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<h3>Job Description</h3>
Job Description
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. 
The Manager of Guest Services is responsible for bringing our brand promise to life across all front-of-house service departments. This role acts as a guest advocate and a key advisor to the General Manager, overseeing operations in areas such as:
<ul>
<li>
Front Office
</li>
<li>
Concierge
</li>
<li>
Security
</li>
<li>
Transportation
</li>
<li>
Resort Services
</li>
</ul>
Success in this role is measured primarily by guest satisfaction, particularly around the arrival experience, transportation, and issue resolution.
Job Type: Full Time Employment
Pay: $55,644.16 - $83,466.24
Company Benefits
<ul>
<li>
Bi-Weekly Pay
</li>
<li>
Growth Opportunities
</li>
<li>
401(k) Retirement Plan
</li>
<li>
Comprehensive Health, Dental &amp; Vision Insurance
</li>
<li>
Employee Assistance Program (EAP)
</li>
<li>
Paid Time Off (PTO)
</li>
<li>
Discounts through IHG + exclusive employee Perks website
</li>
<li>
Tuition Reimbursement &amp; Continuing Education
</li>
<li>
Outstanding Company Culture
</li>
</ul>
Essential Duties and Responsibilities
<ul>
<li>
Lead with a Brandhearted approach - put the brand at the center of all decisions
</li>
<li>
Use guest feedback to improve service and strengthen relationships
</li>
<li>
Ensure special needs/requests of all guests are fulfilled
</li>
<li>
Promptly respond to and resolve guest issues
</li>
<li>
Promote a culture that aligns with our brand values and inspires team performance
</li>
<li>
Model brand behaviors in all interactions and decisions
</li>
<li>
Balance budget goals with a focus on team and guest satisfaction
</li>
<li>
Oversee guest service standards across all front-of-house departments
</li>
<li>
Coach and develop staff with personalized development plans (PDPs)
</li>
<li>
Lead staffing evaluations and performance improvement initiatives
</li>
<li>
Manage engagement plans, talent reviews, and succession strategies
</li>
<li>
Ensure a safe and secure environment for guests and staff in compliance with all policies and regulations
</li>
</ul>
Qualifications
<ul>
<li>
High School Diploma or GED required; Bachelor’s degree preferred
</li>
<li>
Minimum 3 years in customer-facing service or hospitality
</li>
<li>
At least 2 years of experience leading front-line staff
</li>
<li>
Must be at least 18 years old with a valid driver’s license and one year of driving experience
</li>
<li>
Proven ability to deliver exceptional personal service and resolve issues effectively
</li>
<li>
Proficiency with Microsoft Office (beginner level or higher)
</li>
<li>
Strong problem-solving abilities in a fast-paced environment
</li>
<li>
Excellent verbal, written, and presentation communication skills
</li>
</ul>
If you're ready to lead with heart, inspire others, and make a lasting impact on the guest experience, apply today!

