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<h3>Job Description</h3>
Job Description
Role: 
Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
 
Responsibilities and Accountabilities:
Ensuring Consistent Customer SatisfactionExecute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
Ensure that all employees present a neat clean appearance and wear company uniform.
Personally demonstrate the Customer needs are the highest priority.Ensure food safety, quality and accuracy of orders.Resolve customer complaints quickly while maintaining positive customer relations.
Greets customers with a smile, is polite and pleasant when speaking with customers.
Works with urgency.Works with management and fellow employees.Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand.
Demonstrates a positive and enthusiastic attitude with co-workers.AttendanceUnderstands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
Understands and uses approved time keeping system, including accurately recording all hours worked.
Initiative and EnergyTakes action without being told, goes beyond what is simply required and maintains a high activity level.
Developing PeopleProvide regular feedback to the RGM on the performance of Team Members.
Provide ongoing constructive and complimentary feedback to Team Members.
Actively participates in the training of Team Members.Handle conflicts constructively and works with RGM to achieve resolution.Act Like an OwnerAssist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.
Oversee proper product preparation, rotation, portioning, cooking and holding times.
Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.
Perform other duties as required by manager.
 
Job Requirements and Essential Functions: 
Strong preference for internal promote form Hourly Champion position.Must be at least 18 years old.Must have reliable transportation.Able to do basic business math.Able to stock shelves and coolers.Able to oversee and manage subordinate employees and provide direction.Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
Able to clean the parking lot and grounds surrounding the restaurant.Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

Shift Leader

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Frequent performance-based incentive opportunities</li>
<li>Growth opportunities</li>
<li>Paid training</li>
<li>Flexible schedule and time off</li>
<li>25% employee discount</li>
<li>Free ice cream/beverage every shift</li>
</ul>
 About Us Far Out is a New Zealand Style ice cream shop based in Boston, MA. Founded in 2019, Far Out aims to bring New Zealands signature Real Fruit Ice Cream to the rest of the world, one cone at a time. Guests choose a fruit from a wide variety of options to be mixed with a hard scooped ice cream base, creating a made-to-order finished product which stands apart from both traditional hard scooped and soft serve ice creams. Our core focus is on enlightened hospitality and delivering the highest quality product and experience for both our customers and our teammates. Far Out is continuing to expand rapidly, and as a result we are looking for motivated individuals who are eager to be a part of a growing small business and super fun team! Job Description Far Out Ice Cream is hiring for the Supervisor position. This is a customer facing role in which you prepare ice cream and beverages, help customers with ordering, and maintain cleanliness of the store. Far Out Supervisor Responsibilities: 
<ol>
<li>Prepare ice cream and beverages according to Far Out standards and customer requests</li>
<li>Provide exceptional customer service, greeting customers and answering questions about our menu and offerings</li>
<li>Maintain a clean and organized work area, including dipping cabinets, toppings bar, and serving area</li>
<li>Restock supplies and prepare ingredients as needed</li>
<li>Operate point-of-sale system and handle cash/card transactions</li>
<li>Follow health and safety guidelines to ensure food safety and cleanliness</li>
<li>Assist with opening and closing procedures, including cleaning and sanitizing equipment</li>
<li>Participate in team meetings and training sessions</li>
<li>Other duties as assigned</li>
</ol>
 Far Out Supervisor Expectations: 
<ol>
<li>Customer-Centric Approach: Treat every customer interaction as an opportunity to create a positive and memorable experience. Go above and beyond to ensure each guest feels valued and appreciated.</li>
<li>Product Knowledge: Be well-versed in our menu offerings, ingredients, and preparation methods. This knowledge empowers you to confidently answer customer questions and make recommendations.</li>
<li>Effective Communication: Actively listen to customers, understand their preferences, and tailor your service accordingly. Clear and friendly communication is key to building rapport.</li>
<li>Problem-Solving Skills: Address customer concerns or issues promptly and professionally, seeking solutions that leave a positive impression.</li>
<li>Attention to Detail: Pay close attention to the presentation of our products and the cleanliness of our store. A well-maintained environment enhances the overall customer experience.</li>
<li>Team Collaboration: Work seamlessly with your fellow teammates to ensure a smooth and efficient workflow, contributing to a positive and enjoyable atmosphere for both customers and staff.</li>
</ol>
Qualifications 
<ol>
<li>One year of fast-paced food service experience (preferred)</li>
<li>Strong customer service skills with a focus on hospitality</li>
<li>Knowledge of food handling and sanitation practices</li>
<li>Reliable transportation to our Brookline location</li>
<li>3 month minimum commitment</li>
</ol>
Pay: $18 - $25 per hour ($16/hr + tips)

