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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Profit sharing</li>
</ul>
 This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities 
<ul>
<li>Perform a wide range of technical tasks including but not limited to:
<ul>
<li>OS installations, hardware diagnostics, and software setup</li>
<li>Structured cabling (including drilling, running, and dressing cables)</li>
<li>Telecom work (punch-downs, demarc extensions, etc.)</li>
</ul>
</li>
<li>Work independently across various environments: retail, medical, restaurant, and corporate</li>
<li>Maintain a high standard of professionalism with clients</li>
<li>Be on call and ready to respond to service requests within your territory</li>
</ul>
Preferred Skills &amp; Experience 
<ul>
<li>PC and printer troubleshooting experience (a strong plus)</li>
<li>At least 1 year of I.T. or Telecom experience, and one of the following:
<ul>
<li>A+ Certification</li>
<li>Network+ Certification</li>
<li>OR 5+ years verifiable field experience in I.T./Telecom</li>
</ul>
</li>
</ul>
Required Equipment &amp; Qualifications 
<ul>
<li>Reliable personal vehicle (Public transportation not accepted)</li>
<li>Valid drivers license</li>
<li>Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).</li>
<li>Laptop with Ethernet port</li>
<li>Smartphone with mobile hotspot</li>
<li>Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.</li>
<li>Punctual, courteous, and presentable</li>
</ul>
Compensation &amp; Perks 
<ul>
<li>Paid hourly while on site</li>
<li>1099 contractor position</li>
<li>Travel pay included (based on time travel; approx. 80-mile radius from home)</li>
<li>App-based tracking for job time and travel</li>
<li>Exposure to new and exciting technologies and clients</li>
<li>Opportunity to expand your skills and industry knowledge</li>
</ul>
About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Now Hiring IT and Telecom Field Technicians

<h3>Job Description</h3>
Job Description
Senior Staff Engineer Full Time | Boston, MA, US
Who We Are
At FPA, we are looking for talented and driven professionals to join our commitment to pushing the boundaries of what is possible and providing cutting-edge solutions that make a difference in people's lives. We value individuals who are passionate about their work, who are committed to delivering quality results, and who are eager to learn and grow with us.
 We value candidates of all backgrounds, experiences, skill sets, and walks of life. At FPA, we actively foster a work environment that promotes inclusion and diversity, which is embedded in the foundation of our practice through policies, training, local partnerships with professional and diverse organizations, internal networks, and leadership support. We offer a dynamic and collaborative work environment where employees are encouraged to share ideas, take on new challenges, and contribute to the success of the company.
 As an FPA employee, you will have the opportunity to achieve anything you set your mind to, and to help shape the future. If you are a motivated individual who is looking for an exciting and rewarding career opportunity, we encourage you to apply to be a part of a dynamic and inclusive community of professionals.
This Opportunity
FPA is currently searching for a full-time Senior Staff Engineer in our Bridge department at our Boston, MA office. As a member of FPA’s Bridge Department, you will be part of a dynamic team of industry professionals, operating in a fast-paced, competitive environment. The ideal candidate will be able to integrate quickly with the team and provide detail-oriented and organized support to aid the department’s on-going activities and pursuits. 
At FPA, our unwavering commitment to dedicated service and innovative solutions has empowered us to build thriving communities and expand our horizons. The ideal candidate will work alongside other talented engineers from various disciplines, collaborating to design, develop, and deliver projects that make a real difference in people's lives. They will bring a fresh perspective, a passion for engineering, and a commitment to excellence. Joining our team will provide you with an excellent opportunity to unlock your full potential, gain invaluable experience, and create a meaningful impact on the world.
Core Responsibilities
<ul>
<li>Lead and support the design and analysis of bridge structures, including conceptual design, detailed design, and load-rating analysis using industry-standard software and methods.</li>
<li>Assist in the management of bridge design projects, ensuring that they are completed on time, within budget, and in compliance with client specifications, codes, and regulations.</li>
<li>Provide technical guidance and recommendations to junior engineers and support the development of innovative design solutions that meet project objectives.</li>
<li>Collaborate with clients, contractors, and other stakeholders to ensure the design meets their needs and expectations and provide technical support throughout project phases.</li>
<li>Review design calculations, drawings, and technical specifications to ensure accuracy and compliance with project requirements and industry standards.</li>
<li>Work closely with multidisciplinary teams, including structural, civil, and environmental engineers, to deliver integrated solutions for bridge projects.</li>
<li>Stay current on industry trends, new technologies, and evolving regulations to ensure designs are innovative and compliant with the latest standards.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor’s degree in Civil Engineering or a related field. A Master’s degree in Structural or Bridge Engineering is a plus.</li>
</ul>
<ul>
<li>2 to 4 years of experience in bridge design and engineering, with a focus on transportation infrastructure projects. Proficiency in bridge design software (e.g., MicroStation, AutoCAD, STAAD Pro, LARSA, or similar), as well as a strong understanding of AASHTO, local, and international design codes and standards.</li>
</ul>
<ul>
<li>Strong verbal and written communication skills to effectively interact with clients, team members, and stakeholders.</li>
<li>Excellent analytical and problem-solving abilities with a demonstrated ability to address complex engineering challenges.</li>
<li>Engineer-in-Training (EIT) certification</li>
<li>Ability to work independently and as part of a team in a fast-paced, collaborative environment</li>
</ul>
Benefits
As a valued member of our team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. FPA offers an extensive range of benefits, including medical, dental, vision, disability, life, and retirement savings, aimed at ensuring the physical well-being and financial security of employees throughout their careers. The personal benefits program at FPA includes the following: Medical, Dental, Vision insurance
<ul>
<li>401(k) Retirement Plan with Employer Matching &amp; Roth 401(k) Option</li>
<li>Individual and Dependent Life Insurance</li>
<li>Short and Long-Term Disability Insurance and Supplemental Insurance Plans</li>
<li>Employee Assistance Program (EAP) and Wellness Benefits</li>
<li>Tuition Reimbursement</li>
<li>Training and Professional Development</li>
<li>Corporate sponsored events, outings &amp; activities, including community outreach opportunities.</li>
<li>Competitive Personal Time Off Program (PTO)</li>
<li>Transit/Parking Program</li>
<li>Summer Hours</li>
<li>Employee Discounts</li>
<li>Corporate Events, Outings &amp; Activities</li>
</ul>
Compensation
The projected compensation range for this position is $80,000 to $105,000. Actual compensation will depend on factors such as experience, education and skill set. 
 
