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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Profit sharing</li>
</ul>
 This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities 
<ul>
<li>Perform a wide range of technical tasks including but not limited to:
<ul>
<li>OS installations, hardware diagnostics, and software setup</li>
<li>Structured cabling (including drilling, running, and dressing cables)</li>
<li>Telecom work (punch-downs, demarc extensions, etc.)</li>
</ul>
</li>
<li>Work independently across various environments: retail, medical, restaurant, and corporate</li>
<li>Maintain a high standard of professionalism with clients</li>
<li>Be on call and ready to respond to service requests within your territory</li>
</ul>
Preferred Skills &amp; Experience 
<ul>
<li>PC and printer troubleshooting experience (a strong plus)</li>
<li>At least 1 year of I.T. or Telecom experience, and one of the following:
<ul>
<li>A+ Certification</li>
<li>Network+ Certification</li>
<li>OR 5+ years verifiable field experience in I.T./Telecom</li>
</ul>
</li>
</ul>
Required Equipment &amp; Qualifications 
<ul>
<li>Reliable personal vehicle (Public transportation not accepted)</li>
<li>Valid drivers license</li>
<li>Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).</li>
<li>Laptop with Ethernet port</li>
<li>Smartphone with mobile hotspot</li>
<li>Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.</li>
<li>Punctual, courteous, and presentable</li>
</ul>
Compensation &amp; Perks 
<ul>
<li>Paid hourly while on site</li>
<li>1099 contractor position</li>
<li>Travel pay included (based on time travel; approx. 80-mile radius from home)</li>
<li>App-based tracking for job time and travel</li>
<li>Exposure to new and exciting technologies and clients</li>
<li>Opportunity to expand your skills and industry knowledge</li>
</ul>
About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Now Hiring IT and Telecom Field Technicians

<h3>Job Description</h3>
Job Description
 Now Hiring: Lead Engineer – Mechanical &amp; Civil Systems Location: Worcestor, MA (Hybrid, with occasional travel. Will assist with relocation) Employment Type: Full-time Work Authorization: Due to the nature of the projects, candidates must be a US Citizen or Permanent Resident of the United States.
We’re looking for a highly motivated Lead Engineer to manage and deliver small to mid-sized technical projects with a focus on mechanical and civil engineering systems. In this role, you'll take ownership of engineering analysis, design modifications, and failure investigations, while collaborating with cross-functional teams and clients. This is a great opportunity for an analytical thinker who excels in both field and office environments and thrives on solving complex engineering challenges.
 What You’ll Do:
<ul>
<li>
Perform engineering calculations and root cause analysis using client-provided data
</li>
<li>
Develop and refine plant design changes ensuring compliance with applicable codes and standards
</li>
<li>
Lead onsite implementation of system modifications and support field walkdowns
</li>
<li>
Evaluate pressure vessel and piping failures and recommend improvements
</li>
<li>
Analyze degradation mechanisms such as Flow-Accelerated Corrosion and MIC
</li>
<li>
Support geometry and structural evaluations of piping and supports
</li>
<li>
Communicate directly with clients and stakeholders, ensuring timely response to technical requests
</li>
<li>
Lead small engineering teams and contribute to successful project delivery
</li>
</ul>
✅ What You Bring:
<ul>
<li>
Bachelor's degree in Mechanical or Civil Engineering (MS or MBA is a plus)
</li>
<li>
Project management experience leading engineering teams (≤5 engineers) for power generation projects
</li>
<li>
PE license in any state (or PEng in Canada) required
</li>
<li>
Experience with FEA tools and stress analysis techniques
</li>
<li>
Familiarity with relevant codes and standards (ASME, AISC, etc.)
</li>
<li>
Experience with root cause and metallurgical failure analysis
</li>
<li>
Utility or field experience with complex mechanical systems (BWR/PWR experience a plus)
</li>
<li>
Proficient with tools like AutoCAD, AutoPIPE, and Microsoft Office
</li>
<li>
Strong communication, report writing, and client-facing skills
</li>
<li>
Willingness to travel occasionally for field assignments
</li>
</ul>
This role is ideal for an engineering professional who is hands-on, solutions-oriented, and ready to lead impactful projects from concept through execution.
 Ready to take the lead on challenging, high-value projects? Apply today!