Supervisor

<h3>Job Description</h3>
Job Description
Summary: The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Job Expectations:
The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. Duties: 
<ul>
<li>Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities</li>
<li>Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination</li>
<li>Communicate to their immediate Supervisor when additional training guidance and practice is needed</li>
<li>Effectively and consistently does required Ops Walks and Q&amp;A checks to correct areas of opportunity</li>
<li>Organize shift schedules for Team Members and monitor attendance, tardiness, and time off</li>
<li>Assign duties to specific Team Members based on role and skills</li>
<li>Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success</li>
<li>Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions</li>
<li>Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements</li>
<li>Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.</li>
<li>Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms</li>
<li>Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy</li>
<li>Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy</li>
<li>Are performance-oriented and performance driven; understand performance expectations and are aware of performance results</li>
<li>Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale</li>
<li>Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues</li>
<li>Train new and current Team Members on tasks</li>
<li>Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team</li>
<li>Effectively plan, organize, and implement all daily operational routines and activities </li>
<li>Complete all required administrative duties and daily paperwork including required checklists </li>
<li>Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team </li>
<li>Effectively plan, organize, and implement all daily operational routines and activities </li>
<li>Establish an environment of trust to ensure honest, open, and direct communication </li>
<li>Role model and set a positive example for the entire Team in all aspects of business and personnel practices </li>
<li>Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities</li>
<li>Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed</li>
</ul>
Requirements:&nbsp;
 
<ul>
<li>Current student or high school diploma/GED preferred</li>
<li>Must be at least 18 years old and fluent in English</li>
<li>Certified in all stations following the DHC Training Program</li>
<li>Flexibility to work nights, weekends, holidays, opening and closing shifts</li>
<li>Ability to stand for long periods of time and work in a fast-paced environment</li>
<li>Ability to bend and stoop and lift 50 - 75 lbs. comfortably</li>
<li>Ability to work in close quarters and around heat</li>
<li>Positive attitude while conducting any and all duties</li>
<li>Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest’s point of view.</li>
<li>Effective communicator with co-workers and the Restaurant Management Team</li>
<li>Excellent organization, planning, time management, delegation, and problem-solving skills</li>
</ul>
Transportation &amp; Accessibility: 
<ul>
<li>Must have reliable transportation to work, a driver’s license and proof of insurance</li>
<li>Must have telephone or other reliable method of communicating with supervisor and co-workers</li>
</ul>
About Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with de&amp;#x301;cor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada.

<h3>Job Description</h3>
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>RGMs, RMs, &amp; SLs are entitled to one (1) free meal each shift they work *</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:</li>
<li>Manage the performance of both FOH &amp; BOH employees</li>
<li>Promote a fun and positive work environment</li>
<li>Manage the effectiveness of people focused processes and systems</li>
<li>Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training&nbsp;</li>
<li>Reward and recognizes employee performance that exceeds company standards</li>
<li>Manage with integrity the daily completion of operational check lists to include</li>
<li>Line checks and uniform standards</li>
<li>Opening/closing check lists</li>
<li>Safe and deposit logs</li>
<li>Manage the guest experience metrics (NPS and OSAT)&nbsp;</li>
<li>Manage FSC operational standards daily</li>
<li>Ensure all food safety standards are followed &amp; in compliance with local health depts.</li>
<li>Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees</li>
<li>Manage the successful onboarding and training for all new employees</li>
<li>Follow COGS management procedures for food ordering and inventory</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Manage daily labor</li>
</ul>
Shift Leader Requirements
<ul>
<li>Previous Shift Leader Experience</li>
<li>90-day completion of train the trainer course</li>
<li>Flexible to work nights, weekends, and holidays</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must successfully complete Smashburger training program</li>
<li>Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams</li>
<li>People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams</li>
<li>Excellent attention to detail</li>
<li>Proven time management, consistency, and organizational skills</li>
<li>Highly motivated, self-directed, and results driven</li>
<li>Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Ability to work in high temperatures</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 We use eVerify to confirm U.S. Employment eligibility.

