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<h3>Job Description</h3>
Job DescriptionOur energy system is on the brink of a major transformation, and we’re looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone! About the Position The Grant Associate is a key member of the fundraising team, providing essential support across grant development, research, funder relations, and development operations. This role contributes to writing and editing grant proposals and reporting materials, researching funding opportunities, managing grant-related data and systems, and helping communicate our impact. The Grant Associate also plays a central role in maintaining organized development records and supporting the team’s administrative processes. This position reports to the Associate Development Director. Please include a resume and a cover letter with your application. We will also ask all applicants to submit a writing sample and to briefly answer two job-related scenario questions. Benefits Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Phone/Internet Stipend Culture Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone — by helping people go solar, join together, and fight for their energy rights. SUN's values and culture At SUN, our culture is rooted in our people. We believe that meaningful work happens when everyone feels valued, supported, and empowered to bring their full selves to the table. Our organization is built on 5 core values of being people-centered, equitable, inclusive, action-oriented, and committed to continuous learning. These values guide not only what we do, but how we do it, through collaboration, curiosity, and care for each other and the communities we serve. We are proud to foster a workplace where diverse identities, perspectives, and experiences are celebrated. We prioritize employee well-being with flexible work environments, growth and development opportunities, and a strong sense of shared purpose. At SUN, we are more than a workplace, we’re a community that values people, embraces progress, and believes in doing the right thing. We are committed to a diverse and inclusive workplace, so if you're looking to be part of a mission-driven organization that truly invests in its team, but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. Responsibilities Job responsibilities include: Fundraising and Grant Development Support (50%): 
<ul>
<li>Write and edit letters of intent, proposals, and reports for funders.</li>
<li>Monitor new and relevant development opportunities, and programs in foundation, philanthropic, federal, state, and municipal funding for renewable energy fields that inform our work.</li>
<li>Develop templates for proposals and reports to ensure efficiency and consistency in grant submissions.</li>
<li>Work with the development team to research and identify prospective funders for multiple program areas and for unrestricted funding.</li>
<li>Conduct topical research related to new programs under development, and summarize findings for inclusion in proposals or strategic planning.</li>
<li>Collaborate across teams to support grant development and related organizational initiatives as needed.</li>
<li>Explaining and referencing nuanced renewable energy topics in proposals and reports, such as Distributed Power Plants, solar siting, net metering, rural electric cooperatives, and more to illustrate SUN’s value and impact. </li>
<li>Assist in preparing financial reports and invoices for grants.</li>
<li>Support and manage funder relationships by tracking and maintaining consistent positive communications with funders; set up, prepare for, and attend meetings with funders, and support relationship management in other ways as directed by the Development team. </li>
</ul>
Development Administration Support (40%) 
<ul>
<li>Maintain accurate, well-organized files and records of all grants ensuring compliance with reporting and contractual requirements.</li>
<li>Maintain systems and processes related to application tracking, charitable contribution intaking, and contact relationships.</li>
<li>Monitor and audit development data health within Salesforce, EveryAction, Dropbox, and our other platforms as it pertains to grant revenue and other opportunities.</li>
<li>Maintain up-to-date tracking of funding awards, deadlines, and contacts in Salesforce and Dropbox to support grant management and reporting.</li>
<li>Respond to staff requests for development-related materials.</li>
</ul>
Organization-wide administration (10%) 
<ul>