Lead Engineer - Mechanical / Civil

<h3>Job Description</h3>
Job DescriptionDirector of Engineering – Call Center Boston, MA - Hybrid
Overview
We are excited to be expanding our Traveler Relations Center digital teams to support our growing call center. We are looking for a Director of Engineering who wants to play an integral role in driving technical change for our most important customer touch point, our call center. This role will be key in ensuring we maintain the high level of excellence for which we’re known in the travel space.
The Director of Engineering will be responsible for the strategy and execution of the research, creation, purchasing, and adoption of technologies to support our Call Center. A key piece of this will be exploring how we can leverage AI to help our call-center agents and provide the correct information to our passengers at the right moment. The ideal candidate will have experience leading multiple digital initiatives in a dynamic and fast-paced environment, a proven track record of delivering exceptional results through best practices in a high-performing team, and experience introducing new technologies, such as AI, into a call center’s workflow.
We offer a unique opportunity to be part of an already strong global brand and a chance to make your mark on it, leading the development of systems for both our internal and external customers.
With trips in nearly 100 countries, you’ll never run out of new places, people, and cultures to feed your wanderlust. From the Maasai warriors of Kenya to the tranquil temples of Japan, your work will consist of a staggeringly broad range of content, so it’s fair to say “bored” is not in our lexicon.
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, we’re a $600M global enterprise with 30 regional offices and over 2,000 associates. Since our founding, over two million Americans have traveled with our award-winning travel brands: Grand Circle Travel, Overseas Adventure Travel and Grand Circle Cruise Lines. Want to go places? Grand Circle Corporation is the place for you.
What you’ll do:
As a Director of Engineering, you will:
<ul>
<li>Grow your organization from inception to multiple delivery teams.</li>
<li>Directly manage and grow the leaders of multiple teams, and coach them to manage and develop their own direct reports.</li>
<li>Demonstrate technical leadership for the end-to-end delivery of Call Center solutions from technical design through development, vendor/partner analysis, automated testing, deployment, and ongoing maintenance/operations.</li>
<li>Create, review, and suggest improvements to requirements, solution designs and code reviews.</li>
<li>Oversee system uptime, performance, and compliance with industry standards (PCI, GDPR, etc)</li>
<li>Establish and drive a roadmap to increase the adoption of AI into the call-center workflow process through AI-driven search, chatbots, summarization, workflow automation, categorization, and others.</li>
<li>Help mentor, coach, and develop your team leaders responsible for implementing our Call Center components and their supporting services using technologies such as telephony, VoIP, CTI, IVR, and CRM integrations, C#, Docker, and others.</li>
<li>Demonstrated ability to align technology strategy with measurable business outcomes.</li>
<li>Continuously rethink and push the status quo, even when it challenges your/our established ideas.</li>
<li>Balance calculated risks, tradeoffs, and consequences in prioritizing and optimizing for sustainable time to value and high-quality engineering.</li>
<li>Provide ongoing support to internal customers and technical teams.</li>
<li>Partner with our process leaders to maintain and continuously improve agile delivery and engineering practices.</li>
</ul>
Requirements:
<ul>
<li>10+ years of experience in development, of which two years have been as manager of managers.</li>
<li>Experience in growing and defining an organization.</li>
<li>Experience in leading teams in designing and implementing solutions for a call center.</li>
<li>Ability to lead teams to architect scalable, performant, secure, and reusable solutions.</li>
<li>Experience in leading, coaching, and mentoring managers and developers; providing constructive feedback to help them improve.</li>
<li>Experience working with AI SaaS providers and implementing AI-driven process improvements such as automation, chatbots, search, etc.</li>
<li>Comfortable finding, evaluating, and negotiating with 3rd party vendors and partners.</li>
<li>Capability to communicate and collaborate across the wider organization, influencing decisions with and without direct authority and always with inclusive, adaptable and persuasive communication.</li>
<li>Being a passionate and engaged collaborator and communicator with the ability to influence partners and peers at different levels.</li>
<li>Bachelor's degree in computer science, related discipline, or equivalent experience</li>
<li>Agile/Scrum experience</li>
<li>Azure or other cloud platforms.</li>
<li>Should display a high degree of adaptability to become familiar with new technologies as needed and successfully manage the daily challenges of a technical environment.</li>
<li>Familiarity with call center compliance/security standards.</li>
<li>Proven success working in a fast-paced environment and within various-sized organizations.</li>
</ul>
We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.
Benefits
<ul>
<li>50% Discount on GCC trips</li>
<li>Robust healthcare benefits, including medical, dental, vision, and flex spending accounts</li>
<li>Generous Paid time off (PTO)</li>
<li>Paid holidays throughout the year</li>
<li>Company-paid life insurance</li>
<li>Paid short- and long-term disability insurance</li>
<li>401K Retirement Savings account</li>
<li>Discounted auto and renters insurance</li>
<li>Volunteer and philanthropy opportunities to give back in Boston and where we travel</li>
<li>Casual dress code every day</li>
</ul>
Why Join Us
<ul>
<li>Join a mission-driven company that values data-informed decision-making at every level.</li>
<li>Make a visible impact on traveler experience and contact center excellence.</li>
<li>Be a part of a culture that embraces transparency, accountability, and bold thinking.</li>
</ul>

