Job Description
Job Description
Since 1988, Neurocare has been a leader in the field of sleep medicine and has grown into a network of sleep centers throughout New England, providing diagnostic sleep testing. We have an exciting opportunity for you to join our expanding team for a rewarding career in healthcare!
We’re currently seeking a Full Time team member to work at our Newton location. No experience necessary... paid training!
**This is a daytime position**
About the Position:
The Home Sleep Testing (HST) Tech serves as a key member of the Home Sleep Testing department, responsible for high-quality patient education and instruction in the use of home sleep testing devices.
Primary duties consist of:
• Program and prepare HST devices in alignment with established clinical protocols.
• Conduct patient “teaches,” including device application instruction, troubleshooting guidance, and return expectations.
• Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow.
• Clean, disinfect, recharge, and inventory HST devices and associated supplies.
• Assist in monitoring and reducing unreturned device rates.
• Accurately document all device and patient interactions in the EMR/platform.
• Support ongoing quality assurance initiatives within the HST Program.
Education and Experience:
- HS diploma or GED
- 1+ year experience in a customer service role
- Experience in a healthcare setting preferred
- Superior verbal and written communication
- Strong computer skills required (Microsoft Office); Ability to learn new software quickly
- Organized and detail oriented
- Dependability, enthusiasm and professionalism
- Ability to multi-task and problem solve
- Confident working independently and as part of a team
Benefits:
- Competitive compensation
- Comprehensive benefits package including Health, Dental, and Vision coverage, plus 100% company-paid Life/AD&D and Long-Term Disability insurance
- 401(k) plan with employer match
- Paid Time Off (PTO) and company-paid holidays
Neurocare, Inc. EOE