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<h3>Job Description</h3>
Job Description
Front Desk Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services, both for guests and Associates. This role will assist with training in new Front Desk Agents and will also serve in a Front Desk Agent capacity themselves, responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Primary responsibilities include: focused training of front desk Associates, registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent required with College course work in related field preferred</li>
<li>Experience in a hotel or a related field preferred, especially a role with leadership experience</li>
<li>Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests</li>
<li>Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers</li>
<li>Must be able to convey information and ideas clearly</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately</li>
<li>Must work well in stressful, high pressure situations</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary</li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions</li>
<li>Must maintain composure and objectivity while under pressure</li>
</ul>
JOB RESPONSIBILITIES:
<ul>
<li>Approach all encounters with guests and associates in a friendly, service oriented manner</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)</li>
<li>Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel</li>
<li>Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations</li>
<li>Maintain a friendly and warm demeanor at all times</li>
<li>Conducts thorough orientation for other Front Desk Agents</li>
<li>Attentively assists with higher-level concerns and/or questions from guests or Associates</li>
<li>Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards</li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met</li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner.</li>
<li>Answer guest inquires about hotel service, facilities and hours of operation</li>
<li>Answer inquires from guests regarding restaurants, transportation, entertainment, etc.</li>
<li>Establish and maintain good communications and team work with fellow associates and other departments within the hotel</li>
<li>Follow all Aimbridge Hospitality credit policies</li>
<li>Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates</li>
<li>Obtain all necessary information when taking room reservations and follow rate quoting scenario</li>
<li>Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology</li>
<li>Have knowledge of and assist in emergency procedures as required</li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner</li>
<li>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system</li>
<li>Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other associates</li>
<li>Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms</li>
<li>Use proper two-way radio etiquette at all times when communicating with other associates</li>
<li>Attend meetings as required by management</li>
<li>Perform any other duties as requested by management</li>
<li>Access to back of house areas of the hotel and sensitive information</li>
<li>Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank</li>
<li>Interact and occasionally have unsupervised contact with guests and/or colleagues</li>
<li>Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets</li>
<li>Drive safely on behalf of the company for business reasons</li>
<li>Maintain a high level of trust and responsibility</li>
<li>Represent the company with certain level of reputation and good character as well as exercise sound judgement</li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
 Application deadline for Colorado positions:

Candlewood Suites Boston North Shore Danvers - Front Desk Lead

<h3>Job Description</h3>
Job Description
Join our Team as a Safety and Security Officer
About Us: 
As a Safety and Security Officer, you play a crucial role in creating a safe and welcoming atmosphere for our valued hotel guests and dedicated staff. You will be at the forefront of maintaining security by monitoring our premises, delivering top-notch customer service, and swiftly addressing any security issues that may arise. 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Engage proactively with guests and team members to ensure a secure environment that prioritizes their safety and well-being. </li>
<li>Maintain keen observation skills to identify potential security threats. </li>
<li>Provide friendly and service-oriented interactions with guests. </li>
<li>Demonstrate proficiency in implementing essential security protocols and procedures. </li>
<li>Handle challenges and concerns promptly and effectively with solutions that uphold our commitment to safety and excellence. </li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>High School diploma or equivalent. </li>
<li>Previous experience in a safety and security role or a related field is preferred but not required. </li>
<li>Certificate of Completion in Safety and Security Training and/or State Security License, to include applicable background checks, per State requirements. </li>
<li>CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS. </li>
<li>AHLA Certified Lodging Security Officer certification completed within 30 days of hire. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England dcor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
 Application deadline for Colorado positions:

