Job Description
Job Description
The Medical Assistant / Receptionist plays a critical dual role in supporting both clinical and administrative functions within a healthcare setting. This position requires a friendly and organized individual who can efficiently handle patient interactions, manage appointment scheduling, and assist medical staff with clinical tasks to ensure smooth office operations and quality patient care.
Responsibilities
- Greet and check in patients, verifying their information and reason for visit
- Schedule, confirm, and manage patient appointments
- Answer phone calls, respond to patient inquiries, and direct calls as needed
- Maintain patient records and ensure confidentiality
- Assist healthcare providers with basic clinical tasks, such as taking vital signs and preparing patients for examinations
- Manage office supplies and organize patient waiting areas
- Process billing and insurance information as directed
- Ensure compliance with healthcare regulations and office protocols