<h3>Job Description</h3>
Job Description
At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.&nbsp;
We are looking for experienced, passionate Shift Leaders&nbsp; to grow with us!
At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!
If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.
Reports to: General Manager
You will love working at NAYA
We believe great people deserve great rewards. NAYA offers&nbsp; a comprehensive and people-focused benefits package designed to support you at work and beyond, including:
<ul>
<li>
Competitive pay to recognize your impact
</li>
<li>
Medical, dental, and vision insurance to keep you healthy and thriving
</li>
<li>
Commuter benefits to make life easier
</li>
<li>
Employee discounts and free NAYA meals — because we believe in enjoying what we serve
</li>
<li>
Growth opportunities at every level — we invest in developing leaders from within
</li>
<li>
More on the way!
</li>
</ul>
At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.
How You’ll Impact
The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment.&nbsp;
 
What You’ll Do
Operational Excellence
<ul>
<li>
Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
</li>
<li>
Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards.
</li>
<li>
manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes.
</li>
<li>
Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies.
</li>
<li>
Review and manage daily time punches to address any time clock issues.
</li>
<li>
Control cash and receipts through adherence to cash handling and reconciliation procedures.
</li>
<li>
Complete and submit administrative tasks promptly,&nbsp; including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs
</li>
</ul>
 
Leadership &amp; Team Development
<ul>
<li>
Hire, train, coach, and evaluate team members in conjunction with the General Manager.
</li>
<li>
Lead by example with a guest-first mindset, fostering a positive and productive environment.
</li>
<li>
Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes.
</li>
<li>
Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks.
</li>
<li>
Resolve conflicts and escalate issues as needed to the General Manager
</li>
<li>
Model and uphold HR policies, ensuring team members have access to available resources.
</li>
<li>
Develop team members by training successors and delegating responsibilities.&nbsp;&nbsp;
</li>
</ul>
 
Guest Relations &amp; Community Engagement
<ul>
<li>
Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach.
</li>
<li>
Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation
</li>
<li>
Promote NAYA’s catering services and assist in taking orders as needed .
</li>
<li>
Can execute all catering and third party orders with ease, understanding the importance of on time delivery.
</li>
<li>
Make eye contact, greet guests warmly, and ensure the team upholds these standards.
</li>
</ul>
 
Financial &amp; Administrative Responsibilities
<ul>
<li>
Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics.
</li>
<li>
Perform cash counting, banking/deposit tasks, and manage discounts and promotions.
</li>
<li>
Handle guest incidents and worker’s compensation reports when necessary.
</li>
</ul>
 
Additional Skills &amp; Abilities
<ul>
<li>
Has mastered&nbsp; kitchen operations, COGS&nbsp; and labor management, line service and throughput
</li>
<li>
Handle delivery issues and third-party dispatches promptly and efficiently.
</li>
<li>
Ensure the store is opened and closed following NAYA’s opening and closing procedures.
</li>
<li>
Serve as a strong role model, earning team respect and providing coaching as needed.
</li>
</ul>
 
Who You Are
<ul>
<li>
2+ years of related leadership experience at a similar caliber concept
</li>
<li>
Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties.
</li>
<li>
Adaptable in a fast-paced and challenging work environment
</li>
<li>
Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism&nbsp;
</li>
<li>
Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency
</li>
<li>
Exhibits strong time management and organizational skills
</li>
<li>
Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards
</li>
<li>
Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
</li>
<li>
Ability to access and accurately input information using a moderately complex computer system
</li>
<li>
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
</li>
<li>
Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day
</li>
</ul>

<h3>Job Description</h3>
Job Description
Position: Shift Leader
Employment Type: Part-Time or Full-Time
 
Are you ready to take the next step in your career and lead a team to success? American Dream Restaurants, a proud Pizza Hut franchisee, is seeking motivated and energetic Shift Leaders to help run our restaurants. This role is perfect for individuals looking to develop their leadership skills in a supportive environment.
What You’ll Do:
● Run Shifts: Manage daily operations, ensuring smooth service and excellent customer experiences.
● Support the Team: Motivate and guide team members to meet goals and maintain high standards.
● Learn Leadership Skills: Work closely with management to develop your skills and grow your career.
What We’re Looking For:
● A positive attitude and the ability to lead and inspire a team.
● Strong communication and organizational skills.
● A passion for delivering outstanding customer service.
● You must be at least 18 years old with a valid driver’s license and reliable transportation.
What We Offer:
● Training and development opportunities to help you succeed.
● Flexible schedules to fit your lifestyle.
● A collaborative and supportive team environment.

