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<h3>Job Description</h3>
Job Description
Join Our Team as a Night Auditor 
About Us: 
At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Guest Services:Welcome guests during the overnight shift (typically 11 PM - 7 AM), assist with check-ins, reservations, and inquiries. </li>
<li>Night Audit:Prepare and finalize Night Audit work, ensuring accurate daily transaction balancing. Must be detail oriented. </li>
<li>Security: Conduct security walks to ensure guest and property safety. </li>
<li>Reporting:Prepare daily reports and the Daily Flash Report for management insights. </li>
<li>Collaboration:Work with other departments for smooth operations and exceptional service. </li>
<li>Skills:Proficient in Windows, spreadsheets, and word processing. Strong problem-solving skills and independence. </li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>1 year in a hotel or related field. Supervisory experience is a plus. </li>
<li>High School diploma or equivalent required; college coursework beneficial. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Off I-93, our hotel is in the Cummings Park Business Center, next to local shopping and quick bites. We're 10 minutes from Woburn Anderson Transportation Center, which provides a rail link to downtown Boston reach the station via free shuttle, covering five miles. Enjoy free parking, our indoor pool, and fitness center.
 Application deadline for Colorado positions:

Hilton Boston Woburn - Night Auditor

<h3>Job Description</h3>
Job Description
The Maintenance Engineer holds a pivotal role in ensuring the efficient operation, maintenance, and repair of hotel equipment and facilities. This position demands strong technical skills, troubleshooting abilities, and attention to detail to address maintenance needs spanning HVAC, plumbing, electrical, and mechanical systems. Alongside technical expertise, the role requires physical stamina, adept time management, and a collaborative spirit to foster a safe and well-maintained environment for guests and staff. 
JOB RESPONSIBILITIES:
Technical &amp; Preventive Maintenance
<ul>
<li>Perform daily inspections, maintenance, and repairs on plumbing, HVAC, electrical, and other hotel systems. </li>
</ul>
<ul>
<li>Conduct preventive maintenance on guest rooms, common areas, and equipment such as refrigerators, ice machines, and exhaust fans. </li>
</ul>
<ul>
<li>Repair minor carpentry, painting, and furniture issues to maintain property aesthetics and functionality. </li>
</ul>
Troubleshooting &amp; Problem-Solving
<ul>
<li>Diagnose and resolve equipment malfunctions, leaks, electrical issues, and maintenance requests in a timely manner. </li>
</ul>
<ul>
<li>Respond promptly to emergencies such as fire alarms, power failures, or mechanical breakdowns, ensuring guest safety. </li>
</ul>
Safety Compliance
<ul>
<li>Lift and move objects (50+ lbs.), stand, walk, climb ladders, and perform other physically demanding tasks. </li>
</ul>
<ul>
<li>Follow OSHA safety guidelines when handling tools, chemicals, and machinery.</li>
<li>Maintain cleanliness and safety of work areas, ensuring proper storage of tools and hazardous materials. </li>
</ul>
Required Qualifications
<ul>
<li>High School diploma or equivalent required. </li>
</ul>
<ul>
<li>Experience in hotel maintenance or a related field preferred. </li>
</ul>
<ul>
<li>Trade license (plumbing, electrical, HVAC, carpentry) is highly desirable.</li>
<li>Valid driver's license required, with an acceptable Motor Vehicle Record (MVR). </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
This all-suite hotel offers a complimentary cooked-to-order breakfast and an on-site restaurant, Porter Grill and Bar. The Logan Airport Embassy Suites features two-room suites with 2 HDTVs and a sofa bed. Guests can also take advantage of in-room microwaves and refrigerators as well as the free evening manager's reception, featuring light snack and nonalcoholic beverages. The hotel also features business facilities with a conference area for up to 300 guests. A fitness center, indoor pool and a whirlpool are also available. Exploring Boston is easy when staying at the Embassy Suites Boston at Logan Airport. With free shuttle service to the 'T' (underground) station, guests can easily visit the attractions of the city center. The Boston Convention Center as well as the city's financial district are within an 5 miles radius of the property.
 Application deadline for Colorado positions:

Embassy Suites Boston at Logan Airport - Engineer

<h3>Job Description</h3>
Job Description
Join Our Team as a House Attendant! 
About Us
The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service. 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Sanitation and Cleanliness: Ensure the highest levels of sanitation and cleanliness in all facilities and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. </li>
<li>Guest Service &amp; Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills. </li>
<li>Teamwork: Assist with setting up meeting rooms and events. </li>
<li>Safety and Compliance: Safeguard sensitive areas and handle lost-and-found items. Practicesafeworkhabitstoavoidpossibleinjuries.</li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>HighSchooldiplomaorequivalent,and/orexperienceinahotelorrelatedfieldpreferred.</li>
<li>Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). </li>
<li>Must work well in stressful, high pressure situations. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Off I-93, our hotel is in the Cummings Park Business Center, next to local shopping and quick bites. We're 10 minutes from Woburn Anderson Transportation Center, which provides a rail link to downtown Boston reach the station via free shuttle, covering five miles. Enjoy free parking, our indoor pool, and fitness center.
 Application deadline for Colorado positions:

