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<h3>Job Description</h3>
Job DescriptionProduction Test Technician (Level 4) – Direct Hire Location: Billerica, MA Type: Full-Time, Direct Hire (Permanent) Shift: Monday–Friday, 1st shift (6:30am start, flexible up to 7:00am) Pay: $33–$36/hr Overtime: Available About the Role We are seeking a Production Test Technician (Level 4) to support the testing and control of components, subassemblies, and assembled goods used in advanced X-ray inspection systems. This is a hands-on role focused on calibration, testing, troubleshooting, and continuous process improvement in a production environment. What You’ll Do
<ul>
<li>Set up, calibrate, test, and troubleshoot circuits, components, instruments, and mechanical assemblies</li>
<li>Work with electrical, electro-mechanical, and mechanical test fixtures; contribute feedback for future design improvements</li>
<li>Execute test specifications, methods, and procedures using prints, drawings, and diagrams</li>
<li>Test and troubleshoot components, assemblies, and final systems; perform rework as needed</li>
<li>Prepare technical reports summarizing findings, data analysis, and recommended solutions</li>
<li>Use software tools to follow work instructions, review BOMs, specifications, and ECOs</li>
<li>Assist in selecting and setting up specialized test equipment</li>
<li>Collaborate with New Product Introduction teams to integrate testing technology into future products</li>
<li>Follow company quality and safety standards while upholding values of Integrity, Innovation, Accountability, and Teamwork</li>
</ul>
What You’ll Bring
<ul>
<li>Associate’s Degree + 3 years of manufacturing test experience, OR High School Diploma + 5 years related experience</li>
<li>Strong computer skills (software installation/configuration, hardware, networking)</li>
<li>Proficiency with test equipment: power meters, oscilloscopes, digital multi-meters</li>
<li>Experience with hand tools, assembly skills, and industry nomenclature</li>
<li>Ability to prepare and analyze technical reports with data-driven recommendations</li>
<li>Working knowledge of Excel, ERP systems, and work instruction software</li>
<li>Knowledge of AS9100 standard a plus</li>
<li>Self-starter attitude with initiative to improve processes and solve problems</li>
</ul>
Why You’ll Love It Here
<ul>
<li>Competitive pay: $33–$36/hr</li>
<li>Stable, permanent position with overtime opportunities</li>
<li>1st shift hours with some start time flexibility</li>
<li>Work with cutting-edge inspection technology in a collaborative, team-driven environment</li>
</ul>
✨ This is an excellent opportunity for an experienced technician who thrives in a hands-on role and enjoys solving complex technical problems in a fast-paced production setting. &nbsp; &nbsp; DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace. &nbsp;We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be. &nbsp;Apply today and experience “The DAVIS Difference”.&nbsp;

Production Test Technician - 1st Shift - DIRECT HIRE!

<h3>Job Description</h3>
Job DescriptionAbout Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. As a forward-thinking and tech-savvy automotive group, we're looking for Service Manager to support our automotive service operations. As a Service Manager, you'll play a crucial role in shaping the future of automotive service while upholding our core values.
Our Core Values:
<ul>
<li>Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.</li>
<li>Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.</li>
<li>Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.</li>
<li>Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.</li>
</ul>
What We Offer:
<ul>
<li>Competitive daily compensation with wages on demand</li>
<li>Enjoy Sundays off for quality family time and a better work-life balance</li>
<li>Access to the latest automotive technology in a family-oriented environment</li>
<li>Comprehensive paid training to help you succeed and grow within our family</li>
<li>Opportunities for rapid career advancement within our tight-knit team</li>
<li>401K plan with matching options to secure your family's future</li>
<li>Paid vacation and holidays to cherish moments with your loved ones</li>
<li>Health, dental and vision insurance to protect your family's well-being</li>
<li>Paid life insurance </li>
</ul>
Responsibilities: 
<ul>
<li>Overseeing day-to-day operations of the automotive service department.</li>
<li>Coordinate and schedule service appointments.</li>
<li>Interact with customers to gather information about vehicle issues and provide accurate service estimates.</li>
<li>Collaborate with technicians to ensure timely completion of repairs and maintenance services.</li>
<li>Handle customer inquiries, concerns, and provide updates on service progress.</li>
<li>Manage service paperwork, including work orders and invoices.</li>
<li>Monitor and maintain inventory levels of parts and suppliers.</li>
<li>Assist in implementing and enforcing safety procedures and protocols.</li>
<li>Support the Service Manager in analyzing key performance indicators and implementing improvements.</li>
<li>Stay informed about industry trends, technologies, and best practices.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in the automotive service industry.</li>
<li>Strong organizational skills and multitasking skills.</li>
<li>Excellent customer service and communication abilities.</li>
<li>Basic knowledge of automotive systems and repairs.</li>
<li>Ability to work effectively in a team environment. </li>
<li>Proficient computer skills.</li>
</ul>
Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