<h3>Job Description</h3>
Job DescriptionStatement of Duties&nbsp;&nbsp;
Under the supervision of the RSJ Deputy Director, the Commissions Coordinator is a collaborative professional with strong project management, excellent interpersonal and communication skills, and well-developed critical thinking abilities. The Commissions Coordinator provides administrative and technical support to the commissions the Department of Racial and Social Justice supports. These may include the following commissions: The City of Somerville’s Human Right’s Commission (HRC), Somerville Commission for Women Commission (SCW), and the Somerville Commission for Persons with Disabilities (SCPD) on City policies and procedures and policies relating to their relative City Ordinances and State statutes. Employee is required to perform all similar or related duties. &nbsp;
Essential Functions:&nbsp;
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.&nbsp;
<ul>
<li>Serves as a resource for the City and residents regarding the Human Rights Commission, Somerville Women’s Commission, and the Somerville Commission for Persons with Disabilities&nbsp;</li>
<li>Serves as a liaison for the RSJ department regarding questions, concerns, complaints related to HRC, SCW, and SCPD Commissions; screens and responds to correspondence and inquiries&nbsp;</li>
<li>Serves as a liaison between these volunteer bodies, City departments, City Council and the broader Somerville Community&nbsp;&nbsp;</li>
<li>Serves in an advisory capacity for events and strategic planning&nbsp;</li>
<li>Communicates and translates City policies, practices, and procedures clearly and efficiently while differentiating between authoritative directives and opportunities for collaboration&nbsp;</li>
<li>Provides technical assistance to the City regarding HRC, SCW, and SCPD issues and activities&nbsp;</li>
<li>Guides and assists the HRC, SCW, and SCPD plans and oversees the progress of the plan’s goals and objectives in collaboration with the respective leadership of the Commission&nbsp;</li>
<li>Involves significant public contact as well as interaction with other related City officials and entities&nbsp;</li>
<li>Research and assists with City programs to enhance HRC, SCW, and SCPD related awareness&nbsp;</li>
<li>Helps to develop written and web-based materials to disseminate information regarding HRC, SCW, and SCPD; collects and maintains a current library of HRC, SCW, and SCPD materials; locates, assembles and analyzes information related to the commissions’ activities and interests&nbsp;</li>
<li>Represents the commissions in meetings with groups and organizations for purposes of collecting information and describing the Commissions’ programs&nbsp;</li>
<li>Performs a varied number of tasks requiring considerable exercise of judgment and initiative within the guidelines established by the City Ordinances&nbsp;</li>
<li>Attends public meetings as necessary to represent the City’s interests. Required to work flexible hours, including night and weekend meetings and events&nbsp;</li>
<li>Performs outreach in the community regarding available resources and to gather information about needs; provides necessary public information to the community on programs and services offered by various agencies and government bodies;&nbsp;&nbsp;</li>
<li>Ensures that appropriate processes are in place to provide for the prompt and equitable resolution of complaints and inquiries from the public; recommends resolutions to complaints; maintains correspondence and documentation of the compliance procedure; and prepares complaint case summaries where necessary&nbsp;</li>
<li>Arranges approved requests for accommodation, alternate formats, etc. with appropriate staff members&nbsp;</li>
<li>Posts meeting minutes and agenda. Prepares reports for meetings&nbsp;</li>
<li>Promotes dialogue, facilitates interaction and strengthens alliances with a wide variety of public and private leaders, officials; with local, State and Federal agencies; and with external constituencies that represent and support human rights, women’s rights and accessibility rights&nbsp;</li>
<li>Responds to individual requests for information on activities and programs related to the HRC, SCW, and the SCPD&nbsp;&nbsp;</li>
<li>Confers regularly with other City staff on general strategies and specific projects to accomplish the work of the Commissions’, these departments include but are not limited to the Executive Administration, the City Clerk’s Office, the Intergovernmental Affairs department, the Law Department, and Information Technology&nbsp;</li>
<li>Develops, prepares and maintains orientation and training materials for Commissioners, including arranging and/or developing periodic training on specific topics identified to support the work of the Commissioners&nbsp;</li>
<li>Facilitates opportunities for the Commissions to engage the media to raise awareness of the Commissions mission with the RSJ Public Information Officer&nbsp;</li>
<li>Identifies grant funding opportunities and assists with applications to support Commission activities&nbsp;</li>
<li>Facilitates budget planning and management of expenses where applicable for the Commissions&nbsp;</li>
<li>Performs similar or related work as required, directed, or situation dictates&nbsp;</li>
</ul>
Minimum Qualifications &nbsp;
Education and Experience: Bachelor’s degree in human services, humanities, law, political science, public administration, civil rights, women’s studies, gender studies, equity, sociology or a related field and three (3) years’ experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.&nbsp;
Special Requirements &nbsp;
Strong demonstrated commitment to equity, community empowerment and capacity building.  &nbsp;
Knowledge, Abilities and Skill&nbsp;
Knowledge: Working knowledge of office procedures and practices; knowledge and understanding of city structure, operations, and Robert’s Rules of Order; understanding of Commonwealth’s government. Knowledge of current social, economic and political issues affecting women and people with disabilities; commissions procedures and practices; stakeholder and community engagement; volunteer recruitment and engagement. &nbsp; &nbsp;
Abilities: Ability to establish and maintain effective and harmonious working relationships with City officials and departments, and the general public; ability to communicate effectively in written and oral form; ability to establish and maintain complex record keeping systems; ability to operate a telephone and standard office equipment; ability to manage multiple tasks in an efficient manner; ability to adapt to fast paced, crisis driven environment.&nbsp;
Skill: Skill in operating computers and applicable word processing and statistical applications; excellent customer service skills; time management skills and organizational ability are very important; skilled in persuasion, policy building, patience and exceptional oral and written communications. Policy development and project management skills are required.&nbsp;
Work Environment&nbsp;
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours to attend evening meetings.&nbsp;
Physical and Mental Requirements&nbsp;
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.&nbsp;
Physical Skills&nbsp;
Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as books, office equipment and computer paper (up to 30 lbs.)&nbsp;
Motor Skills&nbsp;
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone system, computer and/or most other office equipment, typing and/or word processing, filing, and sorting.&nbsp;
Visual Skills&nbsp;
Visual demands include constantly reading documents for general understanding and for analytical purposes and routinely reviewing maps and blueprints with a need for color vision&nbsp; Hours: Full-Time Salary: $75,000.00 annualized, plus benefits Union: Non-Union FLSA: Exempt Date Posted:&nbsp;December 19th, 2025&nbsp;
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The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. 
Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or <a href="mailto:apomeroy@somervillema.gov" target="_blank">apomeroy@somervillema.gov</a>.
Pre-Employment Requirements for All Employees:
<ul>
<li>MA Criminal Offender Record Information (CORI) clearance</li>
<li>Completion of Conflict-of-Interest Law Education training for municipal employees</li>
</ul>
Overview of Total Rewards:
<ul>
<li>4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union. Public Health Nurses are part of Union A (SMEA). </li>
<li>Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City</li>
<li>Dental coverage low and high plans through Cigna</li>
<li>Vision care through Vision Service Plan (VSP)</li>
<li>Long term disability through Sun Life</li>
<li>Group and voluntary life insurance through Boston Mutual</li>
<li>Health Care and Dependent Care flexible spending through Benefit Strategies</li>
<li>Deferred compensation plans through a choice of three vendors</li>
<li>Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health</li>
<li>Annual cancer screening &amp; wellness release</li>
<li>Somerville Retirement Pension System</li>
<li>Tuition reimbursement</li>
<li>MBTA pass program</li>
<li>FREE Blue Bikes membership</li>
<li>Eligible employer for the Public Service Loan Forgiveness Program (PSLF)</li>
</ul>
Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.
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RSJ Commissions Coordinator