Guest Services Manager

<h3>Job Description</h3>
Job Description
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
APPLY HERE- <a href="https://nfcamenity.clearcompany.com/careers/jobs/62f9af43-df3a-17c5-ce13-e4a0a75b5af8/apply?source=3035885-CS-56010" target="_blank">https://nfcamenity.clearcompany.com/careers/jobs/62f9af43-df3a-17c5-ce1…</a>
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay is $18.00 for this part-time position.
A typical day at one of our front desks…
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
<ul>
<li>You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.</li>
<li>Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.</li>
<li>Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.</li>
<li>Advise and remind residents and guests of any appropriate rules and regulations established by the property management.</li>
<li>Follow all property procedures for resident, guest, and vendor access.</li>
<li>Promptly answer and complete all resident requests, phone calls, questions, or concerns.</li>
<li>Look sharp in your supplied uniform.</li>
<li>Enjoy interacting with the residents.</li>
</ul>
APPLY HERE- <a href="https://nfcamenity.clearcompany.com/careers/jobs/62f9af43-df3a-17c5-ce13-e4a0a75b5af8/apply?source=3035885-CS-56010" target="_blank">https://nfcamenity.clearcompany.com/careers/jobs/62f9af43-df3a-17c5-ce1…</a>
These are the qualities and attributes we're looking for in this position-
<ul>
<li>Front Desk Experience</li>
<li>Hospitality</li>
<li>Outgoing Personality</li>
<li>Teamwork</li>
<li>Ability To Multitask</li>
<li>Flexibility</li>
<li>Detail-Oriented</li>
<li>Proactive</li>
</ul>
Check out our website at nfcam.com and join our Social Networks:
<a href="https://www.instagram.com/nfcamenitymanagement/?hl=en" target="_blank">https://www.instagram.com/nfcamenitymanagement/?hl=en</a>
<a href="https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/posts/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/pos…</a>
<a href="https://www.linkedin.com/company/nfc-amenity-management" target="_blank">https://www.linkedin.com/company/nfc-amenity-management</a>
Benefits
<ul>
<li>Weekly Pay!</li>
<li>Paid training.</li>
<li>A long list of discounts and benefits is available to all employees.</li>
<li>Cellphone and other reimbursements for some applicable positions.</li>
<li>State-required healthcare benefits are available to qualifying employees in applicable areas.</li>
<li>Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.</li>
<li>Start earning generous paid time off as of your first day.</li>
<li>Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.</li>
<li>Short-Term Disability Income is offered to qualifying employees in applicable areas.</li>
</ul>
APPLY HERE- <a href="https://nfcamenity.clearcompany.com/careers/jobs/62f9af43-df3a-17c5-ce13-e4a0a75b5af8/apply?source=3035885-CS-56010" target="_blank">https://nfcamenity.clearcompany.com/careers/jobs/62f9af43-df3a-17c5-ce1…</a>
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. 
#ZR
Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington. 
<h3>Company Description</h3>
Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Front Desk Agent - Weekly Pay!

<h3>Job Description</h3>
Job Description
Job Title: Concierge 
Location: Susan Bailis Assisted Living - Boston, MA 02115
Hours: Per Diem 
Job Summary
Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations. Free Heated Underground Parking Available!

Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
<ul>
<li>Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.</li>
<li>Fills out Sales Inquiry cards for Community Relations Director.</li>
<li>Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.</li>
<li>Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.</li>
<li>Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.</li>
<li>Coordinates guestroom reservations.</li>
<li>Receives, sorts, and routes mail, and maintains and routes publications.</li>
<li>Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.</li>
<li>Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.</li>
<li>Performs other clerical duties as needed, such as filing, photocopying, and collating.</li>
<li>Collects rent checks from residents and family members and provides needed information to Business Office Manager and Executive Director.</li>
<li>Collects money for meal tickets, etc.</li>
<li>May perform other duties as assigned.</li>
</ul>

Minimum Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.</li>
</ul>
Required Behavior
<ul>
<li>Arrives to work on time.</li>
<li>Absence and tardiness is minimal.</li>
<li>Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs.</li>
<li>Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.</li>
<li>Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.</li>
<li>Able to work cooperatively with a group of people to achieve goals and objectives.</li>
<li>Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.</li>
</ul>
Physical Demands
<ul>
<li>Physically able to move at least 50 lbs. without assistance.</li>
<li>Physically able to bend, reach, and work in small areas.</li>
<li>Physically able to push and pull equipment and furnishings.</li>
</ul>