Service Manager

<h3>Job Description</h3>
Job DescriptionLocation: Leominster, MA Shift: 7am - 3:30pm, Monday - Friday Hourly Rate: $17.00 - $19.00 (based on experience)DUTIES AND RESPONSIBILITIES
Powder Application
<ul>
<li>Manual application of dry powder to product for special color runs.</li>
</ul>
 
POSITION SUMMARY
Responsible for powder application in both manual and automatic inline application spray booths in a warehouse/manufacturing environment. 
DUTIES AND RESPONSIBILITIES
Powder Application
<ul>
<li>Manual application of dry powder to product for special color runs.</li>
<li>Understand and set spray settings to match product and color requirements.</li>
<li>Setup and monitor automatic application of dry powder to product for high volume color.</li>
<li>Load and unload part pieces to continuous conveyor.</li>
<li>Stack &amp; match job routers with product as parts are loaded and unloaded</li>
</ul>
Equipment Maintenance
<ul>
<li>Follow necessary preventive maintenance</li>
<li>Assist in maintaining the order, cleanliness and efficiency of the warehouse.</li>
</ul>
Product Flow
<ul>
<li>Manage workflow and work alongside other powder coat associates to meet daily &amp; monthly goals.</li>
<li>Orchestrate daily coating timetable to ensure all orders are prepared in time for packaging while keeping plant managers abreast of any possible bottleneck or potential failure for the day.</li>
</ul>
Raw Material Control
<ul>
<li>Maintain supply inventory by checking stock to determine inventory level; anticipate needed supplies.</li>
<li>Perform cycle counts, restock shelving with products and maintain organization of inventory.</li>
<li>Manage inventory and recommend restocking purchases when applicable.</li>
</ul>
Quality
<ul>
<li>Ensure quality and process procedures are followed.</li>
<li>Perform final visual inspection, verification and count prior to signoff.</li>
<li>Document any shortages and correspond with appropriate personnel regarding such issues.</li>
</ul>
Qualifications
<ul>
<li>2+ years related work experience.</li>
<li>Knowledge of wet or dry paint application &amp; warehouse procedures.</li>
<li>Possess organizational, problem solving and time management skills</li>
<li>Capability to work in a fast-paced environment with limited supervision</li>
</ul>
Physical Demands
<ul>
<li>Ability to stand, bend, lift in excess of 50 lbs. repeatedly each day</li>
<li>Ability to stand for long periods of time each day</li>
</ul>
Other duties
Please note – this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Perform any tasks necessary for the efficient operation of the company
 
 
About Renovation Brands:
Renovation Brands is the parent company of multiple fast-growing home improvement products brands serving both residential and commercial customers in the renovation space. We are a direct-to-consumer ecommerce business with a distinct focus and competence in the digital space. 
Renovation Brands is comprised of specialty eCommerce brands. Each brand is a leading player in its niche, making us the go-to source for these products. Consumers as well as professional clients - including architects, designers, builders, and property managers turn to us for superior renovation products and service.
Commitment to DEI: 
At Renovation Brands, we celebrate our inclusive work environment, and we encourage applicants from all backgrounds and perspectives to apply. We are committed to having an inclusive and transparent work environment where every voice is heard and acknowledged, assisted by our employee-lead programs such as our Culture Team. At Renovation Brands, we embrace our differences, and believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.
As we continue to grow, onboarding great talent to help us execute our mission and vision is our top goal. From California to New York to Massachusetts to Florida, our team members collaborate and deliver groundbreaking eCommerce projects from across the United States. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
Our Mission:
As a manufacturer and marketer, our mission is to offer high quality products delivered through exceptional service. We focus on being the expert in the category and pride ourselves in providing outstanding product education, sales, design and service support.
Our Vision:
To be the leading digitally native multi brand specialty e-commerce retailer and wholesaler in the Home Improvement products space. We serve both residential and commercial customers with curated, exclusive, and proprietary branded products. We will continue to grow our capabilities and offerings through both organic and acquisitive growth.
 
