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<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$60 - $80 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job Description
We are located in Legacy Place! Copy &amp; paste the link below to learn more about our company &amp; the role: <a href="https://drive.google.com/file/d/1C4NFrbRO6VKIzk63h-9unQdAjMw3tE2T/view?usp=sharing" target="_blank">https://drive.google.com/file/d/1C4NFrbRO6VKIzk63h-9unQdAjMw3tE2T/view?…</a>
 
THE ROLE:
Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!
A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest’s feelings and needs to make sure they have a great experience. You are the bookends of each guest’s experience – their first and last impression of The Escape Game.
 
HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Using TEG’s Party Host Practices
 ○ Prepare the party venue
 ○ Connect with guests
 ○ Keep the energy high
 ○ Customize the experience
 ○ Make sure everyone leaves happy
● Using TEG’s Hospitality Habits
 ○ Courtesy
 ○ Cleanliness
 ○ Communication
● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:
 ○ Checking in guests
 ○ Coordinating game start times with Team Leader
 ○ Answering the phone
 ○ Accurately booking reservations
● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests
● Making groups of 2-50 feel welcome, cared for, and excited for their game
● Using TEG’s Steps for Creating TEG Fans
 ○ Extend the invite
 ○ Keep the party going
 ○ Encourage party favors
● Immediately and graciously resolving service failures
 
REQUIREMENTS
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG’s Uniform Standards.
 
KNOWLEDGE, SKILLS, &amp; ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● Ability to function both creatively and administratively
● Basic computer abilities
● Exceptional listening skills
● High capacity for creative problem solving
● Energetic, friendly, and patient
● Clear and articulate communicator
 
BENEFITS FOR FULL TIME TEAM MEMBERS 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Health Insurance </li>
<li>Employee discount</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Flexible schedule</li>
</ul>

Guest Experience Specialist

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$17 - $18 hourly
Responsibilities:
<ul>
<li>Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests</li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Field customer complaints when necessary</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
</ul>
Qualifications:
<ul>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
</ul>
About Company 
The Hotel Salem is a vibrant and one-of-a-kind accommodation on the North Shore of Boston. This 44-room boutique Salem hotel is in the middle of the action on the bustling Essex Street pedestrian mall in the city center. It is home to two restaurants: The Roof, Salem's only open-air rooftop dining experience serving creative Mexican cuisine, and Counter, inspired by the lunch counters of mid-century department stores, serving a variety of sandwiches, burgers, and pizza.

Hotel Front Desk Attendant

<h3>Job Description</h3>
Job Description
&nbsp;
Create Your Experience of a Lifetime!
&nbsp;
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
&nbsp;
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
&nbsp;
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
&nbsp;
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
&nbsp;
To Learn More, please review the Benefits Eligibility Summary
&nbsp;
Job Summary:
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.
&nbsp;
Job Specifications:
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr</li>
<li>Employment Type: Summer Seasonal 2025</li>
<li>Shift Type: Full Time and Part Time hours available</li>
<li>Minimum Age: At least 18 years of age</li>
<li>Housing Availability: No</li>
</ul>
&nbsp;
Job Responsibilities:
<ul>
<li>Work face to face with customers</li>
<li>Check guests in and out</li>
<li>Answer phones</li>
<li>Handle all customer needs</li>
<li>Always maintain a professional appearance and demeanor</li>
<li>Help resolve discrepancies with guest bills</li>
<li>Other duties as assigned</li>
</ul>
&nbsp;
Job Requirements:
<ul>
<li>Must be able to communicate fluently in English</li>
<li>Friendly, strong people skills</li>
<li>Somewhat strong computer skills</li>
</ul>
&nbsp;
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
&nbsp;
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
&nbsp;
Requisition ID &nbsp;510182 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;&nbsp;

Front Desk Agent

<h3>Job Description</h3>
Job Description
Days Inn Rutland VT is seeking a Front desk host. This position will be responsible for developing new hotel business while providing outstanding service to our existing repeat group clientele. Maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service. Schedule will often vary depending on event activity; must be available to work weekend and holiday periods. Applicant must be flexible and one who enjoys working with and around people. Please e-mail your resume.

Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionCompany Description 
The Current Beverly, our senior living community in Beverly, MA is a beautiful newly renovated historic building, inviting residents for both Assisted Living and Memory Care.&nbsp;Apply now for consideration and/or to learn more!
&nbsp;
Each and every member of our team is committed to developing progressive yet approachable communities to support the needs of all future generations. We want to transform healthcare infrastructure so that people can not only age well but live well and THRIVE.&nbsp;
Job Description 
Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community.&nbsp; Provides an overview of community information to those inquiries in support of sales and marketing efforts.&nbsp; Responds to incoming calls and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.
Schedule: Full-time, Tuesday - Saturday (8:00am - 4:00pm)
Responsibilities and Duties:
<ul>
<li>Schedules Concierge Team Members to ensure appropriate front desk coverage</li>
<li>Assigns daily task and ensure completion of tasks</li>
<li>Assists the Business Operations Director and Sales Counselor with special projects</li>
<li>Ensures appropriate office supplies are on hand</li>
<li>Coordinates maintenance of all office equipment</li>
<li>Answers and screens all incoming calls in a courteous and professional manner</li>
<li>Receives and processes mail for the community</li>
<li>Maintains and updates log of emergency phone numbers and resident emergency face sheets</li>
<li>Monitors security alarms, resident emergency call system, and front door security</li>
<li>Orders and maintains appropriate office supplies</li>
<li>Assists the Business Operations Director in administrative tasks as assigned</li>
<li>Participates in and attends all in-service training as scheduled</li>
<li>Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>High school diploma preferred&nbsp;</li>
<li>Strong interpersonal skills and capable of relating to a variety of people and personalities&nbsp;</li>
<li>Experience working with the senior population&nbsp;</li>
<li>Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications&nbsp;</li>
</ul>
Physical Abilities:
<ul>
<li>While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.&nbsp;&nbsp;</li>
<li>An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.&nbsp;</li>
</ul>
 Additional Information 
Additional Benefits for Full-time Team Members:
<ul>
<li>Paid Time Off (PTO)</li>
<li>Medical Coverage</li>
<li>Health Advocacy</li>
<li>Dental Coverage</li>
<li>Vision Coverage</li>
<li>Ancillary Benefits (Life/AD&amp;D, Short Term Disability and Long Term Disability)</li>
<li>Voluntary Life</li>
<li>Flexible Spending Account</li>
<li>401(k) Retirement and Matching</li>
<li>Employee Assistance Program</li>
<li>Employee Discounts Program</li>
<li>Free Parking</li>
<li>Supportive Leadership</li>
<li>Referral Bonuses</li>
<li>And More!</li>
</ul>
COVID-19 vaccination, or qualified exemption, required.

Lead Concierge: Tuesday - Saturday (8:00 - 4:00)

<h3>Job Description</h3>
Job Description
&nbsp;
Create Your Experience of a Lifetime!
&nbsp;
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
&nbsp;
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
&nbsp;
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
&nbsp;
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
&nbsp;
To Learn More, please review the Benefits Eligibility Summary
&nbsp;
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications:
<ul>
<li>
Starting Wage: $20.00/hr - $22.48/hr&nbsp; 
</li>
<li>
Employment Type:&nbsp;Winter Seasonal 2025/2026&nbsp; 
</li>
<li>
Shift Type:&nbsp;Full Time and Part Time hours available 
</li>
<li>
Housing Availability:&nbsp;Yes&nbsp;&nbsp;
</li>
</ul>
 Job Responsibilities:
<ul>
<li>
Work face to face with customers 
</li>
<li>
Check guests in and out 
</li>
<li>
Answer phones 
</li>
<li>
Handle all customer needs 
</li>
<li>
Always maintain a professional appearance and demeanor 
</li>
<li>
Help resolve discrepancies with guest bills 
</li>
<li>
Other duties as assigned&nbsp;
</li>
</ul>
&nbsp; Job Requirements:&nbsp;
<ul>
<li>
Must be able to communicate fluently in English 
</li>
<li>
Friendly, strong people skills 
</li>
<li>
Somewhat strong computer skills&nbsp;
</li>
</ul>
&nbsp;
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
&nbsp;
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
&nbsp;
Requisition ID &nbsp;509599 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;&nbsp;

<h3>Job Description</h3>
Job Description
Join the thrilling world of Apex Entertainment as an Attractions Attendant! Dive into a vibrant atmosphere filled with laughter and excitement as you interact with guests and help create unforgettable memories. This role offers you the chance to be at the forefront of entertaining experiences, where no day is ever the same! Watch joyful faces light up as they conquer our attractions and games and relish the opportunity to be part of something magical. Take pride in shaping the adventure for families and friends while working alongside a passionate team of entertainment enthusiasts.
What it's like to be aN Attractions Attendant at Apex Entertainment?
As a new Attractions Attendant at Apex Entertainment, you can expect an exhilarating day filled with diverse responsibilities. Your primary tasks will include operating amusement rides, assisting guests in navigating attractions, and ensuring safety protocols are followed to guarantee a thrilling yet secure experience. You'll engage with families, providing exceptional customer service and creating a welcoming atmosphere. Anticipate helping guests with questions and addressing any concerns while keeping the excitement high.
What you need to be successful
To excel as an Attractions Attendant at Apex Entertainment, you'll need a dynamic set of skills to thrive in this exhilarating role. First and foremost, strong communication skills are essential, allowing you to engage with guests of all ages and create a welcoming environment. A knack for customer service is crucial, as you'll be the face of our attractions, ensuring that everyone leaves with a smile. Additionally, a friendly and positive attitude will help you connect with guests and enhance their experience.
Adaptability is key, as the entertainment landscape is ever-changing, and you'll need to respond to various situations on the fly. Lastly, strong teamwork skills will enable you to collaborate effectively with colleagues, ensuring smooth operations across the attractions. By embodying these attributes, you'll not only enhance the guest experience but also embrace the thrill of working in a vibrant, lively setting!
Join us!
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck - We can't wait to meet you!