Hilton Boston Woburn - House Attendant-Lobby

<h3>Job Description</h3>
Job Description
The Night Audit Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. This role specifically oversees the Front Office functions during the overnight hours. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS:
<ul>
<li>At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.</li>
<li>Supervisory experience required.</li>
<li>Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.</li>
<li>Must have a valid driver's license from the applicable state.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high pressure situations.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.</li>
<li>Motivate, coach, counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s.</li>
<li>Ensure compliance to brand and company training, using the steps to effective training according to Aimbridge Hospitality standards.</li>
<li>Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s.</li>
<li>Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s.</li>
<li>Develop employee morale and ensure training of Guest Services personnel.</li>
<li>Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count.</li>
<li>Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions.</li>
<li>Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.</li>
<li>Participate in required M.O.D. program as scheduled.</li>
<li>Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.</li>
<li>Ensure all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc.</li>
<li>Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis.</li>
<li>Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly.</li>
<li>Ensure that no-show revenue is maximized through consistent and accurate billing.</li>
<li>Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.</li>
<li>Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s.</li>
<li>Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.</li>
<li>Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.</li>
<li>Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.</li>
<li>Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use.</li>
<li>Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained.</li>
<li>Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s.</li>
<li>Ensure implementation of all Aimbridge Hospitality policies and house rules.</li>
<li>Understand hospitality terms.</li>
<li>Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.</li>
<li>Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service.</li>
<li>Ensure correct and accurate cash handling at the Front Desk.</li>
<li>Attend monthly all-employee team meetings and any other functions required by management.</li>
<li>Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards.</li>
<li>Obtain all necessary information when taking room reservations.</li>
<li>Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.</li>
<li>Be aware of all rates, packages and promotions currently underway.</li>
<li>Follow and enforce all Aimbridge Hospitality hotel credit policies.</li>
<li>Process and handle guest laundry (property specific).</li>
<li>Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.</li>
<li>Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards.</li>
<li>Establish and maintain key control system.</li>
<li>Ensure participation within department for monthly Aimbridge team meeting.</li>
<li>Focus the Guest Services Department on their role in contributing to the guest service scores.</li>
<li>Monitor all V.I.P.'s, special guests and requests.</li>
<li>Maintain required pars of all front office and stationary supplies.</li>
<li>Review daily Front Office work and activity reports generated by Night Audit.</li>
<li>Review Front Office log book and Guest Request log on a daily basis.</li>
<li>Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.</li>
<li>Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each.</li>
<li>Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.</li>
<li>Conduct meetings according to Aimbridge Hospitality standards as required by management.</li>
<li>Other duties as required.</li>
</ul>
PROPERTY INFORMATION: 
Located in Bostons Seaport District, Westin Boston Waterfront features a vertical garden a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center and Boston Children's Museum are all within walking distance of the property. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.
 Application deadline for Colorado positions:

Westin Boston Seaport District - Night Audit Manager OEM

<h3>Job Description</h3>
Job Description
Join Our Team as a House Attendant! 
About Us
The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service. 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Sanitation and Cleanliness: Ensure the highest levels of sanitation and cleanliness in all facilities and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. </li>
<li>Guest Service &amp; Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills. </li>
<li>Teamwork: Assist with setting up meeting rooms and events. </li>
<li>Safety and Compliance: Safeguard sensitive areas and handle lost-and-found items. Practicesafeworkhabitstoavoidpossibleinjuries.</li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>HighSchooldiplomaorequivalent,and/orexperienceinahotelorrelatedfieldpreferred.</li>
<li>Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). </li>
<li>Must work well in stressful, high pressure situations. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England dcor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
 Application deadline for Colorado positions:

Charles Hotel In Harvard Square - House Attendant-Lobby

<h3>Job Description</h3>
Job Description
Join our Team as a Safety and Security Officer
About Us: 
As a Safety and Security Officer, you play a crucial role in creating a safe and welcoming atmosphere for our valued hotel guests and dedicated staff. You will be at the forefront of maintaining security by monitoring our premises, delivering top-notch customer service, and swiftly addressing any security issues that may arise. 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Engage proactively with guests and team members to ensure a secure environment that prioritizes their safety and well-being. </li>
<li>Maintain keen observation skills to identify potential security threats. </li>
<li>Provide friendly and service-oriented interactions with guests. </li>
<li>Demonstrate proficiency in implementing essential security protocols and procedures. </li>
<li>Handle challenges and concerns promptly and effectively with solutions that uphold our commitment to safety and excellence. </li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>High School diploma or equivalent. </li>
<li>Previous experience in a safety and security role or a related field is preferred but not required. </li>
<li>Certificate of Completion in Safety and Security Training and/or State Security License, to include applicable background checks, per State requirements. </li>
<li>CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS. </li>
<li>AHLA Certified Lodging Security Officer certification completed within 30 days of hire. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England dcor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
 Application deadline for Colorado positions:

