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<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY
<ul>
<li>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. </li>
<li>Set up accurate accounts for each guest according to their requirements.</li>
<li>Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. </li>
<li>Secure payment prior to issuing room key, verify/adjust billing. </li>
<li>Compile and review daily reports/logs/contingency lists. </li>
<li>Complete cashier and closing reports. </li>
<li>Supply guests with directions and property information. </li>
<li>Accommodate guest requests, contacting appropriate staff if necessary. </li>
<li>Follow up to ensure requests have been met. </li>
<li>Process all payment types, vouchers, paid-outs, and charges. </li>
<li>Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. </li>
<li>Notify Loss Prevention/Security of any guest reports of theft.</li>
<li>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. </li>
<li>Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. </li>
<li>Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. </li>
<li>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. </li>
<li>Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. </li>
<li>Ensure adherence to quality standards. </li>
<li>Enter and locate information using computers/POS systems. </li>
<li>Stand, sit, or walk for an extended period of time. </li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. </li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
 
Requirements:
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: TIPS Certification 
Experience with FOSSE Property Management System is preferred

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties &amp; Responsibilities:
<ul>
<li>Greet and check-in guests in a friendly manner</li>
<li>Assist in taking reservations, pre-registrations, and room blocking </li>
<li>Assist large groups upon arrival </li>
<li>Assist guests in finding dining, shopping, and other "hidden gems" nearby </li>
<li>Be the first to handle and resolve guest issues </li>
<li>Process payments according to procedure </li>
<li>Upsell additional facilities and services </li>
<li>Performs all check-out tasks </li>
<li>Ensure all cash, checks, and credit card balances at the end of each shift </li>
<li>Answer questions and address guest needs and requests </li>
<li>Communicate internally with other departments when necessary to resolve a guest concern or request </li>
<li>Additional tasks may be assigned at any given time </li>
</ul>
Requirements:
Qualifications:
<ul>
<li>High school Diploma or equivalent </li>
<li>Credit Card handling experience preferred </li>
<li>Hotel Front Desk experience preferred </li>
<li>Experience with hotel reservations software preferred </li>
<li>Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction </li>
<li>Positive, upbeat demeanor </li>
<li>Excellent written and verbal communication and organizational skills </li>
<li>Team-oriented </li>
<li>Ability to stand for 8 hours at a time </li>
<li>Ability to lift 20 lbs. on occasion</li>
</ul>
Benefits:
<ul>
<li>Competitive salary </li>
<li>Annual review with increase potential </li>
<li>401k program with company match </li>
<li>Medical, Dental, and Vision insurance available to eligible employees </li>
<li>Wellness benefits available to eligible employees </li>
</ul>
Arbor’s Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
<ul>
<li>Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. </li>
<li>Lead with Heart - Be kind, passionate and hospitable.</li>
<li>Be Accountable - Take ownership and deliver results.</li>
<li>Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.</li>
<li>Celebrate Differences - Embrace diversity; respect individual opinions and ideas.</li>
</ul>
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Hello potential Red Door Candidate! Are you a ‘fun’ person? Do you have a love for people, a mind that works creatively, and thrive when working in a fast-paced team environment in a new and exciting industry full of puzzles, technology, and entertainment!? 
 
If your answer is yes, we’d love to review an application from you! 
 
Contrary to popular belief, our “Game Master” position has nothing to do with being a ‘gamer’ and everything to do with providing a 6-star guest experience.
 Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides.
 
As a Game Master, you will:
Set the tone for every experience by..
<ul>
<li>Hyping up our players for their adventure</li>
<li>(Speaking with/in front of large groups of people is a must!)Communicating rules, guidelines, and storylines in an exciting way</li>
</ul>
 
Accurately guide and assist your team by..
<ul>
<li>Being alert, sharp, and focused on your team’s progress through monitors in our control room</li>
<li>Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving “hints” or “clues” to guide players along the way. </li>
</ul>
Foster the fun and immersive experience for guests by..
<ul>
<li>Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes.</li>
<li>Finding special moments to create during every experience (Like having guests dance, or sing “Happy Birthday” for free hints!)</li>
<li>Ending all experiences with a high note whether the team has success or not. (Like celebrating victories with cheering and dance parties or giving words of encouragement for the “you were so close!” teams)</li>
</ul>
 
Work in a team environment that thrives in creativity by..
<ul>
<li>Working together and living by our company values (they’re good ones, trust us!)</li>
<li>Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc)</li>
</ul>
 