Our Brands:
<ul>
<li>American Tin Ceilings </li>
<li>Reggio Registers</li>
<li>Baseboarders</li>
<li>Décor Planet</li>
<li>RTA Cabinet Store</li>
<li>KitchenDesignPros</li>
<li>Electric Fireplaces Direct</li>
<li>Mantels Direct</li>
<li>Trueform Concrete &amp; Blendhouse</li>
</ul>
Visit us @ <a href="http://www.RenovationBrands.com" target="_blank">www.RenovationBrands.com</a>
On LinkedIn @ <a href="http://www.linkedin.com/company/renovationbrands/" target="_blank">www.linkedin.com/company/renovationbrands/</a>

Manufacturing Paint Associate

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.Are you motivated to make a difference in the lives of children? Do you have the skills and dedication to support our team at the Boys Girls Club? If so, we invite you to apply ASAP. The Program Director is responsible for coordinating, managing, and overseeing the delivery of a broad range of programs and services for the Club's after-school program and summer camp. They will assist with the planning, development, and implementation of different programs where coverage is needed. If you're looking to find fulfilling, meaningful work and the chance to make a positive impact on the lives of children as a capable and caring mentor, look no further.Of course, passion for your profession won't pay the bills -- we get that! -- which is why we offer competitive compensation and benefits. We care about your professional development and offer perks like tuition reimbursement and individualized career plans. 
This is a full-time, non-exempt position. Duties Prepares Youth for Success 
<ul>
<li>Plans and oversees the administration of designated programs and activities that support Youth Development Outcomes.</li>
<li>Establishes program objectives consistent with organizational goals and mission.</li>
<li>Oversees the provision of day-to-day program activities in accordance with established Boys and Girls Club standards and goals.</li>
<li>Ensures that all childcare licensing requirements per the NH Childcare Licensing Bureau are implemented.</li>
<li>Ensures that members are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program area(s).</li>
<li>Demonstrates leadership to ensure proper conduct, safety, and development of members.</li>
</ul>
 Program Development and Implementation 
<ul>
<li>Establishes and maintains program goals and settings to ensure the health and safety of members. Ensures that program staff understands and effectively communicates standards of the program; that they ensure program areas are safe, well-ventilated, and well-lit; and that Club equipment is maintained in good working condition.</li>
<li>Ensures the evaluation of Club programs on a continual basis, including tracking outcome metrics; verifies that programs/activities respond to member needs and addresses their gender and cultural diversity.</li>
<li>Controls program expenditures within the approved budget.</li>
</ul>
 Supervision 
<ul>
<li>Allocates and monitors work assigned to program volunteers and staff, providing ongoing feedback and regular appraisal. Identifies and supports training and development opportunities for assigned volunteers and staff.</li>
<li>Oversees proper record keeping and weekly reporting, including activities and events conducted, breakdowns of daily participation figures, notable achievements, and any problems/issues.</li>
<li>Ensures productive and effective performance by all program staff and volunteers.</li>
<li>Oversees special programs and/or events (i.e. Keystone, Youth of the Year, and Awards Programs), and/or participates in the implementation of other program activities as necessary.</li>
<li>Increases visibility of Club programs via posting of daily schedules, and announcements of upcoming events through different social media channels, parent emails, etc.</li>
</ul>
 Requirements A program director in a school-age program shall be at least 20 years of age and have a high school diploma or equivalent, including but not limited to a General Equivalency Diploma (GED), a High School Equivalency Test (HiSet), or a Test Assessing Secondary Completion (TASC), and have at least one of the following: (1) Written documentation from or on file with the department that she or he was qualified and employed as a site director in a school-age program on or before the effective date of these rules in 2022; (2) A minimum of an associate’s degree in child development, education, recreation, or other field of study focused on children, awarded by an accredited college or university; (3) Certification of successful completion of training as a recreation director plus 1000 hours of experience working with children in a licensed child care program, recreation program, or a public or private elementary school; (4) A total of 12 credits in child development, education, recreation, or other field of study focused on children, from an accredited college plus 1000 hours of experience working with children; (5) Current certification as an educator by the Department of Education; or (6) Experience working with children totaling 2000 hours and: a. Current certification as a para II educator by the Department of Education; or b. Both of the following: 1. Documentation of enrollment in a course for at least 3 credits in child development, education, recreation, or other fields of study focused on children, through an accredited college or university and a written plan on file for completion of at least 3 additional credits as specified; and 
2. Within 12 months of the date the individual begins working as a site director, documentation of successful completion of a total of at least 6 credits as specified in b.1. shall be on file for review by the department. 
 
