Winter Guest Liaison

Job Description

Job Description

Do you love the mountains, enjoy helping others, and want to be part of a vibrant winter community? Gunstock Mountain Resort in Gilford, NH is looking for enthusiastic and friendly Guest Liaisons to join our team for the upcoming winter season!As a Guest Liaison, you'll be the welcoming face of Gunstock - helping guests navigate the resort, answering questions, and ensuring everyone has an unforgettable experience. Whether greeting guests, assisting with line management, or guiding guests to their next adventure, our Guest Liaisons play a vital role in ensuring a seamless and enjoyable resort experience. This is an alternatively paid position. Work for an agreed number of hours in exchange for a Winter Season Pass for yourself or a designated family member, winter seasonal lesson programs, camping stays, or other tickets options including summer adventures and winter lift tickets.What You'll Do:Welcome guests in a helpful and friendly mannerProvide information and support at various resort locationsAssist with line management and guest flowEscort or direct guests to their destinationsHelp resolve guest concerns with professionalism and careUphold Gunstock's core values and promote a safe, fun environmentWhat We're Looking For:Age 16 or olderOutstanding customer service and communication skillsAbility to work outdoors in varying weather conditionsComfortable standing for extended periodsPassion for skiing, snowboarding, or mountain life is a plus!