Medical Front Desk Receptionist
Healthcare
Job Description
Job Description
We are currently seeking adetail-oriented and customer-focused Medical Front Desk Receptionist to joinour healthcare team in Amherst and Northampton, MA. The Front Desk Receptionistplays a critical role in providing excellent customer service and ensuringefficient front desk operations.
Compensation & Benefits: $20.00- $22.00 per hour plus benefits package.
Schedule:Full-time Monday - Friday
Key Responsibilities:
- Greet patients with a warmand friendly demeanor as they arrive, ensuring a positive first impression.
- Assist in scheduling patientappointments, making reminder calls, and rescheduling as necessary.
- Accurately collect and inputpatient information into the electronic medical records system.
- Verify patient insuranceinformation, collect co-payments, and address billing inquiries.
- Manage incoming phone callsprofessionally, directing inquiries to the appropriate personnel.
- Maintain and update patientrecords, ensuring confidentiality and compliance with HIPAA regulations.
- Manage the patient flow inthe waiting area to minimize wait times and maintain an organized front deskarea.
- Assist healthcare providersand medical staff with administrative tasks as needed.
- Perform medical assistantduties such as taking patient vital signs, preparing patients for exams, andassisting with minor procedures.
- Travel between Amherst and Northampton clinics.
Requirements:
- High school diploma orequivalent.
- Prior experience as a FrontDesk Receptionist in a medical setting is preferred.
- Strong interpersonal andcommunication skills.
- Proficiency in usingelectronic medical records systems.
Join our team and contributeto a welcoming and professional healthcare environment in Amherst andNorthampton, MA