Automation Pharmacy Technician 4 - Floater/Traveler
Omnicell
Boston, MA, USA
6/14/2022
Healthcare
Full Time
Job Description
Automation Pharmacy Technician 4 - Traveler
Responsibilities:
- Operate Omnicell automation at customers sites according to Omnicell SOPs and best practices.
- Perform automation tasks in an aseptic, error free manner, consistent with set guidelines.
- Follow Safe Handling of Hazardous Drugs procedures when handling medications.
- Perform automation technician duties to optimize the customer’s use of automation.
- Recommend drugs to be added to automation products based on data usage, demand, and workflow.
- Inspect robot automation equipment daily for issues, wear, and functionality.
- Perform automation equipment cleaning, maintenance, and optimization as required.
- Responsible for monitoring and / or ordering consumable supplies required for the operation of the equipment.
- Collaborate and work under the direction of the Pharmacy Operation Managers, Professional Services Team, and Staff Augmentation Point of Contact throughout project timeline.
- Load medications based on assignments made in preparation for go-live.
- Unload and organize medications in bins or bags for the customer to restock into inventory post go-live.
- Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
- Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
- Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
- Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
- Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
- Comply with reasonable procedures, policies and guidelines established by the Customer facility.
- Maintain national certification and all state required credentialing.
- Act as a resource or SME, for Omnicell team members and customers, providing training and/or assistance either on site or remotely to ensure optimal workflow.
- Assign medications remotely using Omnicell’s Medication Assignment Tool (MAT) or assign medications onsite directly at the Automated Dispensing Cabinet (ADC).
- Assist Omnicell’s Professional Services project team as needed with organizing staging area, go-live tasks, pushing hardware into the final location, etc.
Specialized Knowledge / Skills:
- Good organizational skills in a fast-paced environment
- Demonstrate customer service skills.
- Strong communication and problem-solving skills.
- Ability to work with mechanical equipment.
- Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
- A self-starter who is able to work independently and follow a detailed plan.
- Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.
Basic Qualifications (Required):
- High school diploma or GED.
- Active Nationally Certified Pharmacy Technician (CPhT); PTCB or ExCPT certifications accepted.
- Active License/Registration with the State Board of Pharmacy.
- Valid Driver’s License & Reliable Transportation
- Covid-19 vaccination.
Preferred Qualifications:
- Completed an accredited Pharmacy Technician Training Program.
- Working knowledge of pharmacy automation equipment in a hospital/pharmacy setting (2 years strongly preferred).
- Working knowledge of IV compounding/sterile environment requirements (1 year strongly preferred).
- Knowledge of safe handling of hazardous medications.
- Troubleshooting skills with automation devices.
- Proficient in the use of PPE and hand hygiene techniques.
- Project management/implementation experience.
Working Conditions:
- Ability to travel up to 100% of the time – weekend travel may be needed.
- Weekend stays may be asked based on project needs.
- Pharmacy environment.
- 8-to-10-hour shifts.
- Working hours may be outside of normal business hours based on business or project needs.
- Capable of standing for several hours at a time.
- Potential exposure to hazardous drugs.
- Able to lift up to 35 lbs.
Same Posting Description for Internal and External Candidates