Charles Hotel In Harvard Square - Safety & Security Officer

<h3>Job Description</h3>
Job DescriptionJob Description -&nbsp;The Guest Relations Representative "GRR" is responsible for greeting, verifying ID’s, and allowing entry of customers into the retail dispensary sales floor while maintaining compliance at all times. The GRR will provide direction and information to customers and visitors of the company’s products, specials, services, and events. Guest Relation Reps work with direct supervision of Retail Leadership and reports directly to the General Manager.Core Tasks and Responsibilities -
<ul>
<li>Verifying government-issued photo ID’s by using a scanning device to scan valid government issued photo IDs. to ensure 21+ entry.&nbsp;&nbsp; </li>
<li>Answer incoming phone calls, check voicemails, may monitor company’s customer service email account. </li>
<li>Being the face of the company, provide information to customers as they enter about the company’s products, specials, services, and events. </li>
<li>Alerts retail leadership of incoming deliveries using the appropriate Walkie Talkie code.</li>
<li>Maintain awareness of parking lot and main entrance activity and report any suspicious activity to the manager on duty on the same day the activity is witnessed.</li>
<li>Communicate with LRP personnel via Walkie Talkie to maintain customer traffic flow, minimize wait times, and maximize sales and customer satisfaction.</li>
<li>Direct visitors or vendors to the appropriate entrance (visitors or vendors must sign in the appropriate logbook, wear a visible guest badge, and be always accompanied by LRP personnel).</li>
<li>Direct solicitors or unplanned communicators or visitors to contact the company’s general customer service email, or if job seeking, provide Careers business cards and/or direct to the LRP Careers page found on our website.&nbsp; </li>
<li>Maintain the confidentiality of all LRP employees at all times.</li>
<li>Maintain organization and cleanliness of GR, including the GR bathroom.</li>
<li>Monitor surveillance cameras to assist with the maintenance of customer traffic flow.</li>
<li>Receives incoming package deliveries that are delivered to the front door and communicates the appropriate Walkie Talkie code to Retail Leadership.</li>
<li>Report customer requests to Retail Leadership when applicable, and contact customers to communicate previous requests, if applicable.&nbsp; </li>
<li>Report customer complaints to Retail-Leadership promptly.</li>
<li>Maintain awareness of customer input and suggest changes to Retail-Leadership to improve services or products.</li>
<li>Contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks.</li>
<li>Maintain knowledge of all LRP products and services.&nbsp; </li>
<li>Maintain an in-depth industry wide knowledge of products and strains in Massachusetts. </li>
<li>Maintain a continuous state of alertness to ensure the highest safety standards for customers, fellow employees, products, and the facility.</li>
<li>Maintain accurate and up-to-date knowledge on state and local laws pertaining to adult-use marijuana and dispensing adult-use marijuana.</li>
<li>Follow established LRP policies and procedures at all times.</li>
<li>Additional duties as assigned.</li>
</ul>
&nbsp;Education and Experience -
<ul>
<li>High School Diploma, GED or equivalent required.</li>
<li>College degree preferred.</li>
<li>At least 2 years of proven customer service experience or related experience is required.</li>
<li>Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel required.</li>
<li>Experience with Dutchie or other Seed-to-Sale POS experience is a plus.</li>
<li>Adult-Use Massachusetts Retail cannabis industry experience preferred.</li>
<li>Multilingual abilities to assist a diverse customer base is a plus.</li>
</ul>
Physical Requirement/Work Environment –
<ul>
<li>Retail store work environment.</li>
<li>Must be able to work without leaving workstation excessively outside of regular break.</li>
<li>Must have the ability to perform work related activities for shift duration including repetitive motions and use of hands.</li>
<li>This job function may include sitting or standing for extended periods of time, as well as stooping, bending over, and/or crouching.</li>
<li>Must be able to lift, carry, and balance up to 15 pounds.</li>
</ul>
Knowledge –
<ul>
<li>Administrative&nbsp;— Knowledge of administrative tasks. </li>
<li>Computer Software&nbsp;— Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel.</li>
<li>Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.</li>
</ul>
Skills -
<ul>
<li>Superior customer service skills, including telephone etiquette.</li>
<li>Excellent organizational, attention to detail, and analytical skills.</li>
<li>Strong written and verbal communication skills.</li>
<li>Ability to multi-task and adjust to shifting priorities in a fast-paced environment.</li>
<li>Commitment to learning and continuous development.</li>
<li>Active Listening&nbsp;— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li>
<li>Service Orientation&nbsp;— Actively looking for ways to help people; service-oriented.</li>
<li>Critical Thinking&nbsp;— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li>
<li>Complex Problem Solving&nbsp;— Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</li>
<li>Time Management&nbsp;— Managing one's own time and the time of others and multitasking.</li>
<li>Monitoring&nbsp;— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.</li>
</ul>
Abilities -
<ul>
<li>Ability to learn new computer software.</li>
<li>Ability to educate consumers and connect with customers. </li>
<li>Fluent in the English language, both verbal and written.</li>
<li>Ability to adapt with software updates and procedures.</li>
</ul>
Additional Requirements –
<ul>
<li>Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.</li>
<li>Ability to work on holidays outside of Christmas Day and Thanksgiving Day.</li>
<li>Reliable transportation.</li>
</ul>
Job Information: Title:&nbsp; Guest Relations Representative Industry:&nbsp; Adult-Use Cannabis (MA) Pay Rate:&nbsp; $18.00/hour&nbsp; Location:&nbsp; Dracut, MA Status:&nbsp; Full-time (approx. 30-32 hours/week) Pay Type:&nbsp; Hourly Pay Status:&nbsp; Non-exempt Schedule: TBA Commitment to Diversity, Equity and Inclusion: Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations. Check Out Our Website:&nbsp;<a href="https://lazyriverproducts.com/about/" target="_blank">https://lazyriverproducts.com/about/</a> And Of Course, Don't Miss Out on all of our Amazing Deals&nbsp;👀&nbsp;Check Out our Menu
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Guest Relations Representative

