Job Description
Job Description
Overview
Now Hiring Quality Assurance Supervisor!
???? Location: Agawam, MA
????️ Schedule: Full-time, Monday–Friday, 8:00 AM – 5:00 PM
???? Salary: $80,000-$90,000 Based on Experience
Who We Are:
At CG Family Foods, our purpose is simple: Creating Food People Love! We specialize in elevated, savory baked meals that bring comfort and quality to families everywhere. As a third-generation, family-owned company, we believe in building a workplace where people feel valued and supported.
Our Core Values:
- Value each other and the work we do
- Be willing to adapt and have a can-do attitude
- Be a dependable team player
If you share these values and thrive in a detail-oriented, collaborative environment, we’d love to hear from you.
Compensation & Benefits:
- Quarterly Incentive Program: Bonus tied to company performance with tiered payout potential
- Paid Time Off (PTO): Three weeks (15 days) per year
- Medical Insurance: Comprehensive medical plan
- Dental Insurance: Available at the employee’s expense
- Life Insurance: One year’s gross annual pay (100% company-funded)
- Retirement: 401(k) eligibility after one year of service, with company match up to 4%
- Company Holidays: Nine paid holidays annually
- Long-Term Disability: Company-sponsored coverage for salaried employees
Position Overview:
The Quality Assurance Supervisor ensures all food products meet CG Family Foods’ high standards for safety and quality. This role oversees daily QA operations, leads a team of QA Technicians, and enforces compliance with regulatory, customer, and company requirements. The QA Supervisor works cross-functionally with Production, Sanitation, and Maintenance to drive continuous improvement and maintain our commitment to food excellence.
What You’ll Do:
- Supervise QA Technicians and oversee daily quality checks on production lines.
- Monitor GMP, HACCP, and SQF compliance throughout the facility.
- Lead or support customer, regulatory, and third-party audits.
- Investigate quality issues, document corrective actions, and verify resolutions.
- Collaborate with production teams to address deviations and prevent reoccurrence.
- Support employee food safety and quality training programs.
- Promote a culture of accountability and continuous improvement.
What You’ll Need:
- Bachelor’s degree or equivalent experience; Food Science background is a plus.
- 4+ years of experience in food manufacturing quality assurance, with prior supervisory experience.
- Strong computer skills, including Microsoft Office and QA documentation tools.
- Knowledge of SQF, GMP, HACCP, and FSMA standards.
- Strong leadership, communication, and analytical skills.
- Ability to work collaboratively across departments.
- HACCP or SQF certification preferred.
- Bilingual (English/Spanish) a preferred.