 
Requirements:
Qualifications and Skills:
<ul>
<li>Customer service oriented</li>
<li>Strong confident personalities</li>
<li>Enthusiastic and positive attitude</li>
<li>Strong interpersonal communication skills and the ability to articulate clearly</li>
<li>Punctual and responsible</li>
<li>Possesses a team player mentality</li>
<li>Works well in a fast-paced environment</li>
<li>Basic knowledge and understanding of computers</li>
<li>Willing to grow and learn in various roles outside of the immediate position</li>
<li>Available to work weekends and evenings</li>
<li>(No knowledge/skills of technology, or "gaming" is required, but may be a plus)</li>
<li>Must be 18 years of age or older</li>
</ul>

Game Master - Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
St. Vincent de Paul Rehabilitation and Nursing Center, in Berlin, NH, is a 74-bed skilled nursing facility offering short and long-term care in a warm, supportive atmosphere where residents are cared for according to their individual needs. We are proud to be a part of Catholic Charities New Hampshire’s continuum of care.
 
St. Vincent de Paul Rehabilitation and Nursing Center, in Berlin, NH is looking for a Full Time Life Enrichment Assistant to join our team on day shift. 
 
FT, every other weekend. 40 hours. 
 
Full time Benefits;
 
· Outstanding and affordable healthcare plan options with a Health Reimbursement Arrangement (HRA) to reimburse most of your out of pocket expenses.
· Comprehensive medical, dental, and vision coverage
· Earn additional pay of $2400 per year, if you are enrolled in another employer-sponsored health insurance plan 
· Critical illness, accident, long-term disability, legal plan and pet insurance available
· Company-paid short-term disability and life insurance
· Flexible Spending Account
· 401K Plan, with 3% automatic employer contribution (after 1 year of employment)
 
Job Responsibilities;
 
• Assist in planning, developing, organizing, implementing, evaluating, and implementing, the Activity Programs in this facility, under the supervision of the Director of Activities
• Oversee planned activities during the absence of the Director
• Assist in coordinating programs and activities with other departments, as necessary
• Assist in chaperoning activities outside of the facility as needed 
• Assist in transportation for field trips, when necessary
• Recommend to the director the equipment and supply needs of the department
 Requirements:
· Must possess a high school diploma or its equivalent
· Current LNA license preferred 
· Requires an aptitude for training in areas of Enriching Resident’s lives
· Must be able to read, write, and speak English in an understandable manner
· Need an understanding of the social, psychological and recreational needs of the elderly
· Engages and motivates Residents resulting in program participation.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin, marital or familial status, age or mental or physical handicap.

Life Enrichment Assistant

<h3>Job Description</h3>
Job Description
Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you. Here at Chick-fil-A, you'll have the opportunity to work closely with a highly motivated and driven owner Operator who is personally vested in your success. Your Success is our Success We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality. Our Restaurant Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests. The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service. We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities. Job opportunities as Customer Service/FOH Team Member are generally offered as full time or part time restaurant job. Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.
Requirements/Responsibilities
Restaurant Customer Service / Cashier / FOH Crew Member / Team Member Requirements &amp; Responsibilities We are looking for applicants who exhibit the following qualities: * Consistency and Reliability * Cheerful and Positive Attitude * Values Teamwork * Loves Serving and Helping Others Applicants must be able to: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests Applicants will also be expected to be able to work on their feet for several hours at a time. Customer Service / Cashier / FOH Crew Member / Team Member is generally offered as full time or part time restaurant job. Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.
Special Instructions
Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
 ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Front of House Team Member

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). &nbsp;
Job Benefits
<ul>
<li>Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp;</li>
<li>MORE employee discounts on lodging, food, gear, and mountain shuttles</li>
<li>401(k) Retirement Plan&nbsp;</li>
<li>Employee Assistance Program</li>
<li>Excellent training and professional development</li>
<li>Referral Program &nbsp;</li>
</ul>
Full Time roles are eligible for the above, plus:
<ul>
<li>Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li>
<li>Free ski passes for dependents</li>
<li>Critical Illness and Accident plans</li>
</ul>
Job Summary:
Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and fully acquainted with local points of interest. If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you!
Job Specifications:
<ul>
<li>Starting Wage: $20.00/hr - $23.23/hr</li>
<li>Employment Type: Year Round</li>
<li>Shift Type: Full Time&nbsp;</li>
<li>Housing Availability: No</li>
</ul>
Job Responsibilities:
<ul>
<li>Complies with guest requests (both in person and on the telephone)</li>
<li>Maintains a clean and safe work area, restocking supplies as necessary</li>
<li>Communicates with other hotel departments/other departments effectively</li>
<li>Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.</li>
<li>Other duties as assigned </li>
</ul>
Job Requirements:
<ul>
<li>Fluent English</li>
<li>Must be able to lift up to 10lbs.</li>
<li>Must be able to work weekends &amp; holidays</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $23.23/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;509630 Reference Date:&nbsp;07/09/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

