Automation Pharmacy Technician 4 - Floater/Traveler

Job Description

Automation Pharmacy Technician 4 - Traveler

Responsibilities:

• Operate Omnicell automation at customers sites according to Omnicell SOPs and best practices.
• Perform automation tasks in an aseptic, error free manner, consistent with set guidelines.
• Follow Safe Handling of Hazardous Drugs procedures when handling medications.
• Perform automation technician duties to optimize the customer’s use of automation.
• Recommend drugs to be added to automation products based on data usage, demand, and workflow.
• Inspect robot automation equipment daily for issues, wear, and functionality.
• Perform automation equipment cleaning, maintenance, and optimization as required.
• Responsible for monitoring and / or ordering consumable supplies required for the operation of the equipment.
• Collaborate and work under the direction of the Pharmacy Operation Managers, Professional Services Team, and Staff Augmentation Point of Contact throughout project timeline.
• Load medications based on assignments made in preparation for go-live.
• Unload and organize medications in bins or bags for the customer to restock into inventory post go-live.
• Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
• Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
• Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
• Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
• Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
• Comply with reasonable procedures, policies and guidelines established by the Customer facility.
• Maintain national certification and all state required credentialing.
• Act as a resource or SME, for Omnicell team members and customers, providing training and/or assistance either on site or remotely to ensure optimal workflow.
• Assign medications remotely using Omnicell’s Medication Assignment Tool (MAT) or assign medications onsite directly at the Automated Dispensing Cabinet (ADC).
• Assist Omnicell’s Professional Services project team as needed with organizing staging area, go-live tasks, pushing hardware into the final location, etc.

Specialized Knowledge / Skills:

• Good organizational skills in a fast-paced environment
• Demonstrate customer service skills.
• Strong communication and problem-solving skills.
• Ability to work with mechanical equipment.
• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
• A self-starter who is able to work independently and follow a detailed plan.
• Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.

Basic Qualifications (Required):

• High school diploma or GED.
• Active Nationally Certified Pharmacy Technician (CPhT); PTCB or ExCPT certifications accepted.
• Active License/Registration with the State Board of Pharmacy.
• Valid Driver’s License & Reliable Transportation
• Covid-19 vaccination.

Preferred Qualifications:

• Completed an accredited Pharmacy Technician Training Program.
• Working knowledge of pharmacy automation equipment in a hospital/pharmacy setting (2 years strongly preferred).
• Working knowledge of IV compounding/sterile environment requirements (1 year strongly preferred).
• Knowledge of safe handling of hazardous medications.
• Troubleshooting skills with automation devices.
• Proficient in the use of PPE and hand hygiene techniques.
• Project management/implementation experience.

Working Conditions:

• Ability to travel up to 100% of the time – weekend travel may be needed.
• Weekend stays may be asked based on project needs.
• Pharmacy environment.
• 8-to-10-hour shifts.
• Working hours may be outside of normal business hours based on business or project needs.
• Capable of standing for several hours at a time.
• Potential exposure to hazardous drugs.
• Able to lift up to 35 lbs.

Same Posting Description for Internal and External Candidates