About FPA
Since 1974, French &amp; Parrello Associates (FPA) has partnered with clients to address the ever-changing challenges of the world around us. Nationally and locally ranked among Engineering News - Record’s Top Firms, FPA has the staff and resources to provide innovative engineering services to clients in both the public and private sectors across a growing network of locations in New Jersey, New York, Pennsylvania, and Georgia. From modernizing the aging infrastructure, to designing state-of-the-art facilities and serving as stewards to our environment, FPA improves quality of life. At our core, we are a dedicated group of professionals focused on servicing our clients and improving our world. Our team’s technical resources include site/civil, water, wastewater, water resources/dams, geotechnical, structural, bridge, highway, mechanical and electrical engineers, licensed land surveyors and landscape architects, as well as environmental professional and LSRPs, materials testing technicians, and construction oversight professionals and technicians. Our ability to service our clients is bolstered by a highly motivated team of marketing, business development, accounting, information technology, and administrative staff. Our professionals’ daily contributions play a crucial role in achieving client objectives, meeting goals, and improving our world.

Senior Staff Engineer - Bridge Department

<h3>Job Description</h3>
Job Description
 Now Hiring: Lead Engineer – Mechanical &amp; Civil Systems Location: Worcestor, MA (Hybrid, with occasional travel. Will assist with relocation) Employment Type: Full-time Work Authorization: Due to the nature of the projects, candidates must be a US Citizen or Permanent Resident of the United States.
We’re looking for a highly motivated Lead Engineer to manage and deliver small to mid-sized technical projects with a focus on mechanical and civil engineering systems. In this role, you'll take ownership of engineering analysis, design modifications, and failure investigations, while collaborating with cross-functional teams and clients. This is a great opportunity for an analytical thinker who excels in both field and office environments and thrives on solving complex engineering challenges.
 What You’ll Do:
<ul>
<li>
Perform engineering calculations and root cause analysis using client-provided data
</li>
<li>
Develop and refine plant design changes ensuring compliance with applicable codes and standards
</li>
<li>
Lead onsite implementation of system modifications and support field walkdowns
</li>
<li>
Evaluate pressure vessel and piping failures and recommend improvements
</li>
<li>
Analyze degradation mechanisms such as Flow-Accelerated Corrosion and MIC
</li>
<li>
Support geometry and structural evaluations of piping and supports
</li>
<li>
Communicate directly with clients and stakeholders, ensuring timely response to technical requests
</li>
<li>
Lead small engineering teams and contribute to successful project delivery
</li>
</ul>
✅ What You Bring:
<ul>
<li>
Bachelor's degree in Mechanical or Civil Engineering (MS or MBA is a plus)
</li>
<li>
Project management experience leading engineering teams (≤5 engineers) for power generation projects
</li>
<li>
PE license in any state (or PEng in Canada) required
</li>
<li>
Experience with FEA tools and stress analysis techniques
</li>
<li>
Familiarity with relevant codes and standards (ASME, AISC, etc.)
</li>
<li>
Experience with root cause and metallurgical failure analysis
</li>
<li>
Utility or field experience with complex mechanical systems (BWR/PWR experience a plus)
</li>
<li>
Proficient with tools like AutoCAD, AutoPIPE, and Microsoft Office
</li>
<li>
Strong communication, report writing, and client-facing skills
</li>
<li>
Willingness to travel occasionally for field assignments
</li>
</ul>
This role is ideal for an engineering professional who is hands-on, solutions-oriented, and ready to lead impactful projects from concept through execution.
 Ready to take the lead on challenging, high-value projects? Apply today!