Overnight Front Desk Agent

<h3>Job Description</h3>
Job Description
The Dealer Relationship Representatives are responsible for identifying, building and maintaining trust-based business relationships with new auto and powersports dealers. They introduce dealers to the company and programs, demonstrating an ability to influence decisions and drive results. Motivated and entrepreneurial, Dealer Relationship Representatives drive success by achieving and surpassing business goals, meeting and exceeding sales targets, and fostering long term relationships.
In the Role
<ul>
<li>
Build relationships, prospect new clients, and drive business by promoting Company products/services to potential dealer partners, expanding market presence within the assigned territory.
</li>
<li>
Assist dealers with loan origination and the deal funding process, ensuring a smooth process for all parties, and provide ongoing support to clients
</li>
</ul>
<ul>
<li>
Collaborate with management to analyze sales trends, identify future opportunities, and develop strategies for growth
</li>
<li>
Monitor market competition by collecting data on pricing, product and marketing strategies
</li>
<li>
Investigate customer issues raised by customers, develop positions and present recommendations to management
</li>
<li>
Work independently across multiple technologies, with excellent time management and the ability to prioritize effectively
</li>
</ul>
Requirements
<ul>
<li>
HS Diploma/GED with equivalent work experience in related field&nbsp;
</li>
<li>
1-3 years of experience in auto dealership, business to business sales, or finance, with solid understanding of credit and lending
</li>
<li>
Ability to overcome challenges and stay motivated in a fast-paced, goal driven environment
</li>
<li>
Strong analytical skills in report interpretation and evaluation
</li>
<li>
Reliable internet and telephone service, and dedicated home office or workspace within the assigned territory
</li>
</ul>
<ul>
<li>
A valid driver’s license and acceptable motor vehicle records history&nbsp;
</li>
</ul>
Preferred:
<ul>
<li>
Experience in relationship management within the auto financing industry, with a focus on building and maintaining strong client relations or managing accounts
</li>
</ul>
<ul>
<li>
Ability to work effectively with various teams and partners to contribute to organizational initiatives
</li>
</ul>
Travel Requirements: Travel 50-75% of the time across the U.S. for key dealer visits, dealer ride-alongs, trade shows, and marketing events. Represent the company at industry events to enhance brand visibility and build new relationships.
Location: Manchester, New Hampshire Area
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:&nbsp;
<ul>
<li>
Health and wellbeing options for team members and their dependents
</li>
<li>
Up to 4% matching 401(k)
</li>
<li>
Employee Stock Purchase Plan (10% share discount)
</li>
<li>
Tuition reimbursement
</li>
<li>
Continuing education
</li>
<li>
Bonus eligible
</li>
<li>
Paid time off
</li>
<li>
Paid volunteer time&nbsp;
</li>
<li>
And more
</li>
</ul>
PandoLogic. Keywords: Dealer Service Representative, Location: Nashua, NH - 03061 , PL: 600257421

Dealer Partnership Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
EXCEL DENTAL
WWW.OUREXCELDENTAL.COM
Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.
Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales! 
Responsibilities:
<ul>
<li>Greet and check in patients in a friendly manner</li>
<li>Collect co-payments and verify insurance coverage</li>
<li>Treatment planning and coordinating to promote high-case acceptance</li>
<li>Review and maintain schedules for productivity</li>
<li>Schedule and confirm patient appointments</li>
<li>Prepare new patient records neatly and accurately</li>
<li>Various office duties as assigned by Practice Management. </li>
<li>Responding to patient financial inquiries and directing to appropriate departments, as necessary</li>
</ul>
Requirements:
Qualifications for Dental Treatment Coordinator / Front Desk include:
<ul>
<li>Exceptional People Skills/Customer Service</li>
<li>Insurance eligibility and verification experience</li>
<li>Reliable/ Fast Learner</li>
<li>Able to work independently as well as in a team environment</li>
<li>Bilingual and Spanish speaking (preferred).</li>
</ul>
Benefits:
<ul>
<li>Paid Vacation Time (PTO)</li>
<li>Paid Holidays</li>
<li>Paid Sick-Time</li>
<li>401K Plan with Matching</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Mentorship for Career Advancement </li>
<li>Free Parking</li>
<li>&amp; Much More! </li>
</ul>
Competitive Compensation &amp; Bonus Opportunity
Mentorship available for career growth, expansion of skills, and higher earning potential!

