
Additionally, while our positions may not require fluency in other languages or familiarity with other cultures, we will consider these skills a plus due to the diversity of residents living at our sites.