Attraction Attendants

<h3>Job Description</h3>
Job Description
&nbsp;
Create Your Experience of a Lifetime!
&nbsp;
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
&nbsp;
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
&nbsp;
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
&nbsp;
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
&nbsp;
To Learn More, please review the Benefits Eligibility Summary
&nbsp;
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;</li>
<li>Shift Type: Full Time hours available&nbsp;</li>
<li>Minimum Age: At least 18 years of age&nbsp; </li>
<li>Housing Availability: Yes&nbsp;&nbsp;</li>
</ul>
&nbsp;
Job Responsibilities&nbsp;
<ul>
<li>Work face to face with customers&nbsp;</li>
</ul>
<ul>
<li>Check guests in and out&nbsp;</li>
</ul>
<ul>
<li>Answer phones&nbsp;</li>
</ul>
<ul>
<li>Handle all customer needs&nbsp;</li>
</ul>
<ul>
<li>Always maintain a professional appearance and demeanor&nbsp;</li>
</ul>
<ul>
<li>Help resolve discrepancies with guest bills&nbsp;</li>
</ul>
<ul>
<li>Other duties as assigned&nbsp;</li>
</ul>
&nbsp;
Job Requirements&nbsp;
<ul>
<li>Must be able to communicate fluently in English&nbsp;</li>
</ul>
<ul>
<li>Friendly, strong people skills&nbsp;</li>
</ul>
<ul>
<li>Somewhat strong computer skills&nbsp;</li>
</ul>
&nbsp;
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
&nbsp;
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
&nbsp;
Requisition ID &nbsp;509725 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;&nbsp;

<h3>Job Description</h3>
Job DescriptionCompany Description 
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
<ul></ul>
Job Description 
The Encore Boston Harbor Bell Attendant is responsible for providing professional and courteous service to guests as they enter and exit the property, assisting with luggage storage and retrieval, and transporting luggage to guest rooms.&nbsp; They will be responsible for exceeding guest&nbsp;expectations through positive interactive skills.&nbsp;Responsibilities include, but are not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.&nbsp;
&nbsp;
JOB RESPONSIBILITIES:&nbsp;&nbsp; 
<ul>
<li>Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.&nbsp;</li>
</ul>
<ul>
<li>Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.&nbsp; Identifies key drivers of success.</li>
<li>Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.</li>
<li>Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.</li>
<li>Delivers and maintains a maximum level of property-wide service and satisfaction.&nbsp;</li>
<li>Contributes to company-wide communication and best practices.</li>
<li>Keeps informed of all new developments within the department.</li>
</ul>
<ul>
<li>Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.</li>
<li>Assist with luggage storage and retrieval.</li>
<li>Transport guest luggage to and from guest rooms and/or designated bell area.</li>
<li>Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.</li>
<li>Follow up with guests to ensure their requests or problems have been met to their satisfaction.</li>
<li>Retrieve and deliver packages, amenities, laundry, and shoes to guest rooms as required through guest requests.</li>
<li>Works with safety as a priority, and follows department and company safety standards.</li>
<li>Maintains relevant knowledge of industry through continuing education and training.</li>
<li>Performs any other job-related duties as assigned.</li>
</ul>
&nbsp;
Qualifications 
JOB REQUIREMENTS:&nbsp; 
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Education and/or Experience:&nbsp; 
High school degree or equivalent required. Hospitality or related education or experience preferred.
Minimum 1 years of experience preferred.
Computer skills and basic knowledge of Microsoft Office a plus.
Outstanding organizational and interpersonal skills as well as excellent attention to detail.
&nbsp;
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.&nbsp; Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus.&nbsp; Ability to write instructions.&nbsp; Ability to present information.
&nbsp;
Mathematical Skills &amp; Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.
Physical Demands: 
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.&nbsp;
Work Environment: 
The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is typically moderate.&nbsp; When on the kitchen floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.</li>
<li>Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.</li>
<li>Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).</li>
<li>Reliable, consistent, and punctual attendance is required.</li>
</ul>
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 Additional Information 
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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