<li>Actively contribute to a workplace culture aligned with SUN’s values of equity, inclusion, continuous learning, action-oriented, and people-centered.</li>
<li>Show up fully for learning and planning and activities, including all-staff meetings, retreats, and strategy sessions. </li>
<li>Coordinate and work with external consultants as needed. </li>
<li>Facilitate meetings, prepare agendas, and take notes. </li>
<li>As a key member of the team, contribute to brainstorming, developing, and executing new ideas. </li>
<li>Manage your own regular administration, including timely submission of timesheets, receipts, reimbursements, scheduling, travel planning, and HR paperwork.</li>
<li>Other projects or tasks as assigned.</li>
</ul>
Work environment This position requires the ability to: 
<ul>
<li>Remain in a stationary position and work at a computer for extended periods</li>
<li>Travel occasionally by car and airplane to attend or support events, workshops and staff retreats</li>
<li>Stand for extended periods while supporting events and/or community outreach activities.</li>
</ul>
Required Qualifications 
<ul>
<li>Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials</li>
<li>Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language</li>
<li>Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly</li>
<li>Highly organized and detail-oriented, with excellent follow-through</li>
<li>Ability to manage multiple deadlines and priorities</li>
<li>Self-motivated, friendly, and collaborative</li>
<li>Commitment to SUN’s mission and theory of change</li>
<li>Ability to work remotely, with occasional travel, including traveling for fundraising meetings and events and two weeklong annual retreats in the United States or Puerto Rico</li>
</ul>
Preferred Qualifications 
<ul>
<li>Spanish-fluency</li>
<li>Experience with Salesforce, EveryAction, Instrumentl, Slack, Asana, CANTO, and Canva</li>
<li>Interest and experience in renewable energy, grassroots advocacy, or nonprofit fields</li>
<li>Experience with non-profit grant management </li>
</ul>
Benefits 
<ul>
<li>Hourly compensation of $24.76 - $29.72 based on experience</li>
<li>Fun, remote work environment</li>
<li>Flexible work hours</li>
<li>Generous paid leave, vacation and wellness time</li>
<li>Health (84% coverage for employees and dependents), vision, and dental insurance</li>
<li>Paid holiday on all federal holidays — plus the day after Thanksgiving, the week between Christmas and New Year’s Day off, and two additional days of your choice</li>
<li>$1,000/year professional development stipend</li>
<li>$50/month phone and internet stipend</li>
<li>401(k) retirement account with match after 1 year</li>
<li>Meaningful, impactful work</li>
</ul>
We anticipate accepting applications until the third week of December, with the first review of candidates next week. However, we encourage interested applicants to apply as soon as possible, as we may begin interviews on a rolling basis (first week of January). Applicants may redact or remove any information in your submitted materials (such as resumes, transcripts, certifications, or CVs) that could reveal your age, including your date of birth, school attendance dates, or graduation dates, and they will not be penalized for doing so. Requirements Minimum 2 years of experience in fundraising, grant development, or related roles, including experience drafting proposals, reports, or other funder-facing materials Exceptional writing and communication skills, with ability to translate technical or complex topics into clear, compelling language Proficient with Microsoft Office Suite and Google Docs, and able to learn new platforms quickly Highly organized and detail-oriented, with excellent follow-through Ability to manage multiple deadlines and priorities Self-motivated, friendly, and collaborative Commitment to SUN’s mission and theory of change Knowledge in: Computer skills Equal Opportunity Employer We’re an equal opportunity employer and value diversity at our organization. SUN welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, veterans, and those with a non-traditional education. We're an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. SUN is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. We will provide reasonable accommodations throughout the application, interview, hiring process, and work environment as required by law. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:jobs@solarunitedneighbors.org" target="_blank">jobs@solarunitedneighbors.org</a> so we can make the necessary arrangements. All requests will be handled confidentially. Requisition #cmit82gi4jbvu0jo5pnbjxr3l