Charles Hotel In Harvard Square - Safety & Security Officer

<h3>Job Description</h3>
Job Description
Join Our Team as a Night Auditor 
About Us: 
At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! 
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Guest Services:Welcome guests during the overnight shift (typically 11 PM - 7 AM), assist with check-ins, reservations, and inquiries. </li>
<li>Night Audit:Prepare and finalize Night Audit work, ensuring accurate daily transaction balancing. Must be detail oriented. </li>
<li>Security: Conduct security walks to ensure guest and property safety. </li>
<li>Reporting:Prepare daily reports and the Daily Flash Report for management insights. </li>
<li>Collaboration:Work with other departments for smooth operations and exceptional service. </li>
<li>Skills:Proficient in Windows, spreadsheets, and word processing. Strong problem-solving skills and independence. </li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>1 year in a hotel or related field. Supervisory experience is a plus. </li>
<li>High School diploma or equivalent required; college coursework beneficial. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
 Application deadline for Colorado positions:

Candlewood Suites Boston North Shore Danvers - Night Auditor

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 
KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.
 Application deadline for Colorado positions:

Marriott Springfield Downtown - Front Desk Agent

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 
KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
#N/A
 Application deadline for Colorado positions:

Courtyard Worcester - Front Desk Agent

<h3>Job Description</h3>
Job Description
The Complimentary PM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary evening/dinner area of a hotel. In addition, this individual shall be well-versed on the hotel-brand standards, guest expectations and the and unique characteristics of the hotel and local area.
QUALIFICATIONS:
<ul>
<li>Ability to perform job function with attention to detail, speed and accuracy</li>
<li>High School diploma or equivalent and/or experience in a hotel or a related field preferred.</li>
<li>Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays</li>
<li>Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property</li>
<li>Must be able to obtain and provide Food Handlers card as required by city/county/state</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Ability to handle stressful situations in a calm, professional manner</li>
<li>Understanding of hotel products and guest services</li>
<li>Demonstrates a positive attitude and a desire to be of service to others, as reflected in willingness to learn new tasks and information, provide back-up and support to other team members, and respond to guests and co-workers in a positive and optimistic manner.</li>
<li>Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette</li>
<li>Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks, specialty cocktails and beverage requests, as required by hotel.</li>
<li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing</li>
<li>Ability to read, comprehend and write simple instructions and/or short correspondence and memos</li>
<li>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.</li>
<li>Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.</li>
<li>Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner; ascertain which services could enhance the guests stay</li>
<li>Greet and seat guests at appropriate tables in a timely manner.</li>
<li>Ensure quality control of menus with regard to cleanliness and appearance.</li>
<li>Clear, clean and reset tables/hotel spaces per client request or management instruction</li>
<li>Ensuring that bar, food and service areas are stocked, organized, clean and neat and all side work is complete each shift</li>
<li>Accommodate any special requests made by a guest or offer appropriate alternatives.</li>
<li>Communicate with all departments regarding in house VIPs and any special requests/needs</li>
<li>Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine, restocking dishes, glassware, utensils, pots and pans or other necessary equipment, sweeping and mopping floors, washing work tables, walls, refrigerators and meat blocks, moving trash and garbage to designated areas</li>
<li>Ability to answer the telephone according to standards.</li>
<li>Have a complete knowledge of standards of service for receiving a room service order.</li>
<li>Have a thorough knowledge of menus and current specials in all applicable departments.</li>
<li>Carry out cashiering functions in closing checks and end of shift paperwork.</li>
<li>Perform opening and closing procedures, and side work duties according to station rotation assignment.</li>
<li>Answer questions about the hotel, the hotel-brand standards, guest expectations, the unique characteristics of the hotel, local area attractions, and things to do</li>
<li>Perform any other duties, or attend meetings, as requested by management.</li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: 
Welcome to Hotel Champlain Burlington, Curio Collection by Hilton. Unwind and explore Vermont from the ideal home base. Located where Lake Champlains natural beauty meets Burlingtons modern urban buzz. Discover a new neighborhood landmark that raises the bar in genuine and unexpected ways. A place where dreamers like you wake up every day to make their vision a realityand where theres always something new to excite you.
 Application deadline for Colorado positions:

918 Travel & Tourism Jobs