<h3>Job Description</h3>
Job Description
 
Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar.
About us:
Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point.
After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas.
Culture:
We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: 
<ul>
<li>Driven: We are goal-oriented and results focused</li>
<li>Outgoing: We are passionate about our team and clients in everything we do</li>
<li>Problem Solving: We are scrappy problem solvers considering every option</li>
<li>Enthusiastic: We are warm and lead with positivity</li>
<li>Self-Aware: We understand our impact on others</li>
<li>Trustworthy: We are dependable and depended upon. We are strongest when we work together</li>
</ul>
Role: 
Glowbar is seeking a Studio Guide
Responsibilities include (but are not limited to):
Care for clients:
<ul>
<li>Create a safe space for clients to navigate through our modern experience</li>
<li>Guide clients through check-in and retail check-out</li>
<li>Provide a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment</li>
<li>Provide clients with product knowledge and at-home routine suggestions</li>
<li>Email/text clients to assist in appointment booking/rebooking, follow up, and offering to answer any last-minute questions</li>
</ul>
Care for our team:
<ul>
<li>Provide feedback to management on progress and challenges, paired with suggestions </li>
<li>Collaborate with estheticians on opportunities to improve the experience to better support and inform clients</li>
<li>Assist Management in daily studio tasks and projects</li>
<li>Maintain front of studio retail inventory &amp; operating supplies on regular intervals</li>
<li>Enhance and uphold standards, policies &amp; procedures through various means of communication</li>
<li>Assist with social media on an as-needed basis</li>
<li>Participate in events onsite/offsite</li>
</ul>
As a Studio Guide, you excel at and embody the below qualities: 
<ul>
<li>Dedication to helping people </li>
<li>Exemplary team player</li>
<li>An entrepreneurial and positive spirit</li>
<li>Value honesty and integrity in the workplace</li>
<li>Commitment to improving personal performance</li>
<li>Professionalism and pride in your place of work</li>
<li>Excellent communication skills</li>
<li>Knowledge of how to market and bring existing and new clients coming back</li>
</ul>
Qualifications:
<ul>
<li>1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service</li>
<li>Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability</li>
<li>Full-time requires 5 days of open availability, including both weekend days</li>
<li>Part-time requires 3 days of open availability, including one weekend day</li>
<li>Weekend only requires open availability Saturday and Sunday every week</li>
<li>Must love hospitality and interacting with customers</li>
<li>Must have the ability to prioritize and multi-task within a fast-paced environment</li>
<li>Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients</li>
<li>Passion for beauty, skincare, learning and trying new things every day!</li>
</ul>
Working Conditions:
 At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role:
<ul>
<li>Frequent standing, walking, and movement throughout the entire shift</li>
<li>Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies</li>
<li>Climbing up and down stairs during shift operations</li>
<li>Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary)</li>
<li>Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas</li>
<li>Performing operational tasks such as restocking, organizing supplies, and light cleaning</li>
<li>Required to work weekends, evenings and holiday to support our client demand</li>
</ul>
Perks we are really proud to offer:
Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include…
<ul>
<li>Medical, dental and vision insurance largely paid for by Glowbar</li>
<li>Paid Time Off</li>
<li>Paid Sick Leave </li>
<li>Paid Holidays</li>
<li>Short and Long Term Disability Insurance</li>
<li>Life Insurance</li>
<li>Commuter benefits</li>
<li>Accident and Critical Illness Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Annual Glowbar Membership with 2 guest passes</li>
<li>Employee discounts on retail product</li>
<li>Community giveback</li>
<li>Friends and family discounts</li>
<li>Team member referral bonuses</li>
<li>Career advancement and continuing education opportunities </li>
<li>Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more</li>
</ul>
Comp: $16-17 per hour

