Assistant Director - Employee Relations & Engagement

Job Description

Job DescriptionDescriptionABCD's Human Resources team is hiring! If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD as an Assistant Director - Employee Relations & Engagement. Come make a meaningful impact and be part of a legacy that shapes positive change in Greater Boston.
Key Responsibilities

• Responsible for oversight of the systems by which managers and staff are supported and share feedback, and for creation and ongoing upkeep of employee engagement programs.
• Manage and conduct internal investigations for employee relations concerns and complaints.
• Enhance and oversee performance management system for staff.
• Ensure the timely collection and sharing of data on employee trends through exit and stay interviews.
• Recommend internal policies for review, revision and/or creation, ensuring that they are reflective of the culture and mission of the organization.
• Engage employees in meaningful conversations and other means of providing feedback to administrative departments and management.
• Lead and support the design and implementation of opportunities for staff collaboration and fun.
• Research, design, and implement enhancements to the staff recognition program, utilizing staff feedback and external ideas to support staff in feeling valued and motivated at work.
• In conjunction with other HR leaders, further the culture of meaningful work, personal wellness and work/life balance for staff.
• Provide general HR management support to managers and programs through virtual meetings and periodic site visits to ensure visibility of HR to staff and priority of their needs.
• Monitor and review systems and processes related to staff engagement and communications, and recommend solutions to enhance a mutually supportive workforce.
• Utilize technical and analytical skills to further the modernization of the HR department.
• Oversee projects impacting the effectiveness and responsiveness of the HR department.
• Foster a culture of continuous feedback, both internal and external, to engage, support and retain staff.
• Collaborate with other HR leaders, both internally and externally, to support areas of professional development, employee relations, and staff retention.
• Provide technical guidance and assistance to HR staff in order to foster an understanding of how all HR components can support each other.
• Assist in providing strategic leadership to the department to enable the agency to meet its mission and goals.
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• A minimum of a high school diploma or equivalent and some college coursework towards a certification or degree in Human Resources, Public Administration, or related field, and at least five years of progressive responsibilities within a Human Resources department is required.
• Strong organizational and project management skills.
• Demonstrated ability in Human Resources, including Compensation, Benefits and HRIS.
• Ability to maintain up to date knowledge of compliance and legal issues.
• Ability to work sensitively and effectively with individuals from diverse cultural and economic backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.