Job Description
Job Description
About the Opportunity
We are partnering with a premier, rapidly growing commercial facility services company specializing in industrial loading docks, commercial doors, and entrance automation systems.
We are seeking a dependable, mechanically inclined Field Service Technician for our West Springfield, MA branch. We are fully open to training an ambitious apprentice with a strong mechanical foundation, as well as hiring an experienced commercial dock and door veteran.
If you are an apprentice or general mechanic, you will be paired directly with a Senior Lead Technician in a fully stocked service vehicle, learning the specialized trade of heavy mechanical installations, hydraulic dock repairs, and low-voltage operator troubleshooting with a clear path to running your own truck.
Why Join This Team?
- Paid Hands-On Trade Training: Learn a lucrative, recession-proof trade from elite senior technicians while getting paid full-time.
- Top Equipment & Gear: Operate with brand-new, fully equipped company service vehicles and all specialized power tools provided.
- Career Trajectory: Clear internal advancement roadmap to move from apprentice helper to lead technician, service supervisor, or field operations management.
- Supportive, No-BS Culture: A team-first shop that values hard work, respects your time, and eliminates workplace drama.
What You Will Do
- Mechanical Repair & Maintenance: Assist in troubleshooting, servicing, and installing commercial overhead doors, high-speed roll-up doors, hydraulic/mechanical dock levelers, and vehicle restraint systems.
- Hands-On Trade Learning: Master motor operator diagnostics, low-voltage control wiring, spring tensioning, track alignment, and hydraulic loop repairs.
- Facility Installations: Perform heavy mechanical tear-outs and new equipment installs across regional distribution hubs, manufacturing plants, and commercial warehouses.
- On-Site Professionalism: Partner with your lead technician to communicate clearly with warehouse and facility managers on job progress and equipment operation.
What We Are Looking For
The Core Mindset (Non-Negotiables):
- Show Up & Execute: Exceptional attendance and reliability. You show up on time every day ready to work.
- Career-Driven: You want to master a high-earning craft—not just collect a temporary paycheck.
- Focused & Drama-Free: High integrity, positive attitude, professional communication, and able to keep your phone put away during the workday.
Technical & Physical Requirements:
- Mechanical Baseline: Comfortable using basic hand and power tools (socket sets, wrenches, impact drivers, angle grinders). Experience in automotive mechanics, equipment repair, general construction, HVAC, or residential garage doors is a plus. (Basic welding aptitude is a plus, but this is a mobile field service role, not a stationary welding job).
- Comfort at Heights: Comfortable working on ladders, scaffolding, and scissor/boom lifts.
- Physical Capability: Ability to safely lift and carry 50+ lbs on active jobsites in varying indoor/outdoor conditions.
- Logistics: Valid driver’s license with a relatively clean driving record; ability to pass a standard background check.
Compensation & Comprehensive Benefits
- Pay Rate: $20.00 – $30.00/hour (commensurate with mechanical and industry experience) + strong overtime potential
- Health Coverage: Comprehensive Medical, Dental, and Vision Insurance
- Retirement: 401(k) retirement plan with company match
- Paid Time Off: Paid vacation, sick time, and paid company holidays
- Equipment Provided: Fully stocked company vehicle, uniforms, specialty tools, and safety gear
Work Location: West Springfield, MA (Field Service across regional commercial accounts)
\nCompany Description
Our team of reputable, dedicated recruiters works directly with companies who are hiring across many different industries including commercial door, dock, access controls, construction, finance, fintech, technology, SaaS, AI/ML, banking and much more.
Company Description
Our team of reputable, dedicated recruiters works directly with companies who are hiring across many different industries including commercial door, dock, access controls, construction, finance, fintech, technology, SaaS, AI/ML, banking and much more.