<h3>Job Description</h3>
Job DescriptionThe position is located in Springfield, MA, USA Please apply only if this is in your commutable distance.&nbsp; You must have work authorization to be able to legally work in the USA $17 to $18 per hour includes credit card tips. The tips are earned based on customer service and team work in the store Job Title is Team Leader in Training As part of the Subway® Team, you as an Assistant Manager will focus on seven main things:&nbsp;
<ul>
<li>Providing an excellent Guest experience</li>
<li>Ensuring that great food is prepared &amp; served</li>
<li>Keeping our restaurants functional, clean and beautiful</li>
<li>Controlling inventory</li>
<li>Scheduling and supervising staff</li>
<li>Maintaining standards of restaurant safety and security</li>
<li>Being a team player</li>
</ul>
 In addition to the role of a Shift Manager, key parts of your day to day will consist of:
<ul>
<li>Managing a staff of 4-12 including assigning and evaluating work</li>
<li>Assisting in the planning of special events and promotions in restaurant, coordinating any training needed to make events successful</li>
<li>Assisting with product ordering and inventory as needed&nbsp;</li>
</ul>
 As a Subway® Team Member, you’ll have access to:
<ul>
<li>Brand partnership discounts</li>
<li>Scholarship Opportunities</li>
<li>Opportunity to earn University course credits</li>
<li>Hands on career experience in a restaurant business&nbsp;</li>
</ul>
 PREREQUISITESEducation: High school diploma or equivalentExperience: Experience in a restaurant operation, preferably with supervisory experience. ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is desirable.&nbsp; Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.&nbsp; *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Team Leader Trainee