Concierge Per Diem - Susan Bailis Assisted Living

<h3>Job Description</h3>
 When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Norwood Job ID 2025-230974 JOB OVERVIEW The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community's engaging resident centered activities and volunteer programs and services for the community. RESPONSIBILITIES &amp; QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program
<ul>
<li>Assist in maintaining a balanced resident centered activity program for the Sunrise community following the Activity Program Guidelines, Programming Guide(s), and direction from immediate supervisor.</li>
<li>Assist in preparing the activity calendar and newsletter with the coordination of immediate supervisor.</li>
<li>Conduct and/or assist with planned resident activities, programs, and services throughout the community.</li>
<li>Assist, invite, and encourage residents to participate in activities.</li>
<li>Assist residents to and from the activity areas when necessary.</li>
<li>Record and document resident participation if required by federal, state/provincial, and local laws and regulations.</li>
<li>Maintain activity areas in an orderly manner.</li>
<li>Assist in maintaining an inventory of activity and programming supplies, games, programs, and craft services.</li>
<li>Assist with the network contacts and relationships and assist with arranging for speakers from community groups/organizations to provide educational, social, and engaging activities and support for the residents.</li>
<li>Responsible for daily care of any animals and/or plants within the activities program and services.</li>
</ul>
Volunteer and Community Focus
<ul>
<li>Assist with and support the networking actions for retaining a volunteer base and maintaining a relationship with local businesses, organizations, and schools under the leadership of immediate supervisor.</li>
<li>Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise and state/province specific standards.</li>
<li>Work with volunteers and oversee their activities as needed.</li>
<li>Involve families, residents, and community volunteers to participate as a regular part of the activity program as directed by immediate supervisor.</li>
</ul>
Resident Focus
<ul>
<li>Review, read, notate, and initialize the Daily Log and Department Log to document and learn about pertinent information and any resident's physical and behavioral changes as well as activities information.</li>
<li>Practice positive resident relations following our Sunrise Shared Values, respond to resident requests, and direct resident feedback and requests to immediate supervisor.</li>
<li>Review the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Resident Profile and Addendums for every new resident.</li>
<li>Assist to ensure each resident's Memory Box is completed within two (2) weeks of move-in.</li>
<li>Maintain and protect the confidentiality of resident information at all times.</li>
</ul>
Quality Assurance and Regulatory Compliance
<ul>
<li>Understand and demonstrate proficiency with the Quality Assurance Process (QA) and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service delivery as measured in the QA process.</li>
<li>Partner with community team to ensure community follows all federal, state/provincial, and local laws, regulations, and Sunrise quality standards for resident care and services.</li>
<li>Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health.</li>
</ul>
Risk Management and General Safety
<ul>
<li>Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promote Risk Management programs and policies, and adhere to safety rules and regulations.</li>
<li>Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.</li>
</ul>
Training and Contributing to Team Success
<ul>
<li>Participate as a member of a team and commits to working toward team goals.</li>
<li>Demonstrate in daily interactions with others, our Team Member Credo.</li>
<li>Commit to serving our residents and guests through our Principles of Service.</li>
<li>Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.</li>
<li>Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.</li>
<li>Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.</li>
<li>Perform other duties as assigned.</li>
</ul>
Core Competencies
<ul>
<li>Ability to handle multiple priorities</li>
<li>Possess written and verbal skills for effective communication and the ability to facilitate small group presentations</li>
<li>Competent in organizational and time management skills</li>
<li>Demonstrate good judgment, problem solving and decision-making skills</li>
<li>Ability to make responsible choices and decisions and act in a resident's best interest</li>
<li>Ability to work semi-independently without direct supervision by following community procedures and guidelines and follow through on assigned tasks</li>
</ul>
Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. 
<ul>
<li>One (1) year job related experience preferred in senior living communities</li>
<li>Maintains a current applicable driver's license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy</li>
<li>Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable</li>
<li>Ability to lead activities and motivate volunteers and fellow team members for their involvement in social events and various scheduled social activities</li>
<li>Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications</li>
<li>As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training</li>
</ul>
 ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: 
<ul>
<li> Medical, Dental, Vision, Life, and Disability Plans </li>
<li> Retirement Savings Plans </li>
<li> Employee Assistant Program / Discount Program </li>
<li> Paid time off (PTO), sick time, and holiday pay </li>
<li> myFlexPay offered to get paid within hours of a shift </li>
<li> Tuition Reimbursement </li>
<li> In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. </li>
<li> Some benefits have eligibility requirements </li>
</ul>
 Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Activities Assistant

