Job Description
Job Description
The Medical Assistant/Receptionist plays a vital dual role in healthcare settings, supporting clinical staff with patient care and managing front desk operations. This position ensures smooth patient flow, accurate record keeping, and excellent patient communication to enhance the overall healthcare experience.
Responsibilities
- Greet patients and manage check-in/check-out processes
- Schedule patient appointments and manage calendar logistics
- Assist medical staff with taking patient histories and vital signs
- Maintain patient medical records and update information as needed
- Handle phone calls, inquiries, and route messages efficiently
- Prepare examination rooms and assist during patient exams
- Collect and process payments and insurance information
- Ensure compliance with healthcare regulations and confidentiality standards