ADDITIONAL EXPECTATIONS: •All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. •This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves To learn more about our organization please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> Benefits We offer an extensive benefits package. Benefits include: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Retirement (403B) Contribution Paid Time Off Professional Development Assistance/Tuition Reimbursement Child Care Program The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

Program Director - Pittsfield

<h3>Job Description</h3>
Job Description
Seeking an Automation Technician for a direct hire opportunity with our client in Southbridge, MA.
This position offers full benefits including PTO, Medical, Dental and 401k!&nbsp;
Pay is between $31 - $35 per hour (based on experience)
Responsibilities:
<ul>
<li>Perform preventive maintenance on all automated equipment according to the maintenance schedule.</li>
<li>Conduct scheduled inspections of robotic and facility equipment to identify and resolve potential issues.</li>
<li>Diagnose and repair automation equipment, including CNC machines, robotics, and plant systems.</li>
<li>Troubleshoot PLC (Programmable Logic Controller) and control systems using a systematic approach.</li>
<li>Document all maintenance and repair activities accurately and communicate findings daily.</li>
<li>Collaborate with production and engineering teams to maximize equipment availability and minimize downtime.</li>
<li>Adjust work schedules as needed to accommodate production priorities and non-standard maintenance tasks.</li>
<li>Ensure security and proper care of company tools, diagnostic devices, and maintenance equipment.</li>
</ul>
Qualifications:
<ul>
<li>Trade school or equivalent technical training preferred, with a focus in mechanical or electrical systems.</li>
<li>Minimum 3 years of experience in automation, PLC programming, robotics, and related systems.</li>
<li>Hands-on experience with:
<ul>
<li>Preventive and corrective maintenance of automated and robotic equipment</li>
<li>Complex electrical systems and NEC compliance</li>
<li>Pneumatic and hydraulic systems</li>
<li>Automated conveyors and controls</li>
<li>Diagnostic software and tools</li>
</ul>
</li>
<li>NFPA 70E Arc Flash training preferred.</li>
<li>Ability to interpret blueprints, schematics, and verbal instructions.</li>
<li>Strong critical thinking, troubleshooting, and problem-solving skills.</li>
<li>Knowledge of automation systems, robotics, and CNC machinery.</li>
<li>Effective communicator, able to work independently and within a cross-functional team.</li>
<li>Skilled in safe operation of hand tools, power tools, and diagnostic equipment.</li>
<li>Highly self-motivated with a strong work ethic and adaptability to evolving technologies.</li>
<li>Fluent in English (reading, writing, and speaking).</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand for extended periods, stoop, and bend.</li>
<li>Lift up to 40 pounds when necessary.</li>
<li>Good manual dexterity for precision work.</li>
<li>Vision of 20/40 or better (with corrective lenses if needed).</li>
<li>Able to wear required personal protective equipment, including eye and hearing protection.</li>
</ul>
If you are interested in learning more about this role, please submit your resume for immediate consideration!
INDH
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pssQBK6Ovb

Automation Technician

<h3>Job Description</h3>
Job Description
Why Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
<ul>
<li>Retirement Plan 403(b)</li>
<li>Health, Dental, Vision, Pet and Life Insurance</li>
<li>Paid vacations</li>
<li>Paid holidays</li>
<li>8 discretionary days</li>
<li>Mileage Reimbursement</li>
</ul>
Additional Benefits:
<ul>
<li>Career Growth Opportunities</li>
<li>Culturally Diverse population</li>
<li>Clinical Licensing Support</li>
</ul>
Job Title: Practice Manager
Work Location: Brockton, Ma.

