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Automation Pharmacy Technician 4 - Floater/Traveler

Omnicell
locationBoston, MA, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Automation Pharmacy Technician 4 - Traveler

Responsibilities:

  • Operate Omnicell automation at customers sites according to Omnicell SOPs and best practices.
  • Perform automation tasks in an aseptic, error free manner, consistent with set guidelines.
  • Follow Safe Handling of Hazardous Drugs procedures when handling medications.
  • Perform automation technician duties to optimize the customer’s use of automation.
  • Recommend drugs to be added to automation products based on data usage, demand, and workflow.
  • Inspect robot automation equipment daily for issues, wear, and functionality.
  • Perform automation equipment cleaning, maintenance, and optimization as required.
  • Responsible for monitoring and / or ordering consumable supplies required for the operation of the equipment.
  • Collaborate and work under the direction of the Pharmacy Operation Managers, Professional Services Team, and Staff Augmentation Point of Contact throughout project timeline.
  • Load medications based on assignments made in preparation for go-live.
  • Unload and organize medications in bins or bags for the customer to restock into inventory post go-live.
  • Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
  • Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
  • Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
  • Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
  • Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
  • Comply with reasonable procedures, policies and guidelines established by the Customer facility.
  • Maintain national certification and all state required credentialing.
  • Act as a resource or SME, for Omnicell team members and customers, providing training and/or assistance either on site or remotely to ensure optimal workflow.
  • Assign medications remotely using Omnicell’s Medication Assignment Tool (MAT) or assign medications onsite directly at the Automated Dispensing Cabinet (ADC).
  • Assist Omnicell’s Professional Services project team as needed with organizing staging area, go-live tasks, pushing hardware into the final location, etc.

Specialized Knowledge / Skills:

  • Good organizational skills in a fast-paced environment
  • Demonstrate customer service skills.
  • Strong communication and problem-solving skills.
  • Ability to work with mechanical equipment.
  • Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
  • A self-starter who is able to work independently and follow a detailed plan.
  • Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.

Basic Qualifications (Required):

  • High school diploma or GED.
  • Active Nationally Certified Pharmacy Technician (CPhT); PTCB or ExCPT certifications accepted.
  • Active License/Registration with the State Board of Pharmacy.
  • Valid Driver’s License & Reliable Transportation
  • Covid-19 vaccination.

Preferred Qualifications:

  • Completed an accredited Pharmacy Technician Training Program.
  • Working knowledge of pharmacy automation equipment in a hospital/pharmacy setting (2 years strongly preferred).
  • Working knowledge of IV compounding/sterile environment requirements (1 year strongly preferred).
  • Knowledge of safe handling of hazardous medications.
  • Troubleshooting skills with automation devices.
  • Proficient in the use of PPE and hand hygiene techniques.
  • Project management/implementation experience.

Working Conditions:

  • Ability to travel up to 100% of the time – weekend travel may be needed.
  • Weekend stays may be asked based on project needs.
  • Pharmacy environment.
  • 8-to-10-hour shifts.
  • Working hours may be outside of normal business hours based on business or project needs.
  • Capable of standing for several hours at a time.
  • Potential exposure to hazardous drugs.
  • Able to lift up to 35 lbs.


Same Posting Description for Internal and External Candidates

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