Job Description
Company Description
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Suzanne & Company – Compass is a high performing residential real estate team offering comprehensive client support through seller & buyer representation, transaction coordination, operations, home staging, and marketing expertise. Backed by the national Compass brand, Suzanne & Company combines boutique-level attention with strong industry resources and tools.
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Role Description
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The Realtor Assistant/Field Agent is a full-time, on-site role based in Bedford, MA, providing day-to-day support to agents and the entire real estate team. Responsibilities include managing calendars, preparing property documents, maintaining client databases and files, and coordinating activities such as showings and open houses, as well as attending other appointments as needed, such as inspections and appraisals, and assisting with staging appointments.
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The role involves handling inbound inquiries, assisting with client communication, and supporting transaction workflows from through closing. The Realtor Assistant helps prepare marketing materials and online listings, updates property information across platforms, and ensures accurate, timely documentation. This position requires consistent on-site presence in the Bedford/Concord offices with frequent visits to properties to facilitate smooth operations, appointments and an efficient client experiences.
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Qualifications
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- Active real estate license
- Active driver's license, reliable vehicle & cell phone.
- Strong Communication and Customer Service skills to interact effectively with clients, partners, and team members.
- Knowledge of Brokerage and Sales processes to support agents with listings, offers, and transaction activities.
- Solid Administrative Assistance experience, including scheduling, document management, and database upkeep.
- Proficiency with office software (Google Workspace) and comfort learning real estate CRM systems.
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks and deadlines.
- Professional demeanor, reliability, and discretion when handling confidential information.
- Familiarity with the Bedford, MA area is a plus.
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Responsibilities
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• Commit to learning all facets of the business: listing coordination, marketing strategies & direct client relations
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• Continuously connect with agent team & update agents regularly on all client communication, questions, & feedback
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• Regular interaction with clients throughout entire process
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• Schedule & conduct showings on behalf of agents
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• Conduct open houses
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• Cover home inspections, appraisals, property visits, closings, etc.
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• Assist listing team as they prepare to list homes for sale, including floorplan appointments, photoshoots, staging installations, MLS entry, and basic listing marketing process, etc
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• Administrative duties as needed (marketing, email, etc.)
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• Update Compass CRM regularly
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• Cultivate relationships to convert leads to appointments via phone, text, & email • Enhance and maintain current and past client relationships as a client concierge
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• Contribute to a positive work environment by demonstrating accountability, inclusion, flexibility, continuous improvement, collaboration, creativity, & fun
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Compensation: Hourly rate, plus commissions for business you procured, and listing referral business.