Director of Engineering - Call Center

<h3>Job Description</h3>
Job Description
Job summary
Primary responsibilities will include, but not limited to, referencing &amp; retrieving master programs for new jobs; the set up and utilization of CNC programs to control platform orientation and movement; downloading the programs into applicable controllers, as well as the running of different computer numeric controlled (CNC) production equipment within the YAG/Metals Department.
Summary of essential job functions
<ul>
<li>Run Nd Yag lasers, as well as the use of shield gas (Argon, Helium, Nitrogen) to prevent visual discoloration when required.</li>
<li>Use one of three process parameters in welding: “pulse width” or “width”; “frequency” or “rate”; and “PFN” or “height”.</li>
<li>Knowledgeable of different materials for welding (i.e.: stainless steel; carbon steel; titanium; aluminum, etc.</li>
<li>Ability to set up jobs and determine the required fixture.</li>
<li>Follow established policies/procedures to ensure that appropriate steps are followed and completed, enabling to pass 1st and 2nd piece inspections.</li>
<li>Take heed to all necessary precautions when using Yag based machines; follow quality procedures and coordinate issues through appropriate channels. (i.e.) supervisors, managers, sales, QA.</li>
<li>Flexible enough to work on different products constantly</li>
<li>Work with minimum supervision</li>
</ul>
Minimum requirements:
<ul>
<li>Minimum 3 years’ experience.</li>
<li>Ability to read/understand blueprints.</li>
<li>Ability to read “G” Code; sets ups.</li>
<li>Microscope work (i.e.: light source inspections; microscope alignments).</li>
<li>Ability to use measuring devices; (i.e.) Verniers, Pin Gage, (CMM).</li>
<li>Operate CNC laser machines.</li>
<li>Understand Process Parameters.</li>
<li>Programming knowledge.</li>
<li>Ability to follow guidelines for handling welded parts to avoid contamination and physical damage.</li>
<li>Experience with Manufacturing software/similar job tracking software.</li>
<li>Time Management.</li>
<li>Professional demeanor.</li>
</ul>
Physical Demands
The employee is occasionally required to stand and walk; lift and/or move up to 30 pounds. Specific vision ability is required which includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Company DescriptionAccumet Engineering Inc, is an industry-leading advanced processing manufacturer for new and legacy materials fabrication, precision laser services, and critical component assembly. 
<h3>Company Description</h3>
Accumet Engineering Inc, is an industry-leading advanced processing manufacturer for new and legacy materials fabrication, precision laser services, and critical component assembly.

Laser Welder

<h3>Job Description</h3>
Job Description Technician, Field Svc II US-MA-Dedham Job ID: 33367 Type: Full-Time # of Openings: 1 Category: Field Service MA - Dedham (Boston) About the Role 
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? 
&nbsp;
If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. 
 Your Impact 
We’re actively seeking an individual to:
<ul>
<li>Diagnose basic mechanical, software, network, and system failures using established procedures.</li>
<li>Service and repair designated equipment to Canon standards and specifications.</li>
<li>Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. </li>
<li>Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.</li>
<li>Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.</li>
<li>Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.</li>
<li>Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.</li>
</ul>
 About You: The Skills &amp; Expertise You Bring 
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.&nbsp;
&nbsp;
We’re looking for a dedicated individual with:
<ul>
<li>HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.</li>
<li>A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.</li>
<li>The ability to travel (valid driver's license and acceptable driving record necessary).</li>
<li>The capability to work in a 24/7 environment, while performing shift work and on-call rotations.</li>
<li>Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.</li>
<li>Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).</li>
</ul>
We are providing the anticipated base salary range for this role: $21.50-30.75 Hourly&nbsp; This role is eligible for a transportation allowance.
 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at <a href="http://www.usa.canon.com" target="_blank">www.usa.canon.com</a> and connect with us on LinkedIn at <a href="https://www.linkedin.com/company/canonusa" target="_blank">https://www.linkedin.com/company/canonusa</a>. 
 Who We Are
 Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. 
What We Offer
 Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. 
And Even More Perks!
 -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation" target="_blank">https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensat…</a> We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>. #CUSA Posting Tags #li-rb1 #pm19 
PI6966d77288a6-25405-38192841

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