*Bilingual Candidates Encouraged to Apply 
*EOE M/F/D/V
*Union/Non-Union

Job Summary:
The Practice Manager is responsible for the day-to-day non-clinical operations of the outpatient clinic, including oversight of front desk staff, intake coordinators, medical assistants, and general office workflow. This role ensures that all administrative functions run efficiently to support high-quality client care and staff experience. The Practice Manager partners closely with clinical leadership, the Medical Director, and administrative departments (HR, finance, IT) to ensure smooth operations and excellent customer service.
Duties and Responsibilities:
<ul>
<li>Provide training, supervision, and performance evaluations for administrative staff</li>
<li>Monitor time and attendance, resolve conflicts, and promote a positive work culture</li>
<li>Coordinate onboarding and orientation for new administrative hires</li>
<li>
Work closely with Regional Clinic Director and Medical Director to identify workflow issues and operational needs
</li>
<li>
Coordinate with billing and records departments to support documentation and insurance requirements
</li>
<li>
Serve as a liaison between clinical and administrative teams
</li>
<li>
Ensure compliance with HIPAA, OSHA, and other relevant health and safety regulations
</li>
<li>
Monitor and address front-end documentation issues that may impact clinical or billing workflows
</li>
<li>Implement quality improvement processes related to customer service, client access, and clinic flow</li>
</ul>
Minimum Qualifications:
<ul>
<li>Associate’s or Bachelor’s degree in Health Administration, Business, or related field</li>
<li>3+ years of experience in healthcare or behavioral health office management</li>
<li>Supervisory experience required</li>
<li>Strong organizational, interpersonal, and problem-solving skills</li>
<li>Familiarity with EHR systems, scheduling software, and HIPAA compliance</li>
</ul>
The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Practice Manager | Brockton

<h3>Job Description</h3>
Job Description
 Ready to join a great team?
DMC Primary Care, a physician-owned, independent practice, with offices throughout southern New Hampshire, has been providing comprehensive care for entire families since 1964.&nbsp;We help each patient achieve the best possible health through every stage of life.&nbsp; We do this by providing an accessible, innovative healthcare experience that is built around our patient’s needs.
We are currently seeking a medical assistant or LNA for a&nbsp;full-time&nbsp;(36 hrs.) position in our Windham, NH office.&nbsp;The successful candidate will be a versatile, experienced medical professional who can perform rooming duties, patient visit duties, immunizations and other MA-related tasks. Experience within a primary care or a specialty office setting is preferred.&nbsp;
• Do you enjoy helping patients and being part of a team? • Are you looking for a stable position with benefits?
Full time positions at DMC offer:
<ul>
<li>Paid time off</li>
<li>Competitive pay</li>
<li>Comprehensive health, dental, prescription, and vision benefits </li>
<li>Company-paid short-term disability, long term disability and life insurance coverages</li>
</ul>
<ul>
<li>401k</li>
</ul>
DMC has offices in Bedford, Concord, Derry, Dover, Goffstown, Londonderry, Raymond, and Windham, New Hampshire. For more information, please visit <a href="http://www.DMCPrimaryCare.com" target="_blank">www.DMCPrimaryCare.com</a>.
We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.

Medical Assistant or LNA for Primary Care - WINDHAM NH

<h3>Job Description</h3>
Job Description

JOB DESCRIPTION
POSITION TITLE:
Patient Services Site Lead (Greenfield, Orange, or Turners Falls)
POSITION SUMMARY:
The Site Lead works closely with Receptionists and Office Assistants to ensure the highest level customer service provided while maintaining accurate patient records, appointment scheduling, insurance verification, and payment processing systems. 
This role is a crucial link between CHCFC patients and the care delivered by clinical staff at the health center. The Site Lead is responsible for ensuring Receptionists provide exceptional customer service and a positive patient experience during the face-to-face interaction that occurs with the check-in and check-out processes. They are also responsible for overseeing and ensuring accuracy within the business communications and medical records functions performed by Office Assistants.
REPORTS TO:
Patient Services Department Manager
FLSA STATUS:
Non-exempt
PRIMARY RESPONSIBILITIES:
<ul>
<li>Represents the department with competency and professionalism, with a focus on excellent customer service.</li>
<li>Assists in recruitment, interviewing, orientation and training of new Receptionists and Office Assistants</li>
<li>Oversees scheduling of Receptionists and Office Assistants, including PTO and call-outs to ensure appropriate coverage.</li>
<li>Assigns duties to Reception and Office Assistant staff as appropriate and monitors performance of duties. </li>
<li>Other duties as assigned by the Patient Services Department Manager</li>
</ul>

REQUIRED SKILLS, EDUCATION &amp; EXPERIENCE: 
Skills: Strong commitment to CHCFC Mission required. Strong interpersonal and communication skills required. Knowledge of HIPAA, office operations, ability to navigate within an Electronic Patient Record, and advanced computer operations preferred.
Education: High school diploma or equivalent required; Associate’s degree or advanced training in skills related to medical/dental office setting preferred.
Experience: Ability to work with a diverse population and sensitivity to low-income populations required. Medical or dental office experience preferred. Public health or Federally Qualified Health Center experience preferred. Bilingual/bicultural background preferred.
PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS:
While performing the required duties of this job, the employee is exposed to weather conditions prevalent when traveling between Health Center locations where medical care is provided. This position performs tasks that involve exposure to blood, body fluids or tissues.
This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the employee works. Performs other duties as assigned.

