Service Dept. Cashier - Group 1 Toyota of Danvers

Job Description

Job Description

Overview

Group 1 Toyota of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Cashier to our Service team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
• Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
• Calculate the material (or shop supplies) charge applicable for each repair order.
• Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.
• Collect the total retail charges from the customer in cash, check or authorized charge account.
• Provide the customer with the proper change and/or receipts.
• Properly document charge purchases according to the policies established by the office manager.
• Calculate and enter the warranty charges applicable.
• Complete the accounting section of the repair order as directed by the business manager.
• Accumulate all repair orders and parts invoices closed during the business day to the business office daily.
• Maintain the effective labor rate control forms as directed by management.
• Handle and account for the cash in and out in the assigned money box daily.
• Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.
• File repair orders as directed by service department management.
• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available
• Maintain confidentiality of company and customer information at all times.

Qualifications

• Superior communication and customer service skills

• Excellent follow-through skills

• Solid working knowledge of the Internet

• Maintaining a positive, can-do attitude

• High School Diploma or equivalent

The compensation for this role ranges from $18 - $21 an hour based on experience.

*All applicants must pass pre-employment testing to include: background checks and MVR in order to qualify for employment*