Chestnut Hill Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!
Job Specifications:
<ul>
<li>Starting Wage: $20/hr</li>
<li>Employment Type: Winter Seasonal 2025/2026</li>
<li>Shift Type: Part Time hours available</li>
<li>Minimum Age: At least 16 years of age</li>
<li>Housing Availability: Yes</li>
</ul>
Job Responsibilities:
<ul>
<li>Meet and greet guests while displaying positive guest service.</li>
<li>Commit to guest satisfaction and assume responsibility for guest care and solving problem</li>
<li>Answer guest questions by becoming a resort operations and services expert.</li>
<li>Assist other departments as needed, including ticket scanning, ticket sales, activities operations.</li>
<li>Clearing the base area may be a part of your role</li>
<li>Other duties as assigned</li>
</ul>

Job Requirements:
<ul>
<li>Ability to stay enthusiastic and perform well when busy</li>
<li>Ability to work outside, on your feet, in all weather conditions for long periods of time</li>
<li>Ability to work weekends and holidays</li>
<li>Previous guest service experience preferred</li>
</ul>
A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:
<ul>
<li>Mountain Activities</li>
<li>Retail Rental operations</li>
<li>Food and Beverage Support</li>
<li>Ticket sales or scanning</li>
<li>Lift Operations</li>
<li>Base Area Operations.</li>
</ul>
The expected pay range is&nbsp;$20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;512186 Reference Date:&nbsp;10/18/2025&nbsp; Job Code Function:&nbsp;Guest Services&nbsp;

