Job Description
Job Description
Clinic hiring for practice assistant
Type: temp to hire
Hours: M-F 8-4:30
Responsibilities:
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders, and print appointment schedules.
- Process patient billing forms and scan documents to patient medical record/LMR.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- May be required to accept co-payments.
- Handles, screens and/or takes messages related to prior authorizations,
- Provider questions, prescription refills, and test results.
- Acts as "Super User" for scheduling, registration and billing systems.
- Provides assistance and training to others in these areas.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Requirements:
- At least 1 recent year of healthcare admin experience, preferably front desk/patient facing, with 2-3 years preferred
- Epic experience required
- OB, GYN, or any women's health experience strongly preferred but not required
- Strong customer service skills and attention to detail
- Ability to use multi-line phone systems
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