Dental Front Desk / Treatment Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about providing exceptional service and creating memorable experiences for guests? We're looking for a friendly and outgoing individual to join our team as a part-time Guest Service Agent (weekends mandatory). As the first point of contact for guests, you'll play a vital role in ensuring their stay is comfortable and enjoyable. If you thrive in a customer-focused environment and enjoy making people feel welcome, we want to hear from you!
 
About us:
The Courtyard by Marriott is owned and operated by Duprey Hospitality, a full-service hotel management company based in Concord, we take pride in our commitment to excellence. With management contracts including renowned brands like Marriott, Choice Hotels, and Hilton, we're at the forefront of hospitality. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
Responsibilities:
· Deliver professional and courteous guest service, ensuring guests feel welcomed and valued throughout their stay.
· Extend a warm greeting to arriving guests, creating a positive first impression of the hotel.
· Handle telephone inquiries with courtesy and efficiency, providing helpful information regarding hotel services, guest registration, local attractions, and travel directions.
· Efficiently manage guest reservations, including generating, confirming, canceling, and modifying bookings as needed.
· Maintain accurate records of room availability and guest accounts, ensuring seamless check-in and check-out processes.
· Provide assistance to guests with luggage upon arrival and departure, offering personalized service to enhance their experience.
· Handle billing transactions with precision, including computing bills, processing payments, and providing change when necessary.
· Assist guests in making reservations for restaurant dining, transportation, or entertainment, ensuring a seamless experience.
· Promote current hotel and franchise marketing programs to enhance guest satisfaction and loyalty.
· Complete daily shift responsibilities checklist to ensure all tasks are completed efficiently and accurately.
· Demonstrate effective teamwork skills, fostering positive relationships and collaboration within a diverse team environment.
Requirements:
Essential Behavior Requirements
- Customer Service: Displays a professional sense of urgency when communicating and interacting with guests, coworkers and the public in a way that exceeds the guest’s wants and needs. Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas.
- Communication: Actively listens to guests, coworkers and the public (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality: Work “product or service” is free of errors and exceeds customer expectations.
 
Minimum Qualifications
- Education or Experience- High school diploma or GED equivalent; no prior experience is required.
- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation.
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.
 