Guest Services Attendant

<h3>Job Description</h3>
Job Description
The position is responsible for driving sales performance and related metrics of the associated territory to maximize company revenue. This is an outside sales position. The Hotspot Team Lead is accountable for all activities and Account Executives in Woburn, MA, contributing to the success of Retailers in his/her area of responsibility, including but not limited to: sales volume, dealer inventory levels, training, relationship building, merchandising, small business consulting, and brand advocacy in a retail environment.
Through the Hotspot Team Lead’s effort in reinforcing, the goal is to grow the customer activation and replenish activities of the Retailers who are: actively promoting Lycamobile, sufficiently inventoried, properly merchandised, knowledgeable of Lycamobile products and services, and selling Lycamobile as a primary brand in the store’s portfolio. These Retailers are both Independent and National.
Responsibilities:
· Drive company revenue
· Increase customer’s activations (sales by dealer to customers) in the assigned territory
· Grow the distribution and ensure the Retailers have an adequate supply of stock &amp; merchandising/marketing materials
· Educate and train Retailers on service offerings, systems and processes
· Maintain and build relationships with store personnel
· Improve the customer experience within the retail environments
· Report daily activity, store level conditions, trends, and competitive data
· Provide feedback on Retailer and consumer interactions
· Develop, implement, and maintain a business plan for the designated region, driving measurable results for stores
· Conduct store visits and phone call within region
· Continue to expand sales through establishing and maintaining Retailer contacts through potential new Retailer leads that they see while out in the field or by getting referrals from existing Retailers
· Strengthen brand awareness in the channel through merchandising, display maintenance
· Must take measurements for custom Branding requests
Skills and Requirements:
· At least 2-5 years wireless retail sales or training experience (strongly preferred)
· High school diploma or equivalent
· Any combination of education and experience
· Highly self-motivated and independent team player
· Prior success meeting performance goals and requirements (prepaid wireless industry experience preferred)
· Ability to take initiative and problem solve
· Attention to detail and ability to multitask
· Strong organizational skills with ability to coordinate and direct projects
· Excellent verbal, written and presentation skills
· Proficient in Microsoft Office, including Excel, Outlook, Word and PowerPoint
· Ability to work non-traditional hours to participate in evening and weekend events
· Valid driver’s license (at least 2 years in the US)
· Bi-lingual English &amp; Spanish preferred
About Lycamobile:
The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries.
Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.
Company DescriptionAbout Lycamobile: The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries. Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression. 
<h3>Company Description</h3>
About Lycamobile:\r\n\r\nThe world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\r\n\r\nLycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Hotspot Team Lead

<h3>Job Description</h3>
Job Description
Job Title- Workplace Expereince Coordinator
Shift Times: M-F: 8AM-5PM-(1 hour lunch) or 8:30-5 (30 min lunch).
Location- Lexington, MA 02421
Summary:
<ul>
<li>This position is responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support for teams managing and directing services. Services may be directly performed by the company, or third-party service providers in collaboration with this position.</li>
</ul>
<ul>
<li>Looking for someone with good customer service skills who can handle some pressure, keeping things confidential and ensuring that they can communicate well with me and the workplace services team.</li>
</ul>
Daily Responsibilities:
 Welcoming client and guests, customer service and client facing attitude
 Assisting with front desk, reservations, vendor escorting, ID/badge administration
 Receiving and shipping packages 
 Pantry stocking 
 Printers operating and set up 
 Assisting in any office changes, coordination 
 Work order management/submission- based on building maintenance requests 
 Open to constructive feedback and situational adaptability needed based on manager advisement Dealing with problem solving in situations and being solution driven
Must Haves- Required Qualifications
 High School Diploma or GED with up to 2 years of job-related experience.
 Ability to follow basic work routines and standards in the application of work.
 Communication skills to exchange straightforward information.
 Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
 Strong organizational skills with an inquisitive mindset.
 A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred 
 Restaurant/Hotel-hospitality experience
Core Responsibilities:
<ul>
<li>Greet visitors, issue passes, and follow security procedures.</li>
<li>Act as the first point of contact for workplace service inquiries.</li>
<li>Coordinate and support conference rooms, events, and AV needs.</li>
<li>Handle onboarding for employees and service providers.</li>
<li>Manage office services: mail, supplies, food, janitorial, and maintenance.</li>
<li>Support invoice processing, travel bookings, and expense reports.</li>
<li>Organize on-site events and meeting setups.</li>
<li>Assist with moves, adds, changes (MAC) and furniture resets.</li>
<li>Maintain vendor relationships and contract compliance.</li>
<li>Ensure databases and digital tools are accurate and updated.</li>
<li>Respond to employee complaints and provide customer service solutions.</li>
<li>Contribute to business continuity planning.</li>
</ul>
Administrative &amp; Technical Skills:
<ul>
<li>Use Microsoft Office (Word, Excel, Outlook, SharePoint, etc.).</li>
<li>Manage documents and SharePoint sites.</li>
<li>Track and process service billings.</li>
<li>Provide general admin support to leadership.</li>
<li>Interpersonal &amp; Communication Skills:</li>
<li>Communicate clearly with employees, guests, and vendors.</li>
<li>Comfortable engaging with new people; friendly and approachable.</li>
<li>Present to groups and create routine reports.</li>
<li>Other Requirements:</li>
<li>Basic financial and problem-solving skills.</li>
<li>Willingness to lift up to 50 lbs and assist with warehouse tasks.</li>
<li>Adaptability to new tech tools and digital platforms.</li>
<li>Strong service mindset with a collaborative attitude.</li>
</ul>