Grant Associate - Virtual/Remote

<h3>Job Description</h3>
Job Description
POSITION SUMMARY
This role serves as the central owner of both the legacy ERP system and the company’s digital manufacturing ontology within Palantir Foundry. The position combines hands-on administration of ERP configuration, master data, workflows, and integrations with the design and governance of scalable data models that represent real-world operations in the digital twin. You’ll work closely with production, engineering, planning, finance, and Palantir FDEs to ensure accurate data flow, system reliability, and meaningful operational insights. This opportunity is ideal for someone who enjoys bridging shop-floor processes with advanced digital systems, driving upgrades, improving data quality, and enabling real-time visibility, scheduling, and traceability across the organization.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
<ul>
<li>Serve as the primary configuration administrator and subject-matter expert for the legacy ERP system.</li>
<li>Manage system configuration, master data integrity, BOMs, routings, work centers, and cost structures.</li>
<li>Develop and maintain ERP workflows supporting machining, welding, assembly, inspections, procurement, and material traceability.</li>
<li>Lead ERP upgrades, module implementations, and integration work with external tools </li>
<li>Troubleshoot ERP issues and coordinate with vendors and internal IT when needed.</li>
<li>Maintain and coordinate configuration control over UI and data usage changes.</li>
<li>Provide training, documentation, and user support across production, engineering, planning, and finance.</li>
<li>Own the creation, refinement, configuration control and maintenance of the GSM ontology objects used within Palantir Foundry.</li>
<li>Build clear, accurate, and scalable data models that map company operations, resources, processes, and product structures into the digital twin.</li>
<li>Partner with Palantir Forward Deployed Engineers on model logic, pipelines, and ontology best practices.</li>
<li>Maintain data dictionaries, object definitions, and governance rules.</li>
<li>Ensure bi-directional health between the ERP system and GSM objects (e.g., via APIs, pipelines, or manual validation).</li>
<li>Translate shop-floor processes into digital representations that support real-time visibility, schedule execution, and quality traceability.</li>
<li>Define relationships between ERP data and operational metrics,</li>
<li>Support the rollout of digital work instructions, production dashboards, and predictive insights.</li>
<li>Design, develop, and maintain operational, quality, and financial KPIs within both the ERP system and the Palantir digital twin environment.</li>
<li>Partner with department leads to establish KPI definitions, calculations, and data sources.</li>
<li>Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance.</li>
<li>Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM.</li>
<li>Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors.</li>
<li>Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and staff, collaborating with them to accomplish shared purposes and goals.</li>
<li>Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.</li>
</ul>
Requirements
<ul>
<li>Strong ERP expertise (configuration, master data, BOMs, routings, cost structures, workflows)</li>
</ul>
<ul>
<li>Strong foundation in Python (PySpark experience desired by not required)</li>
<li>Data modeling proficiency (ontology design, object definitions, data dictionaries)</li>
<li>Systems thinking (understanding how ERP + Foundry + shop-floor systems interconnect)</li>
<li>Technical troubleshooting skills (root-cause analysis, integration issues, data quality problems)</li>
<li>Experience with integrations/APIs (ensuring bi-directional data flow and system health)</li>
<li>Process modeling ability (mapping physical operations to digital representations)</li>
<li>Collaborative (works closely with engineering, production, planning, finance, FDEs)</li>
<li>Stakeholder alignment (keeps ERP users, IT, vendors, and data teams coordinated)</li>
</ul>
AAP/EEO STATEMENT
Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, pregnancy, national origin, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment.
Benefits
<ul>
<li>Paid time off</li>
<li>Floating holidays</li>
<li>Paid holidays</li>
<li>401(k)</li>
<li>401(k) company matching</li>
<li>Dental &amp; Vision insurance (Company paid)</li>
<li>Employee assistance program</li>
<li>Flexible spending account</li>
<li>Competitive health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Referral program</li>
</ul>

Business Systems & Ontology Lead

<h3>Job Description</h3>
Job Description
For more than 70 years, Senior Metal Bellows has been pushing the limits of innovation—designing and building custom-engineered metal bellows for industries that demand the best: aerospace, defense, energy, and beyond.
We’re not just making parts—we’re making solutions no one else can. And we want you to be part of it.
You'll be the final checkpoint before our products hit the field — testing, troubleshooting, and making sure everything performs to perfection.
<ul>
<li>
Set up and run functional tests on precision bellows, assemblies, and finished parts
</li>
<li>
Read technical drawings and work instructions like a pro
</li>
<li>
Use mechanical tools and test equipment to ensure parts meet specifications
</li>
<li>
Identify and work to correct issues
</li>
<li>
Keep quality and productivity at the forefront of everything
</li>
<li>
Use basic computer systems for data entry and job tracking
</li>
<li>
Support your team — train others, share knowledge, and raise the bar
</li>
<li>
Strong mechanical aptitude with hands-on problem-solving skills
</li>
<li>
???? Proficient in reading and interpreting technical prints and schematics
</li>
<li>
???? Capable of following written instructions accurately and efficiently
</li>
<li>
???? Exceptional attention to detail to ensure quality and safety standards are met
</li>
<li>
???? Knowledge of hydraulic plumbing systems, including hoses, valves, and regulators
</li>
<li>
⚙️ Experience working safely with high-pressure systems exceeding 6,000 PSI
</li>
<li>
???? Skilled in reading and interpreting analog pressure gauges
</li>
</ul>
Why Work Here?
Because we’re not just another manufacturing plant.
At Senior Metal Bellows, we:
<ul>
<li>Foster collaboration and innovation</li>
<li>Believe in respect, trust, and excellence</li>
<li>Work hard—but take pride in doing things the right way</li>
<li>Are part of a global company (Senior plc) with opportunities across 12 countries</li>
</ul>
You’ll love our convenient location just off Route 95 in Sharon, MA, our welcoming team, and our long-standing reputation for quality and innovation.
️ Build Something Bigger With Us.
If you're ready to roll up your sleeves, make things happen, and grow your skills in a team that values you—we're ready for you.
???? Apply now and take the first step toward a career you can be proud of.
All your information will be kept confidential according to EEO guidelines.
Hourly Rate Range: $23.00 - $28.00 with a 15% differential for 2nd shift. Final rate will be determined by relevant experience, skills, and qualifications.
Access to our facility (and, therefore, employment) is restricted under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR) to U.S. Citizens, lawful permanent residents of the United States and properly-licensed foreign persons.

