Job Description
Job Description
Join a Team Dedicated to Exceptional Patient Care
Are you an organized, detail-oriented healthcare professional who enjoys providing outstanding customer service while ensuring accurate medical records and administrative support? We are seeking a Medical Records & Administrative Coordinator to support our Health Information Management (HIM) department and clinical providers in a fast-paced hospital environment.
If you have healthcare office experience, strong organizational skills, and thrive in a collaborative setting, we'd love to hear from you.
What You'll Do
As a Medical Records & Administrative Coordinator, you'll play a vital role in supporting patients, physicians, and healthcare staff by maintaining accurate medical records, coordinating documentation, and providing exceptional administrative support.
Key Responsibilities
Health Information Management
- Prepare, scan, index, and maintain patient health records within the Electronic Health Record (EHR) system.
- Retrieve, organize, and process discharged patient records.
- Ensure medical records are complete, accurate, and properly filed.
- Support internal and external record requests and audits.
- Maintain a high level of accuracy and attention to detail.
Administrative Support
- Coordinate provider meetings, prepare agendas, and record meeting minutes.
- Assist with provider scheduling updates and communication.
- Maintain reports, dashboards, and departmental tracking tools.
- Process incoming and outgoing mail, messages, and department correspondence.
- Support leadership with various administrative projects and operational initiatives.
Customer Service
- Serve as the primary point of contact for incoming department calls and visitors.
- Assist patients, physicians, and staff professionally and courteously.
- Route inquiries to the appropriate departments while ensuring timely follow-up.
- Maintain a positive, service-focused experience for every customer.
Documentation & Compliance
- Coordinate completion of physician documentation and required signatures.
- Ensure accurate patient billing information is submitted appropriately.
- Monitor incomplete records and communicate outstanding documentation needs.
- Maintain strict compliance with HIPAA and patient confidentiality standards.
Qualifications
Required
- Minimum 3 years of healthcare office experience
- Strong administrative, organizational, and multitasking skills
- Excellent verbal and written communication abilities
- Experience working with Electronic Health Records (EHR)
- Proficiency with Microsoft Office and general computer applications
- Ability to maintain accuracy while managing multiple priorities
- Strong customer service and interpersonal skills
Preferred
- Experience in Health Information Management (HIM), Medical Records, Medical Office Administration, or Hospital Administration
- Experience supporting physicians or clinical providers
- Knowledge of medical terminology and healthcare documentation processes
What Makes You Successful
We're looking for someone who:
- Has exceptional attention to detail and accuracy
- Communicates professionally with patients, providers, and staff
- Takes initiative and works independently while collaborating with others
- Handles confidential information with integrity
- Enjoys working in a fast-paced healthcare environment
- Is dependable, organized, and committed to excellent patient service
Why Join Our Team?
This is an excellent opportunity to join a respected healthcare organization where your work directly supports patient care and clinical excellence.
We Offer
- Competitive compensation
- Comprehensive benefits package
- Paid Time Off and paid holidays
- Health, dental, and vision insurance
- Retirement savings plan
- Professional development and training opportunities
- Supportive and collaborative team environment
- Opportunity to make a meaningful impact in patient care
If you're a healthcare professional who enjoys organization, customer service, and supporting both patients and providers behind the scenes, we'd love to hear from you.
Apply today and become an important part of a team committed to delivering exceptional healthcare.