Patient Services Site Lead- Turners Falls

<h3>Job Description</h3>
Job Description
The Senior Account Manager will serve as the primary point of contact for assigned clients and will be responsible for managing and growing these relationships for 829’s B2B, B2C, and D2C clients. Working both as an individual contributor and collaboratively with a team, this role is responsible for the implementation and execution of digital marketing programs across a variety of channels, including SEM, Facebook, SEO, Social Media and web analytics. The ideal candidate for this role has a strong general marketing background, superior presentation and communication skills, and demonstrated, hands-on experience managing media, PPC, or other digital channels.
What You’ll Do
<ul>
<li>Act as a client-facing consultant to identify, develop, and execute digital marketing campaigns and programs for enterprise clients.</li>
<li>Serve as the primary point of contact for assigned clients, managing day-to-day communication and overseeing all account-related activities.</li>
<li>Own or support account strategy development and needed refinement over the course of client relationship on at least 80% of your accounts</li>
<li>work with clients and internal team members to ensure consistent client success, leading multiple accounts, offering strategic counsel to clients, and providing mentorship and direction to junior teammates</li>
<li>Develop and maintain a strong understanding of each client's business objectives, industry, and target audience.</li>
<li>Ensure consistent account performance against all defined KPIs, overseeing communication of results and providing analysis</li>
<li>Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects.</li>
<li>Ensure speed and accuracy across all client correspondence</li>
<li>Work closely with leadership team to regularly review account performance and identify opportunities for account growth</li>
<li>Manage the overall financial health of assigned accounts, including forecasting, budgeting, and invoicing.</li>
<li>Develop and maintain strong relationships with key stakeholders within client organizations, including senior-level executives and decision-makers.</li>
<li>Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing.</li>
<li>Support new business efforts, with the ability to confidently take initial intro calls with prospects as needed, develop new business content, and pitch as senior account lead and/or strategy lead for new business presentations</li>
<li>Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career development</li>
<li>Support development and growth of a strong agency culture by actively participating in team outings and engagement opportunities, including team brainstorms, trainings and planning sessions</li>
</ul>
What You’ll Bring
<ul>
<li>Minimum of 5 - 7 years of experience in marketing account management in an agency</li>
<li>Strong knowledge of digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing.</li>
<li>Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.</li>
<li>Ability to manage multiple projects simultaneously and meet tight deadlines.</li>
<li>Experience with project management tools and software.</li>
<li>Proven track record of driving revenue growth and developing long-term client relationships.</li>
<li>A “lean in” personality willing to immerse themselves in learning the client’s business</li>
</ul>
Benefits and Perks We Provide
<ul>
<li>Remote Workplace.&nbsp;You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, AZ, PA, CA, VA,&nbsp;OH,&nbsp;and CO.</li>
<li>Paid Time Off.&nbsp;Receive generous paid vacation benefits that increase each year you’re with us, 12&nbsp;Company Holidays, and Summer Fridays from Memorial Day through Labor Day.</li>
<li>401K + Match.&nbsp;401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.</li>
<li>Life Insurance Benefit.&nbsp;No-cost coverage to ensure peace of mind for your family.</li>
<li>Short Term Disability Benefit.&nbsp;We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.</li>
<li>Healthcare.&nbsp;Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.</li>
<li>Commuter Benefits.&nbsp;Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.</li>
<li>Continuing Education.&nbsp;Receive a personal budget to attend events and conferences.</li>
</ul>
What We Believe
At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.
Who We Are&nbsp;
829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.
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Senior Account Manager, Client Services

<h3>Job Description</h3>
Job Description
We are seeking&nbsp;a Personal Lines CSR&nbsp;to become a&nbsp;part of our organization.&nbsp;
Responsibilities:
<ul>
<li>Correspond with insurance company representatives and our customers</li>
<li>Provide excellent customer service to new and existing clients</li>
<li>Assist clients in selecting best coverage for auto and home insurance</li>
<li>Process applications, policy changes, renewals and claims</li>
<li>Maintain accurate client records in our system</li>
<li>Build relationships with clients through regular follow-up and check-ins</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in insurance&nbsp;or customer service&nbsp;</li>
<li>Active insurance license (Property &amp; Casualty) - or willingness to obtain</li>
<li>Comfortable using basic office software and agency systems</li>
<li>Excellent written and verbal&nbsp;communication skills</li>
<li>Deadline and detail-oriented</li>
<li>Friendly, dependable and a team player</li>
</ul>

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