<h3>Job Description</h3>
Job Description
Common Man Roadside is GROWING and we need servers! Come join our exciting team in our location in the Millyard in Manchester!
Servers strive to uphold our mission to provide our guests with the finest dining and travel experience that exceeds expectations and delivers sound results for our organization while providing exceptional Common Man “Wow” Hospitality to build guests for life.
We are looking for part time servers! 
This is a year-round position
Let us tell you what sets US apart in the Uncommon Family:
<ul>
<li>Flexible hours and schedules, part-time or full-time!</li>
<li>Opportunities for career development</li>
<li>No experience necessary, we will train the right individuals</li>
<li>FREE shift meals, and discounts at our locations and affiliates</li>
<li>Competitive benefits packages offered including health, PTO, and 401k with company match</li>
<li>SNHU tuition discounts</li>
<li>Paid volunteer hours so you can DO GOOD for your community!</li>
<li>Employee referral bonus and incentive bonuses!</li>
</ul>

Common Man Roadside Millyard Server

<h3>Job Description</h3>
Job Description
OMB NO: 1625-0120
Expiration Date: 01/30/2025
 
 
Announcement: 6395
Opening Date: 11 August 2025 Pay Plan/Series/Pay Band: NF-1173-03
Closing Date: Until Filled Work Schedule: Full Time (30-40 hours/week)
Position: Lodge Host Salary: $21.05/hour +DOE*
Who May Apply: All Sources Location: Buzzards Bay, MA
 MWR Cape Cod Temp Quarters
 * Depending on Experience (DOE)

$1000 Hiring Incentive

A recruitment incentive will be paid after the following periods of continuous employment. Employees who meet the required time in service and remain in good standing will receive: $500 after 90 days, and $500 after 180 days. Full terms and conditions available upon request. Incentive payments are subject to applicable taxes.

DUTIES:
Coordinates the activities of assigned NAF segments such as housekeeping and custodial workers and supervisors for Recreation Lodging and TDY Lodging. May resolve complaints or serve as the Hospitality Manager in the Manager’s absence. 
Supervises staff functions assigned, including reviewing and approving actions of subordinate supervisors. 
Performs other related duties as assigned.
You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.
QUALIFICATIONS REQUIRED:
Minimum:
<ol>
<li>Two years’ experience in a quality hotel/motel setting</li>
</ol>
Preferred (in addition to the minimum): 
<ol>
<li>Supervisory or managerial experience in a quality hotel/motel setting</li>
</ol>
USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: 
By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.
<ul>
<li>Paid Annual and Sick Leave </li>
<li>Holiday Pay </li>
<li>Medical/Dental/Vision Insurance </li>
<li>Flexible/Dependent Spending Account </li>
<li>Pension Plan </li>
<li>401k Savings Plan </li>
<li>Life Insurance </li>
<li>Short Term/Long Term Disability </li>
<li>Tuition Assistance </li>
<li>Paid Parental Leave </li>
</ul>

OTHER ESSENTIAL INFORMATION:
<ul>
<li>Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.</li>
<li>Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.</li>
<li>Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.</li>
<li>Applicants may not be employed in the chain of command of their relatives. </li>
<li>This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.</li>
</ul>
HOW TO APPLY
Additional Information on how you will be evaluated:
Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.
You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. 

Outside Candidates: To apply, please visit our website at <a href="https://shopcgx.com" target="_blank">https://shopcgx.com</a> and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:
 
Lodge Host FT – 6395
Buzzards Bay, MA, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. 

PRIVACY ACT NOTICE
Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304,Executive Order 9397, and Departmental Regulations.
Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.
Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.
Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position inwhich the information is needed.
Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to thisinformation unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120,expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimateyou can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.
 