Physical Requirements
- Ability to pass pre-employment drug test and background check
- Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing
- Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs.
- Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionCompany Description 
Enthuse is an education-led marketing agency. We’re a passionate team of marketers, educators, and instructional designers all dedicated to a singular mission – we teach the world to love our client’s brands.
We’re also one of the fastest growing WBENC-certified, 100% women-owned and led marketing agencies in the United States. So,&nbsp;join us and help create&nbsp;engaging content, delivered by world-class storytellers through unforgettable experiences that drive real business results. And do so while taking pride in the fact that each year, we devote a portion of our profits to help empower other women entrepreneurs who often don’t have equitable access to resources like capital, mentorship, and community.
Job Description 
This position must be based in Boston, MA.
The&nbsp;Manager, On-Premise Hospitality&nbsp;is responsible for driving business and commercial performance across a state or multi-state&nbsp;field unit and developing a solid, long-term partnership with client’s local counterparts and distributor network. This position&nbsp;will manage a team of customer-facing Advisors and Educators who are each responsible for driving brand and commercial initiatives for a large portfolio of spirit brands in target on-premise accounts and within designated markets and/or DMAs.
Reporting to the agency’s Program Performance Director,&nbsp;the Manager, On-Premise Hospitality&nbsp;will assess and report on field activities to division leadership, as well as drive execution of agency policies in the field.&nbsp;&nbsp;
Core Responsibilities/Activities:
<ul>
<li>Legal and Compliance Accountability. Enforce and monitor all legal and marketing code guidelines with direct reports</li>
<li>Staff Management.&nbsp;Hire, onboard, and develop local on-premise team, providing feedback, mentorship, and career pathing</li>
<li>Client Relationships.&nbsp;Communicate regularly with client counterpart and distributor network to align on market execution approaches for local team</li>
<li>Budget Management.&nbsp;Manage financial responsibilities for local unit, including account support and T&amp;E planning</li>
<li>Commercial and Performance Strategy.&nbsp;Plan, track, and implement brand and portfolio engagement using performance data (volume, menu growth/share, activities) provided by agency and client</li>
<li>Agency Engagement.&nbsp;Leads key initiatives on behalf of designated team including:&nbsp;
<ul>
<li>Brand/category knowledge and business skills training</li>
<li>Point of Sale Management</li>
<li>Brand and portfolio programming implementation</li>
<li>Brand, market, competitive and customer insight curation</li>
<li>Local reporting efforts</li>
<li>Leadership requests</li>
</ul>
</li>
<li>Cultivate&nbsp;Opportunities.&nbsp;As a local market expert, seek out opportunities within the market to feature promotional resources and partners for client’s brand portfolio</li>
<li>Network Communication.&nbsp;Communicate and partner with complimentary client programs to ensure seamless and efficient in-market executions</li>
<li>Travel&nbsp;and&nbsp;Work-Withs.&nbsp;Travel within the assigned territory to work with direct reports 1:1 to gain an understanding of individual successes and challenges</li>
<li>Drive local team culture.&nbsp;Highlight team successes, drive support for local initiatives across the agency team and with local client and distributor partners</li>
</ul>
What Success Looks Like:&nbsp;
<ul>
<li>Commercial growth (exceeding goals) in on-premise accounts within market territories&nbsp;</li>
<li>Menu presence growth (exceeding goals) in on-premise accounts within market territories&nbsp;</li>
<li>Delivery of program activities within the on-premise environment&nbsp;</li>
<li>Positive 360º feedback from manager, direct reports, and client partners</li>
<li>Share of success stories through strategic communications such that local progress is clearly communicated to and understood by both agency and client</li>
<li>High rate of added value across territory (going over and above with our client partnership in the field)</li>
<li>High team retention rate/career advancement within agency network</li>
</ul>
The physical demands of this role require the following:&nbsp;
<ul>
<li>Bending, squatting, crouching and reaching,&nbsp;climbing, kneeling, and stooping including to arrange and display point of sale</li>
</ul>
<ul>
<li>Frequent lifting and moving cases of product and other objects of&nbsp;50&nbsp;pounds or more</li>
</ul>
The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.&nbsp;
Qualifications 
<ul>
<li>College degree (4-year) or B.A./B.S. equivalent&nbsp;with focus on Communications, Marketing or&nbsp;Business preferred</li>
<li>5-7 years people management experience required</li>
<li>5-7 years of experience in the spirits industry, agency experience preferred</li>
<li>Experience in a field-based role, management experience Required</li>
<li>Distributor or broker experience is a plus</li>
<li>Proven strong customer relationship experience</li>
<li>Strong budget management skills</li>
<li>Knowledge of liquor laws, regulations, and rules&nbsp;</li>
<li>Deep understanding of market trends and competition activity is an asset</li>
<li>Excellent written and verbal communication&nbsp;skills</li>
<li>Persuasive selling and negotiation skills are required to develop and maintain strong relationships</li>
<li>Ability to work remotely</li>
<li>Ability to work flexible hours and travel on an ad hoc basis including nights and weekends&nbsp;required</li>
<li>Must have access to reliable transportation to travel to and from accounts</li>
<li>Travel, up to 15%&nbsp;</li>
<li>Desire to lead, coach, and develop a team</li>
<li>Bilingual (English and Spanish-speaking) a plus</li>
<li>Manage administrative tasks with attention to meeting agency compliance guidelines and standards</li>
</ul>
 Additional Information 
The base compensation range for this job classification is between $90,000.00-$128,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.
This position offers incentive opportunities&nbsp;plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!
Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.
Enthuse&nbsp;is committed to providing reasonable accommodations to qualified individuals with disabilities&nbsp;and for other reasons&nbsp;in the employment application and hiring process,&nbsp;in accordance with applicable law.&nbsp;&nbsp;To request an accommodation please contact <a href="mailto:recruitment@enthuse-marketing.com" target="_blank">recruitment@enthuse-marketing.com</a>.

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