Lead Engineer - Mechanical / Civil

<h3>Job Description</h3>
Job DescriptionDirector of Engineering – Call Center Boston, MA - Hybrid
Overview
We are excited to be expanding our Traveler Relations Center digital teams to support our growing call center. We are looking for a Director of Engineeringwho wants to play an integral role in driving technical change for our most important customer touch point, our call center. This role will be key in ensuring we maintain the high level of excellence for which we’re known in the travel space.
The Director of Engineeringwill be responsible for the strategy and execution of the research, creation, purchasing, and adoption of technologies to support our Call Center. A key piece of this will be exploring how we can leverage AI to help our call-center agents and provide the correct information to our passengers at the right moment. The ideal candidate will have experience leading multiple digital initiatives in a dynamic and fast-paced environment, a proven track record of delivering exceptional results through best practices in a high-performing team, and experience introducing new technologies, such as AI, into a call center’s workflow.
We offer a unique opportunity to be part of an already strong global brand and a chance to make your mark on it, leading the development of systems for both our internal and external customers.
With trips in nearly 100 countries, you’ll never run out of new places, people, and cultures to feed your wanderlust. From the Maasai warriors of Kenya to the tranquil temples of Japan, your work will consist of a staggeringly broad range of content, so it’s fair to say “bored” is not in our lexicon.
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, we’re a $600M global enterprise with 30 regional offices and over 2,000 associates. Since our founding, over two million Americans have traveled with our award-winning travel brands: Grand Circle Travel, Overseas Adventure Travel and Grand Circle Cruise Lines. Want to go places? Grand Circle Corporation is the place for you.
What you’ll do:
As a Director of Engineering, you will:
<ul>
<li>Grow your organization from inception to multiple delivery teams.</li>
<li>Directly manage and grow the leaders of multiple teams, and coach them to manage and develop their own direct reports.</li>
<li>Demonstrate technical leadership for the end-to-end delivery of Call Center solutions from technical design through development, vendor/partner analysis, automated testing, deployment, and ongoing maintenance/operations.</li>
<li>Create, review, and suggest improvements to requirements, solution designs and code reviews.</li>
<li>Oversee system uptime, performance, and compliance with industry standards (PCI, GDPR, etc)</li>
<li>Establish and drive a roadmap to increase the adoption of AI into the call-center workflow process through AI-driven search, chatbots, summarization, workflow automation, categorization, and others.</li>
<li>Help mentor, coach, and develop your team leaders responsible for implementing our Call Center components and their supporting services using technologies such as telephony, VoIP, CTI, IVR, and CRM integrations, C#, Docker, and others.</li>
<li>Demonstrated ability to align technology strategy with measurable business outcomes.</li>
<li>Continuously rethink and push the status quo, even when it challenges your/our established ideas.</li>
<li>Balance calculated risks, tradeoffs, and consequences in prioritizing and optimizing for sustainable time to value and high-quality engineering.</li>
<li>Provide ongoing support to internal customers and technical teams.</li>
<li>Partner with our process leaders to maintain and continuously improve agile delivery and engineering practices.</li>
</ul>
Requirements:
<ul>
<li>10+ years of experience in development, of which two years have been as manager of managers.</li>
<li>Experience in growing and defining an organization.</li>
<li>Experience in leading teams in designing and implementing solutions for a call center.</li>
<li>Ability to lead teams to architect scalable, performant, secure, and reusable solutions.</li>
<li>Experience in leading, coaching, and mentoring managers and developers; providing constructive feedback to help them improve.</li>
<li>Experience working with AI SaaS providers and implementing AI-driven process improvements such as automation, chatbots, search, etc.</li>
<li>Comfortable finding, evaluating, and negotiating with 3rd party vendors and partners.</li>
<li>Capability to communicate and collaborate across the wider organization, influencing decisions with and without direct authority and always with inclusive, adaptable and persuasive communication.</li>
<li>Being a passionate and engaged collaborator and communicator with the ability to influence partners and peers at different levels.</li>
<li>Bachelor's degree in computer science, related discipline, or equivalent experience</li>
<li>Agile/Scrum experience</li>
<li>Azure or other cloud platforms.</li>
<li>Should display a high degree of adaptability to become familiar with new technologies as needed and successfully manage the daily challenges of a technical environment.</li>
<li>Familiarity with call center compliance/security standards.</li>
<li>Proven success working in a fast-paced environment and within various-sized organizations.</li>
</ul>
We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.
Benefits
<ul>
<li>50% Discount on GCC trips</li>
<li>Robust healthcare benefits, including medical, dental, vision, and flex spending accounts</li>
<li>Generous Paid time off (PTO)</li>
<li>Paid holidays throughout the year</li>
<li>Company-paid life insurance</li>
<li>Paid short- and long-term disability insurance</li>
<li>401K Retirement Savings account</li>
<li>Discounted auto and renters insurance</li>
<li>Volunteer and philanthropy opportunities to give back in Boston and where we travel</li>
<li>Casual dress code every day</li>
</ul>
Why Join Us
<ul>
<li>Join a mission-driven company that values data-informed decision-making at every level.</li>
<li>Make a visible impact on traveler experience and contact center excellence.</li>
<li>Be a part of a culture that embraces transparency, accountability, and bold thinking.</li>
</ul>