Concierge/ Receptionist

<h3>Job Description</h3>
Job DescriptionSalary: $17/hour 
ICW's mission is to reduce gun violence by amplifying the voice and agency of people who have been most impacted by systemic racism and mass incarceration.
We partner with program participants through case management and careers in and beyond personal training. Individuals are elevated as experts in fitness and the social issues they've lived. ICW is a culture and community in which power dynamics are flipped, social capital is bridged, and new leaders emerge in the fight to combat long-standing inequities.
 
Position:
Front Desk Associate
Reports To:
Site Director
Position Type:
Schedule:
Location:
In-person
Saturdays, from 8:00am - 12:00 pm with opportunity for additional shifts
Morrissey Boulevard, Boston, MA
Compensation:
$17 / hour
 
Position Overview:
The Front Desk Associate plays a key role in creating a welcoming and organized environment at ICWs gym. This position is part of the Member Services team and supports both clients and trainers to ensure smooth daily operations and an exceptional client experience.
 
Key Responsibilities:
 
<ul>
<li>Greet and check in clients, ensuring everyone feels welcomed and supported while maintaining safe and smooth facility access.</li>
<li>Respond promptly and professionally to client inquiries via phone, email, and in person.</li>
<li>Assist in onboarding new clientsexplaining ICWs services, mission, and scheduling process.</li>
<li>Maintain a clean, organized, and welcoming gym environment throughout each shift.</li>
<li>Collaborate with the Site Director to enhance client experience and optimize the training schedule.</li>
<li>Support general administrative duties.</li>
</ul>
 
Preferred Qualifications:
<ul>
<li>Friendly, reliable, and passionate about providing excellent customer service.</li>
<li>Interest in fitness, social justice, and ICWs mission.</li>
<li>Experience in a gym, front desk, or customer service setting preferred.</li>
<li>Proficiency with Google Workspace, Microsoft Office, and scheduling platforms like Mindbody a plus.</li>
<li>Strong communication, organization, and problem-solving skills.</li>
<li>Eagerness to learn, take feedback, and grow professionally.</li>
</ul>
 
Benefits:
<ul>
<li>Employees accrue sick/medical leave time per the Massachusetts Earned Sick Time Laws</li>
<li>Free use of gym spaces at any hour</li>
<li>Free access to mental health resource coordinator</li>
</ul>
 
 
ICW values a diverse workplace and strongly encourages people of color, women, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. ICW is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionSalary: $70,000- $75,000 
Project Bread connects people and communities in Massachusetts to reliable sources of food while advocating for policies that make food more accessibleso that no one goes hungry. To assist us in meeting our mission, Project Bread The Walk for Hunger is seeking a Coalition Manager of Make Hunger History to join our team.
 
At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply. 
 
About Make Hunger History
Make Hunger History is a bold, groundbreaking initiative with one ambitious goal: to end hunger in Massachusetts once and for all. We are mobilizing a powerful coalitionadvocates, policymakers, businesses, service providers, and individuals with lived experiences of hungerto transform our state through innovative policy, powerful community engagement, and grassroots action. Together, were creating a future where every resident has equitable access to nutritious food and the opportunity to thrive. Driven by a commitment to justice, equity, and sustainable solutions, we are building a path toward a hunger-free Massachusetts where everyone has reliable access to nutritious food. Join us in this transformative effort to end hunger and ensure lasting food security across every community in our state.
 