Functional Test Technician - 2nd shift

<h3>Job Description</h3>
Job Description
Job Title: Digital Photography Instructor (Part Time)

General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital photography instructional sessions.

Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital photography skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital photography.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital photography experience.

Digital Photography Instructor (Part Time, In-Person)

<h3>Job Description</h3>
Job Description

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.

Veradigm Provider
Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.
Our healthcare provider solutions help practices to:
<ul>
<li>Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements</li>
<li>Improve practice financial performance and take advantage of the benefits of health information technology innovations</li>
<li>Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions</li>
<li>Get patients all their specialty medications faster and more easily</li>
</ul>
Overview
The Principal Technical Program Manager is responsible for developing program strategy in alignment with the organization's long-term vision with minimal oversight. This strategic role will lead our API initiatives and drive compliance with critical regulatory requirements. You will collaborate with development teams to build features, functions, and APIs that drive exceptional product experiences and high value for our clients. As a Principal TPM, you will own communication across teams, eliminate execution risks, and be accountable for outcomes across various Veradigm products, with an explicit focus on Interoperability and foundational capabilities that power our healthcare technology ecosystem.
ResponsibilitiesTechnical Leadership &amp; Product Goals
<ul>
<li>Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements</li>
<li>Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations.</li>
<li>Drive data-driven decision making to build compelling business cases and prioritize initiatives.</li>
<li>Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value.</li>
<li>Proactively identify opportunities for system improvement and lead initiatives to address technical gaps.</li>
<li>Establish API governance frameworks and best practices across the organization.</li>
</ul>
Program Management &amp; Execution
<ul>
<li>Drive cross-functional development and product launches from concept to delivery in an Agile software development environment.</li>
<li>Manage comprehensive API roadmaps and backlog prioritization with business acumen.</li>
<li>Identify and manage feature trade-offs based on business value and technical feasibility.</li>
<li>Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics.</li>
<li>Develop and track key performance indicators for API adoption, performance, and business impact.</li>
<li>Create and maintain program schedules, ensuring timely delivery against milestones.</li>
</ul>
Cross-Functional Communication
<ul>
<li>Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation.</li>
<li>Translate and communicate complex technical concepts for non-technical audiences.</li>
<li>Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams.</li>
<li>Influence without authority across organizational boundaries</li>
<li>Facilitate technical discussions between diverse stakeholders to drive consensus.</li>
</ul>
Technical Expertise
<ul>
<li>API Knowledge &amp; Strategy: Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively. Coordinate documentation efforts and guide teams in creating consistent, developer-friendly API experiences while aligning with business objectives.</li>
<li>Security Framework Understanding: Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts. Communicate security requirements effectively between technical teams and stakeholders to meet healthcare data protection standards.</li>
<li>Architectural Awareness: Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems. Understand how these architectural choices impact program timelines, integration efforts, and operational considerations.</li>
<li>Data &amp; Analytics Literacy: Utilize SQL knowledge to extract and analyze data relevant to program management. Work effectively with data teams using tools like Snowflake and Power BI to track program metrics, validate requirements, and make data-driven decisions throughout the product lifecycle.</li>
<li>DevOps Process Knowledge: Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure. Coordinate release planning and ensure proper testing, deployment, and monitoring practices are incorporated into program timelines.</li>
<li>Technical Collaboration: Partner effectively with principal engineers and technical leads on complex initiatives. Translate between technical and business domains to facilitate productive discussions, resolve roadblocks, and ensure technical decisions align with program objectives.</li>
</ul>
Leadership &amp; Team Development
<ul>
<li>Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge.</li>
<li>Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge</li>
<li>Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches.</li>
<li>Track and analyze program metrics to report progress against key objectives to executive stakeholders.</li>
<li>Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward.</li>
<li>Foster a collaborative environment that encourages innovation and continuous improvement within technical teams.</li>
<li>Advocate for API-first thinking and interoperability standards across the organization.</li>
</ul>
QualificationsRequired
<ul>
<li>Bachelor's Degree </li>
<li>10+ years of demonstrated success in technical program management, with 2-3 years at the expert level</li>
<li>Strong technical background with demonstrated expertise in API development and management</li>
<li>Experience in an Agile environment with proven ability to drive the Software Development Lifecycle</li>
<li>Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences</li>
<li>Experience creating technical documentation, including sequence/workflow diagrams</li>
<li>Strong bias for action with a track record of initiative and innovation</li>
<li>Proven ability to manage complex technical programs with multiple stakeholders</li>
</ul>
Preferred
<ul>
<li>Healthcare technology experience, particularly with EHR systems</li>
<li>Experience with healthcare interoperability standards (FHIR, HL7)</li>
<li>Experience with regulatory compliance in healthcare (ONC, HIPAA)</li>
<li>Familiarity with AWS and cloud architecture</li>
<li>Experience with data analytics tools (Snowflake, Power BI)</li>
<li>History of successful mentorship and team development</li>
</ul>
What We're Looking For
We seek a curious, hungry self-starter who is both a strategic thinker and a hands-on doer. You should be passionate about solving complex technical challenges in healthcare, comfortable working with highly technical teams, and able to identify gaps and take initiative independently. Your ability to translate technical requirements, mentor team members, and drive results with minimal oversight will be critical to succeed in this role. This position offers the opportunity to significantly impact healthcare technology solutions that serve providers and patients nationwide.

Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
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Principal Technical Program Manager (API Development)- Remote

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 IT Technician (Level 1 and Level 2)Full-time Location: Northampton, MA Pay Range: $20-25/hour Schedule: Monday - Friday 9a-5p ServiceNets IT Department is hiring IT Technicians to support our programs across Western Massachusetts. These positions are hands-on, customer-facing roles ideal for people who want to build practical IT experience and advance their careers while supporting a mission-driven organization. Regular travel to multiple sites is required; mileage is reimbursed. Key Responsibilities: Depending on experience, technicians will handle responsibilities such as: 
<ul>
<li>Supporting desktops, laptops, printers, mobile devices, and common software</li>
<li>Responding to help desk tickets and assisting users with account access, MFA, and troubleshooting</li>
<li>Setting up workstations, peripherals, and basic network connections</li>
<li>Documenting work accurately and escalating issues when needed</li>
<li>Handling more advanced tasksescalated workstation issues, basic networking, VoIP setup, equipment replacementsfor those operating at a Level 2 capacity</li>
<li>Assisting with site setups, moves, and equipment upgrades</li>
<li>Building new skills through structured, hands-on training designed to support long-term career growth</li>
</ul>
Qualifications: Placement as Level 1 or Level 2 is based on technical ability as well as demonstrated maturity, customer service strength, communication skills, and the ability to work effectively as part of a team. Level 1 Profile: 
<ul>
<li>Strong communication and customer service skills</li>
<li>Foundational knowledge of Windows, Microsoft 365, and hardware</li>
<li>Willingness to learn, follow guidance, and grow within the department</li>
</ul>
Level 2 Profile: 
<ul>
<li>Proficiency with Windows, Microsoft 365, networking basics, VoIP, and escalated troubleshooting</li>
<li>Steady communication, sound judgment, and reliable teamwork</li>
<li>Ability to work independently when needed</li>
</ul>
Required for All Applicants: 
<ul>
<li>Valid drivers license and reliable transportation</li>
<li>Ability to lift and carry computer equipment</li>
<li>Professional, customer-service-focused approach</li>
</ul>
Why Join ServiceNet IT? 
<ul>
<li>Hands-on work across diverse environments</li>
<li>Training and mentorship to help you grow your career</li>
<li>Clear internal advancement pathway</li>
<li>Supportive, steady team culture</li>
<li>Work that directly supports human-services programs across the region</li>
</ul>
Benefits: 
<ul>
<li>Generous PTO (time-off) package. </li>
<li>Comprehensive health and dental insurance plans. </li>
<li>Life insurance and long-term disability insurance. </li>
<li>403(b) retirement plan. </li>
<li>Tuition remission for eligible classes. </li>
<li>Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. </li>
<li>Opportunities for career development and advancement. </li>
<li>And much more </li>
</ul>
About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet <a href="https://www.servicenet.org/" target="_blank">https://www.servicenet.org/</a> ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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