Director of Engineering - Call Center

<h3>Job Description</h3>
Job Description
Job summary
Primary responsibilities will include, but not limited to, referencing &amp; retrieving master programs for new jobs; the set up and utilization of CNC programs to control platform orientation and movement; downloading the programs into applicable controllers, as well as the running of different computer numeric controlled (CNC) production equipment within the YAG/Metals Department.
Summary of essential job functions
<ul>
<li>Run Nd Yag lasers, as well as the use of shield gas (Argon, Helium, Nitrogen) to prevent visual discoloration when required.</li>
<li>Use one of three process parameters in welding: “pulse width” or “width”; “frequency” or “rate”; and “PFN” or “height”.</li>
<li>Knowledgeable of different materials for welding (i.e.: stainless steel; carbon steel; titanium; aluminum, etc.</li>
<li>Ability to set up jobs and determine the required fixture.</li>
<li>Follow established policies/procedures to ensure that appropriate steps are followed and completed, enabling to pass 1st and 2nd piece inspections.</li>
<li>Take heed to all necessary precautions when using Yag based machines; follow quality procedures and coordinate issues through appropriate channels. (i.e.) supervisors, managers, sales, QA.</li>
<li>Flexible enough to work on different products constantly</li>
<li>Work with minimum supervision</li>
</ul>
Minimum requirements:
<ul>
<li>Minimum 3 years’ experience.</li>
<li>Ability to read/understand blueprints.</li>
<li>Ability to read “G” Code; sets ups.</li>
<li>Microscope work (i.e.: light source inspections; microscope alignments).</li>
<li>Ability to use measuring devices; (i.e.) Verniers, Pin Gage, (CMM).</li>
<li>Operate CNC laser machines.</li>
<li>Understand Process Parameters.</li>
<li>Programming knowledge.</li>
<li>Ability to follow guidelines for handling welded parts to avoid contamination and physical damage.</li>
<li>Experience with Manufacturing software/similar job tracking software.</li>
<li>Time Management.</li>
<li>Professional demeanor.</li>
</ul>
Physical Demands
The employee is occasionally required to stand and walk; lift and/or move up to 30 pounds. Specific vision ability is required which includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Company DescriptionAccumet Engineering Inc, is an industry-leading advanced processing manufacturer for new and legacy materials fabrication, precision laser services, and critical component assembly. 
<h3>Company Description</h3>
Accumet Engineering Inc, is an industry-leading advanced processing manufacturer for new and legacy materials fabrication, precision laser services, and critical component assembly.

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