Supervisor: Director of Make Hunger History
Starting Salary Range: $70,000-75,000 
 
The Role: Project Bread is seeking a dynamic and driven Coalition Manager to manage the Make Hunger History Coalition. Reporting to the Director of Make Hunger History, this individual will help to manage the day-to-day operations of the Coalition, which includes supporting smaller working groups, hosting in-person events including an annual convening, and growing the membership of the coalition.
 
A successful candidate will be a skilledprogram manager, adept at navigating the unique challenge of managing multiple simultaneous projects and ensuring strategic alignment across multiple facets of the work to end hunger in Massachusetts. They will bring expertise in managing complex initiatives with diverse stakeholders, meeting facilitation and planning, and a passion for ending hunger to inspire new coalition members.
 
Primary Responsibilities:
<ul>
<li>Coalition Management:</li>
</ul>
<ul>
<li>
<ul>
<li>Provide coordination, support, facilitation, and capacity to the Make Hunger History coalition, including for each of the MHH Working Groups.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Compile and distribute coalition news &amp; updates (monthly newsletter, Working Group recaps, etc.)</li>
</ul>
</li>
</ul>
<ul>
<li>Advocacy &amp; Engagement:</li>
</ul>
<ul>
<li>
<ul>
<li>Develop strategies for engaging coalition members, including coordinating an annual in-person convening as well as other in-person gatherings (Working Groups, regional listening sessions, etc.) and virtual trainings/events.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Support the implementation of strategic grassroots and grasstops engagement campaigns in partnership with Policy Team.</li>
</ul>
</li>
</ul>
<ul>
<li>Outreach &amp; Recruitment:</li>
</ul>
<ul>
<li>
<ul>
<li>Conduct outreach and recruitment for new coalition members, especially identifying unlikely allies.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Create and distribute collateral and outreach materials, in collaboration with the Communications team.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Develop and implement a system for member list management and tracking and reporting progress towards goals. </li>
</ul>
</li>
</ul>
 
Organizational Responsibilities:
<ul>
<li>Support the Project Breads annual Walk for Hunger, including working as event staff the weekend of the Walk (first weekend in May), and attending pre-Walk events as assigned.</li>
</ul>
<ul>
<li>Participate in organization-wide events and meetings.</li>
</ul>
<ul>
<li>Act to promote, sustain, and grow Project Breads positive, productive, and inclusive working environment.</li>
</ul>
 
Qualifications:
There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. Project Bread recognizes this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate most of the qualifications and experiences listed below.
Priority Competencies:
<ul>
<li>Highly organized, motivated, and detail-oriented: Able to juggle competing demands and prioritize without sacrificing quality. Notices and fixes errors that others might overlook. Holds a high bar even when things are hectic.</li>
</ul>
<ul>
<li>Relationship Builder: Enthusiasm for meeting and engaging with people. Empathizes with the communities we serve. Builds authentic relationships across lines of difference, such as race, ethnicity, sexual orientation, class, ability, gender identity, citizenship status, or other identities.</li>
</ul>
<ul>
<li>Inclusive leadership and management: Inspires and motivates others to take action and meet goals. Delegates skillfully. Holds the team accountable and acknowledges growing edges (in self and others).</li>
</ul>
<ul>
<li>Applies best practices in equitable management: Translates equity and inclusion into plans for staff development, retention, strategy, and improving culture.</li>
</ul>
 
