Job Description
Job Description
Home Care Case Manager $28.58/hour
Position Summary:
This position is responsible for initial client assessments, reassessments, and ongoing case management of home care clients in compliance with Elder Affairs and agency guidelines.
Principal Accountabilities:
- Assures that clients are assessed and reassessed on a timely basis:
- Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
- Determines eligibility for programs.
- Develops appropriate service plans that meet consumer choice and budget guidelines.
- Partners with vendors to implement home care services.
- Monitors clients for changes requiring adjustments to service levels.
- Manages cases on an ongoing basis:
- Assists clients with problem solving and makes referrals as needed.
- Communicates with contracts administrator regarding vendor quality issues.
- Determines eligibility for public benefits:
- Assists with applications for public benefits and health insurance and problem resolution related to benefits.
- Coordinates safe hospital and nursing facility discharges.
- Collaborates with other programs and agencies.
- Conducts skills training for consumers enrolled in the consumer directed care program.
- Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements; maintains client records accurately and within the mandated timeframe.
- Participates in office coverage responsibilities on a rotating basis. .
Qualifications:
Education: Bachelor’s degree in human services or related discipline preferred.
Experience: Elder service helpful.
Special Skills/Knowledge:
Excellent oral and written communications skills,
ability to effectively relate to a wide variety of personalities,
strong assessment skills,
basic computer skills,
organizational and time management skills,
ability to multi-task and work in a fast-paced,
high volume work environment.
Driver’s license and reliable transportation required.
EOE/AA/M/F/D/V