Job Description
Job Description
As the first point of contact, the Leasing Consultant provides high-quality customer service by fostering a positive and collaborative relationship with colleagues, vendors, contractors, potential and existing residents, communities, and associated agencies.
Essential Duties and Requirements:
- Customer-facing and responsive to in-person inquiries and phone calls.
- Responsible for all phases of the leasing cycle: advertise apartment vacancies; field all inquiries from prospective residents; process rental applications to lease signature; process all lease renewals; enter rental payments; and coordinate move-ins/move-outs.
- Regularly walk the property to provide tours, inspections, and report service repairs.
- Field resident work order requests.
- Maintain resident files, property promotional materials, and provide other duties as needed.
- Adheres to and communicates policies, rules, and regulations to residents, maintenance staff, and vendors.
- Other duties as assigned.
Qualifications and Skills:
- 32 hour work-week schedule with flexibility to work Saturdays when required.
- Prior experience in leasing, sales, or customer service a plus.
- A proactive problem solver who is organized, detail oriented, and communicates with poise and tact.
- Self-starter with excellent interpersonal and relationship skills.
- Proficiency in Microsoft Word, Excel, and general office equipment.
- Ability to work autonomously in a high volume, high stress environment.
Pay & Benefits:
Pay is based upon qualifications and experience. We offer a great working environment and a competitive compensation package including: medical and dental insurance, fully-paid life insurance, 401(k), paid vacation, paid sick, and paid holiday time. May be eligible for a discretionary performance-based bonus.
Application Process:Incumbent must be able to provide eligibility to work in the USA upon hire. For consideration, be sure to attach your resume to the online application.
About Us:Visit Forest Properties Management, Inc online https://forestproperties.net/ and https://www.springhillma.com/ to learn more about the Company and our property.
Equal Opportunity Employer