Additional Qualifications and Experience:
<ul>
<li>A deep commitment to Make Hunger Historys mission and goal to end hunger in Massachusetts once and for all.</li>
</ul>
<ul>
<li>3+ years of professional experience, with a focus on program management and executing complex initiatives while working with diverse coalitions.</li>
</ul>
<ul>
<li>Strong operational and project management skills.</li>
</ul>
<ul>
<li>Strong facilitation and presentation skills before multiple types of audiences.</li>
</ul>
<ul>
<li>Proven ability to manage multiple stakeholders and partners.</li>
</ul>
<ul>
<li>Strong communication and interpersonal skills, with the ability to foster collaborative relationships.</li>
</ul>
<ul>
<li>Comfort with ambiguity and flexibility to adapt to evolving needs.</li>
</ul>
<ul>
<li>Familiarity with issues related to hunger or food insecurity.</li>
</ul>
<ul>
<li>Familiarity with managing Zoom meetings and webinars; Microsoft Suite, including SharePoint, PowerPoint, and Excel; MailChimp; Asana (or similar project management software) and/or ability and willingness to learn new technical systems and software.</li>
</ul>
<ul>
<li>Although it is not required for the position, the ability to speak multiple languages is a significant asset.</li>
</ul>
 
Additional Requirements:
Working Location: All employees are currently working a hybrid remote and in-office model and are expected to spend at least some time in the office each week. The Coalition Manager will need to be present in the East Boston office on a regular basis, typically Tuesdays and Thursdays. Occasional evening work and statewide travel may be required.
COVID-19 Vaccine Policy: For the safety and protection of Project Bread staff &amp; constituents, we do have a COVID-19 Vaccine Policy that requires all staff to be fully vaccinated per the CDC definition. Accommodation requests will be considered through our normal request process.
Benefits:
Benefits include health and dental, flexible spending accounts, retirement plan with match after one year, fully paid parental leave, life and long-term disability, contributions to commuting costs, professional development, and wellness expenses, and flexible paid time off.
Pleaseapply hereby completing our application form and uploading your resume and cover letter in MS Word or Pdf format.
Review of applications will begin October 28thand continue until the position is filled.
Project Bread is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, gen-der expression, veteran status, height, weight, or marital status in employment or the pro-vision of services. Please contact us at <a href="mailto:jobs@projectbread.org" target="_blank">jobs@projectbread.org</a> if you would like to request special accommodations during the interview process.

Coalition Manager of Make Hunger History

<h3>Job Description</h3>
Job Description
We’re thrilled to welcome a new member to our team at the Fairfield Inn &amp; Suites, Plymouth, NH with Lafrance Hospitality! 
We are currently seeking a passionate Hotel Sales Manager to join our vibrant hotel leadership team.
As our Hotel Sales Manager, you'll play a vital role in shaping our hotel’s success. Your responsibilities will include developing and implementing comprehensive sales strategies, securing new accounts, nurturing existing relationships, and executing innovative marketing initiatives—all while ensuring an exceptional experience for our guests.
If you're ready to make an impact and thrive in a dynamic environment, we would love to hear from you!
We also have DailyPay, which allows you to get paid any day you prefer.
And if you refer someone to join our team, you could earn up to $500! 
Responsibilities:
<ul>
<li>Soliciting group business within different market segments via tele-prospecting and outside sales calls</li>
<li>Maintaining rapport and developing future business with existing contacts</li>
<li>Developing and maintaining relationships with key clients to produce group business, including room sales </li>
<li>Attending networking events, developing and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel</li>
<li>Conducting site tours</li>
<li>Maintaining customer database via hotel sales software</li>
<li>Management of group inventory </li>
<li>Developing contracts and following up with customers</li>
<li>Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed established profit plan and to accurately report variances/projections to management</li>
<li>Developing and executing the annual sales and marketing plan</li>
</ul>
Requirements
<ul>
<li>2-5 years prior hotel experience</li>
<li>Experience in outside sales calls and prospecting</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong computer skills including Hotel PMS, Microsoft Office</li>
<li>Self-motivated</li>
<li>High sense of urgency in managing client relationships</li>
<li>Detail oriented</li>
<li>The desire to be a team player</li>
</ul>
Benefits
<ul>
<li>Health &amp; Dental</li>
<li>PTO</li>
<li>401K Matching</li>
<li>Bonus Program</li>
<li>Marriott Hotel Room Discount Program</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
</ul>

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