#ZR

Lodge Host FT - 6395

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Hotel Front Desk Agent – Evening &amp; Overnight Shifts Location: Newton, MA 02458 Job Type: Full-Time Pay: $17.00 per hour Shifts Available:
<ul>
<li>Evening Shift: 3:00 PM – 11:00 PM</li>
<li>Overnight Shift: 11:00 PM – 7:00 AM</li>
</ul>
We are looking for friendly, reliable, and professional Front Desk Agents to join our team for the evening and overnight shifts. As the first point of contact for our guests, you’ll play a key role in delivering exceptional service and creating a welcoming atmosphere from check-in to check-out.
Requirements:Key Responsibilities:
<ul>
<li>Greet and check in guests with a positive and professional attitude</li>
<li>Process guest check-outs and handle payments accurately</li>
<li>Respond to guest inquiries, requests, and complaints promptly</li>
<li>Answer phone calls and assist with reservations or guest needs</li>
<li>Coordinate with housekeeping and maintenance staff as needed</li>
<li>Ensure front desk area remains tidy, organized, and welcoming</li>
<li>Complete daily audit reports and end-of-day procedures (for overnight shift)</li>
<li>Monitor hotel security and safety protocols overnight</li>
</ul>
Qualifications:
<ul>
<li>Previous hotel or customer service experience is a plus</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to remain calm and professional under pressure</li>
<li>Comfortable working independently, especially during overnight hours</li>
<li>Basic computer skills; experience with front desk software preferred (training provided)</li>
<li>Must be dependable, punctual, and detail-oriented</li>
<li>Willingness to work weekends and holidays</li>
</ul>

Hotel Front Desk Agent - Evening & Overnight Shifts

<h3>Job Description</h3>
Job Description
Floater/On-call Front Desk Concierge Job Description.
We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises.
Floater Responsibilities:
<ul>
<li>Support staffing requirements during shortages due to vacations, call-offs, holidays etc</li>
<li>Assist in start-ups and new accounts</li>
<li>Work special last-minute assignments</li>
<li>Expect to work on weekends and holidays</li>
</ul>
Position Requirements
<ul>
<li>Outstanding schedule flexibility</li>
<li>Weekend and Holiday availability</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent problem-solving skills</li>
<li>Takes pride and ownership in the position and property</li>
<li>Reliable transportation</li>
<li>Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner</li>
<li>Have at least two year of hospitality experience</li>
<li>Possess amazing interpersonal skills and exceptional guest service abilities</li>
<li>Be organized, proactive, productive and self-motivated showing a positive attitude</li>
<li>Maintain a neat and professionally well-groomed appearance</li>
<li>Think clearly, quickly and efficiently and make concise decisions even under pressure</li>
</ul>
Main Responsibilities
<ul>
<li>Greet and direct residents and visitors with a pleasant attitude</li>
<li>Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations</li>
<li>Cultivate and retain cohesive relationships with residents, vendors and contractors</li>
<li>Professional telephone etiquette and message delivery</li>
<li>Accurately log guest packages, ensure timely delivery and perform package inventory audits</li>
<li>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security</li>
<li>Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.</li>
<li>Ability to maintain confidentiality</li>
<li>Walk the premises to ensure the highest standards are being met</li>
<li>Perform all other duties as assigned</li>
<li>Must be able to work flexible schedules including nights, weekends and holidays</li>
</ul>
Experience Requirements:
<ul>
<li>Experience in hospitality is a plus</li>
<li>Experience in luxury busy retail environment</li>
<li>Must have experience delivering exceptional service</li>
</ul>
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Front Desk Concierge (Floater)