<h3>Job Description</h3>
Job Description
Crumbl is looking for an experienced and motivated Shift Leader to join our Williston team! $21 per hour, 40 hours per week, Sundays off, PTO and Health Benefits guaranteed. 
If you're looking for afternoon or closing shifts, this is the perfect opportunity! Shifts begin as late as 4:00 PM - must be able to close and stay until 10:15 PM at a minimum. Reclaim your day and make that dough at night!
Pay and Availability
Join our fast-growing team at Crumbl Cookies and earn on average $21 per hour including tips, with a highly competitive base rate of $16/hr. This is a year-round leadership position, and consistent availability is required to ensure strong team continuity and performance. We are hiring for both full-time and part-time roles.
Benefits for Full-Time Shift Leads
Full-time team members enjoy access to several competitive benefits, designed to support a healthy work-life balance and continued growth:
<ul>
<li>Two weeks of paid vacation (PTO)</li>
<li>Health insurance options</li>
<li>One guaranteed weekend day off</li>
<li>50% off all Crumbl products</li>
<li>Up to $1,000 in employee referral bonuses</li>
<li>10% tuition discount at Southern New Hampshire University</li>
</ul>
What It Means to Lead at Crumbl
Leadership at Crumbl isn't just about supervising-it's about inspiring. As a Shift Lead, you will set the tone for your team, creating a fun, high-energy environment where service, teamwork, and quality come first. You'll serve as a role model, encouraging collaboration and ensuring that every guest receives an exceptional experience. Our most successful leaders are proactive, upbeat, and passionate about uplifting those around them.
Your Responsibilities as a Shift Leader
Your primary role will be to lead and support your team during active shifts. You'll oversee day-to-day store operations, including cookie preparation, baking, quality checks, customer service, and cash handling. You'll assign and rotate team members to specific stations, making sure everyone is working efficiently and cohesively toward daily goals.
Who Thrives in This Role
The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment. You must be confident leading a team, quick to solve problems, and committed to maintaining high standards. Strong communication skills are essential, as you'll be regularly interacting with customers, team members, and management.You should be comfortable using point-of-sale systems, have a basic understanding of technology and performance tracking, and be capable of multitasking without compromising quality.
Basic Qualifications
To be considered, you must be at least 18 years old and have reliable transportation to and from work. This is a physically active job and requires the ability to stand for extended periods and lift up to 25 lbs. Friday and Saturday availability is required, meaning you will be expected to work at least two weekends per month.
Apply Today
If you're ready to take the next step in your leadership journey and help shape the culture of a fun, growing brand, we encourage you to apply today. Join Crumbl Cookies and be part of a team that's baking up something special every day.
Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Night Night Night Night Nights Closing Closing Closing Closing

Williston Shift Leader - Closer

<h3>Job Description</h3>
Job Description
The shift leader must be able to run an effective shift by leading by example.&nbsp; They also must be proficient in cash handling and training of restaurant staff.

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