<h3>Job Description</h3>
Job Description
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Shifts: Part-Time/Weekends
Position Requirements
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Excellent problem-solving skills</li>
<li>Takes pride and ownership in the position and property</li>
<li>Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner</li>
<li>Have at least two year of hospitality experience</li>
<li>Possess amazing interpersonal skills and exceptional guest service abilities</li>
<li>Be organized, proactive, productive and self-motivated showing a positive attitude</li>
<li>Maintain a neat and professionally well-groomed appearance</li>
<li>Think clearly, quickly and efficiently and make concise decisions even under pressure</li>
</ul>
Main Responsibilities
<ul>
<li>Greet and direct residents and visitors with a pleasant attitude</li>
<li>Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations</li>
<li>Cultivate and retain cohesive relationships with residents, vendors and contractors</li>
<li>Professional telephone etiquette and message delivery</li>
<li>Accurately log guest packages, ensure timely delivery and perform package inventory audits</li>
<li>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security</li>
<li>Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.</li>
<li>Ability to maintain confidentiality</li>
<li>Must be able to work flexible schedules including nights, weekends and holidays</li>
</ul>
Experience Requirements:
<ul>
<li>Experience in hospitality or upscale customer service or retail</li>
<li>Must have experience delivering exceptional service</li>
</ul>
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Front Desk Concierge (Part-Time)

<h3>Job Description</h3>
Job Description
Successful candidate will be personable, dynamic, engaging, highly energetic individual who is outgoing and knowledgable about the wine and food industry. Having excellent representation of the LaBelle Winery Brand is imperative. Primary Responsibilities:
<ul>
<li>Embodies our Core Values at all times as described in the Employee Manual</li>
<li>Act as the first point of contact between guests and LaBelle Winery.</li>
<li>Answer phones and respond to requests, fulfilling guest’s desires whenever possible</li>
<li>Enter/edit reservations in Open Table according to guest’s requests; give restaurants notice about any special occasions, requests or conditions of guest reservation</li>
<li>Add key details to the guest’s OpenTable profile using standard tags and clear notes (occasions, allergies, seating preference, accessibility needs, contact updates) to support future visits</li>
<li>Knowledgeable of future private events in restaurant space and ensuring Open Table is correctly edited for event</li>
<li>Touch tables during service to check guest satisfaction, answer questions, and resolve issues; escalate to the Manager on Duty if needed</li>
<li>Responsible for the inventory, printing, updating and cleanliness of all menus</li>
<li>Master the origin story of LaBelle Winery and familiarize yourself with all business lines including Golf, Market, LaBelle Lights, Events, Restaurants, Tasting Rooms, Wine Production, Special Public Events, Concert Series</li>
<li>Answer phone live as much as possible and respond to phone messages throughout the day and respond to appropriate parties on a timely basis.</li>
<li>Communicate efficiently across all departments to satisfy guest needs and ensure a coordinates, seamless experience for the guest</li>
<li>Be aware of all events on property so any guest can be directed to the appropriate space</li>
<li>Knowledge of all Open Table Experiences</li>
<li>Keeping up with a consistent Concierge Log: log daily server covers; including any large parties that would display outliers, specific guest issues that pertained to the host stand, lost and found</li>
<li>Use opening, mid, and closing checklists</li>
<li>Opening and closing manager responsibilities</li>
<li>Use Toast POS for retail sales and gift cards, including issuing and redeeming gift cards accurately</li>
<li>Use Toast POS for takeout orders, entering items and modifiers correctly</li>
<li>Know the menu and common allergens; be able to give guests accurate allergy info and ring orders with correct modifiers and allergy notes</li>
<li>Execute all tasting formats at LaBelle public tastings, private tours with tastings, and large group with accurate pours, pacing, and clear wine notes</li>
<li>Sending inventory on retail items to the proper manager</li>
<li>Being able to properly open and close the Americus Restaurant to the proper standards</li>
<li>Other duties may be assigned
Requirements:
</li>
<li>A passion for and sound knowledge of the wine, food and golf industry.</li>
<li>Demonstrate sales ability</li>
<li>Strong interpersonal skills</li>
<li>Attention to detail with excellent organizational skills</li>
<li>Ability to prioritize and manage multiple tasks and meet deadlines.</li>
<li>Demonstrate people and leadership skills</li>
<li>Strong communication skills</li>
<li>Strong costumer service skills</li>
<li>Ability to lift items up to 40lbs</li>
</ul>
Schedule:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Days/hours vary as needed, weekend and holiday availability. 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; **Must be 18 years or older, $18.00/hourly
 &nbsp;
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